GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.97

5.0 Rating 2,261 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Some Buy to Let mortgages are not regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 27/06/2023

Visit Website

Phone:

0845 3700 172

Email:

leads@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, always available and efficient.”

Helpful Report

(Ian Randle) - Posted 2 years ago

“From the moment we were connected with majid we knew we were in great hands. The level of knowledge that he brought to the table throughout the process of us securing our mortgage was invaluable. A great asset to your organisation”

Helpful Report

(Majid Khan) - Posted 2 years ago

“Helpful, informative and quick to respond,excellent service, thank you”

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(Ross Hampton) - Posted 2 years ago

“Always completes the job in the most fantastic, professional and speedy way. Gives the most accurate answers and proves well with exceptional results. The professionalism received from Maj is beyond excellent and hands down is the best mortgage broker I have come across. The main highlight for him is that he always delivers.”

Helpful Report

(Majid Khan) - Posted 2 years ago

Thank you so much for your 5-star rating of GHL Direct. Your kind words are much appreciated and it's wonderful to know that Maj always delivers exceptional results with professionalism and accuracy. We look forward to continuing to provide you with great service in the future. Thank you!

Posted 2 years ago

“Was always there to answer any questions”

Helpful Report

(Susan Abbott) - Posted 2 years ago

Thank you for your 5 star rating of GHL DIRECT. We always make sure to answer any questions, so if there is anything else we can help with, please don't hesitate to reach out.

Posted 2 years ago

“He was very helpful and professional and did a great job finding us a mortgage in these difficult times.”

Helpful Report

(Tony Treble) - Posted 2 years ago

Thank you, Kelly, for your 5 star rating! We really appreciate your kind words and we are especially happy that you found the mortgage that met your needs. Thank you again, Kelly

Posted 2 years ago

“He did all the hard work for me, found me the best deal on my remortgage deal which met my needs.”

Helpful Report

(Rumi Miah) - Posted 2 years ago

Thank you, Ravinder, for your very kind 5 star rating of GHL DIRECT. It was a pleasure working with you, and I'm glad that we were able to find you the best deal on your remortgage.

Posted 2 years ago

“Because he handled everything and it wasn't any trouble”

Helpful Report

(Karl Lawton) - Posted 2 years ago

“Gave helpful advice and prompt in responding to my questions”

Helpful Report

(David Cracknell) - Posted 2 years ago

Thank you so much, Louise, for your 5-star rating of GHL DIRECT! We greatly appreciate that you found our advice helpful and that we responded quickly to your questions. We look forward to helping you again in the future.

Posted 2 years ago

“Our broker searched market for us and came up with good products as per our need and was extremely helpful in getting the right rate and explaining the different benefits whilst showing no bias. Once handed over to the company dealing with the mortgage our service became more fragmented and the awareness as to timelines was more vague for us. Delays weren't explained by mortgage company/ law firm, and we wasted quite a long time waiting for next stage to happen in the process. The system the law firm used was clunky and the contact was not very responsive, so it might just have been good to know we needed to personally push back on the company more and that the broker was no longer going to be driving that part of the process, as we had a month delay in setting up and so it impacted our budget. This was not the broker's fault but would have been good to know that the company might need chasing earlier than we reealised, as our broker had been very active and hands-on in supporting us in the early process and our expectation going forward could have been managed accordingly. Overall very pleased with the broker's individual service.”

Helpful Report

(Tony Treble) - Posted 2 years ago

Thank you for your 4 star rating of GHL DIRECT, Beverley. We really appreciate you taking the time to do this. We're pleased to hear that Tony was able to provide good products, explain the different benefits, and get the right rate without bias. We also apologize that the service became more fragmented and timelines were less clear once the mortgage was handed over to the lender. We will certainly use your feedback to customize our services in such a way that provides greater clarity and convenience to our customers in future.

Posted 2 years ago

“Professional and patience.”

Helpful Report

(Simon Walton) - Posted 2 years ago

Thank you so much Pei for giving GHL DIRECT a 5-star rating! We really appreciate your kind words about the professionalism and patience of our team.

Posted 2 years ago

“Always supportive and gives clear guidance plus Karl makes the process so easy, would highly recommend.”

Helpful Report

(Karl Lawton) - Posted 2 years ago

Thank you for the great review Julie, we appreciate your 5 star rating and your kind words. It is our pleasure to always support you and to provide clear guidance. We are also so glad that you find Karl makes the process so easy. We value your support and look forward to seeing you again soon.

Posted 2 years ago

“Easy to contact, great communication at all stages of the process. Offered good sound advice.”

Helpful Report

(Karl Lawton) - Posted 2 years ago

Thank you Paul for your 5 star rating and your kind words regarding GHL DIRECT,

Posted 2 years ago

“David was fantastic, as was Lucy but after Lucy left David picked up our application and resubmitted to the new lender super quickly and was friendly and communicative”

Helpful Report

(David Cracknell) - Posted 2 years ago

Thank you for your 5 star rating of GHL DIRECT, Marney! We appreciate it. We are so glad David could assist you with your application. We are also very pleased to hear that David stepped in and got your application resubmitted to the new lender so quickly and was friendly and communicative.

Posted 2 years ago

“Did everything and more”

Helpful Report

(Rumi Miah) - Posted 2 years ago

Thank you so much for the 5 star rating, Dharmendra. We really appreciate it and look forward to seeing you again soon.

Posted 2 years ago

“Always use Alistair, he is very helpful and gives good advice”

Helpful Report

(Alistair Norton) - Posted 2 years ago

Thank you Harjit for your 5-star rating of Alistair & GHL Direct. We truly appreciate your loyalty and are glad to hear that you always have a great experience with Alistair- his advice is invaluable. We thank you for choosing GHL DIRECT and we look forward to continuing to meet your needs.

Posted 2 years ago

“He got in touch early and managed to secure an excellent rate for us! Many thanks!”

Helpful Report

(Ross Hampton) - Posted 2 years ago

Thank you so much Oliver for the 5 star rating of GHL DIRECT! We are grateful to have been able to assist you, it means a lot to us and we appreciate you taking time out of your day to leave your review. Don't hesitate to come back if you have an further questions or need further help.

Posted 2 years ago

“Dan was able to help me from the beginning till the end of my remortgage. He was able to help me of what I need. Always responds to my querries and trustworthy.”

Helpful Report

(Dan Mccarthy) - Posted 2 years ago

Thank you so much Anna for your generous 5 star rating of GHL DIRECT. It is really appreciated! I'm delighted to hear that Dan was able to assist you through the entire process of your remortgage and that he was able to provide you with the support you needed.

Posted 2 years ago

“My partner & I were both pleased with Ian. He was attentive and friendly. He was also knowledgeable and professional.”

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(Ian Randle) - Posted 2 years ago

Thank you Victoria for your 4 star rating of GHL DIRECT.

Posted 2 years ago

“Fantastic service.”

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(Simon Walton) - Posted 2 years ago

Thanks so much, Leslie! We really appreciate your 5-star rating of GHL Direct. We strive to provide fantastic service, so we're thrilled to see you're pleased.

Posted 2 years ago

GHL DIRECT is rated 5.0 based on 2,261 reviews