GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.97

5.0 Rating 2,809 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,809 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Most Buy to Let mortgages are not regulated by the Financial Conduct Authority.

GHL Direct is a trading style of GHL Network Services Ltd which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 20/05/2026

Visit Website

Phone:

0845 3700 172

Email:

hello@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ross, contacted me to advise my mortgage was due for renewal, he advised interest rates were changing and offered solutions that best fitted my needs. Ross made all the arrangements and it was a simple process.”

Helpful Report

(Ross Hampton) - Posted 3 years ago

Thank you so much Anthony for your 5 star rating of GHL DIRECT! We are delighted to hear that Ross was able to look after you so well and set you up with a mortgage that is well suited to your needs.

Posted 3 years ago

“She was amazing in answering all my questions due to being a first time buyer. Very quick at responding”

Helpful Report

(Joanne Kay) - Posted 3 years ago

Thank you so much, Harley, for your 5 star rating of GHL Direct.

Posted 3 years ago

“I found Martin to be courteous, helpful and competent. I felt extremely pleased to have found him. He organised three new mortgages for me, two in Nottingham and one in London. My husband had recently passed away and he was very understanding and patient. Nothing was too much trouble for him. He answered my questions without hesitation and as a result, I felt very assured that he would achieve all on my behalf. Jan Rockley”

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(Martin Oakland) - Posted 3 years ago

Thank you so much for your kind and generous 5 star rating of GHL DIRECT, Janet. I'm glad that you had a positive experience with Martin, it was wonderful that he was so helpful and understanding during such a difficult time. We are glad you felt assured and could rely on Martin to achieve what was needed for you. We look forward to continuing to provide the same level of care in the future.

Posted 3 years ago

“James was absolutely fantastic during the initial mortgage and then during the re-mortgaging process. Very attentive and thorough. I always highly recommend James to friends and family.”

Helpful Report

(James Kurian) - Posted 3 years ago

Thank you so much for the 5-star rating of GHL DIRECT, Richard! We're thrilled to hear that James was so fantastic for both the initial mortgage and the re-mortgaging process. It's customers like you that make us a trusted name in the industry - thank you for your loyalty and for recommending James to your friends and family.

Posted 3 years ago

“Majid did a great job helping me to buy the right mortgage. Getting the right financial advice can be very stressful and Majid took that stress away by finding the best product for us on the market at that time. Majid was quick to respond to any concerns we had and ensured a quick turnaround.”

Helpful Report

(Majid Khan) - Posted 3 years ago

Thank you so much for your 5-star rating of GHL Direct! We are delighted that Majid was able to make the mortgage-buying process as stress-free as possible for you, and that he found the best product for you in such a timely manner. We really appreciate your feedback and positive experience.

Posted 3 years ago

“Understood better than we did of what we needed. Explained everything so that we understood. Kept in touch without being pushy. Responded quickly when we needed support. Did what he promised to do.”

Helpful Report

(Dan Mccarthy) - Posted 3 years ago

Thank you so much, Jane, for your 5 star rating of GHL Direct. Glad Dan got was able to assist with your mortgage. If you need anything going forward please do get back in touch.

Posted 3 years ago

“Friendly, explains and advises on potential best products. Good communicator, always available to speak when I called and always kept me up to date. Made the process of remortgaging an easy and quick process.”

Helpful Report

(Majid Khan) - Posted 3 years ago

“Helpful and clear - gave full and comprehensive advice.”

Helpful Report

(Rumi Miah) - Posted 3 years ago

Thank you for your 5 star rating of GHL DIRECT, Arabella. We really appreciate the positive feedback.

Posted 3 years ago

“Very helpful, always available and efficient.”

Helpful Report

(Ian Randle) - Posted 3 years ago

“From the moment we were connected with majid we knew we were in great hands. The level of knowledge that he brought to the table throughout the process of us securing our mortgage was invaluable. A great asset to your organisation”

Helpful Report

(Majid Khan) - Posted 3 years ago

“Helpful, informative and quick to respond,excellent service, thank you”

Helpful Report

(Ross Hampton) - Posted 3 years ago

“Always completes the job in the most fantastic, professional and speedy way. Gives the most accurate answers and proves well with exceptional results. The professionalism received from Maj is beyond excellent and hands down is the best mortgage broker I have come across. The main highlight for him is that he always delivers.”

Helpful Report

(Majid Khan) - Posted 3 years ago

Thank you so much for your 5-star rating of GHL Direct. Your kind words are much appreciated and it's wonderful to know that Maj always delivers exceptional results with professionalism and accuracy. We look forward to continuing to provide you with great service in the future. Thank you!

Posted 3 years ago

“Was always there to answer any questions”

Helpful Report

(Susan Abbott) - Posted 3 years ago

Thank you for your 5 star rating of GHL DIRECT. We always make sure to answer any questions, so if there is anything else we can help with, please don't hesitate to reach out.

Posted 3 years ago

“He was very helpful and professional and did a great job finding us a mortgage in these difficult times.”

Helpful Report

(Tony Treble) - Posted 3 years ago

Thank you, Kelly, for your 5 star rating! We really appreciate your kind words and we are especially happy that you found the mortgage that met your needs. Thank you again, Kelly

Posted 3 years ago

“He did all the hard work for me, found me the best deal on my remortgage deal which met my needs.”

Helpful Report

(Rumi Miah) - Posted 3 years ago

Thank you, Ravinder, for your very kind 5 star rating of GHL DIRECT. It was a pleasure working with you, and I'm glad that we were able to find you the best deal on your remortgage.

Posted 3 years ago

“Because he handled everything and it wasn't any trouble”

Helpful Report

(Karl Lawton) - Posted 3 years ago

“Gave helpful advice and prompt in responding to my questions”

Helpful Report

(David Cracknell) - Posted 3 years ago

Thank you so much, Louise, for your 5-star rating of GHL DIRECT! We greatly appreciate that you found our advice helpful and that we responded quickly to your questions. We look forward to helping you again in the future.

Posted 3 years ago

“Our broker searched market for us and came up with good products as per our need and was extremely helpful in getting the right rate and explaining the different benefits whilst showing no bias. Once handed over to the company dealing with the mortgage our service became more fragmented and the awareness as to timelines was more vague for us. Delays weren't explained by mortgage company/ law firm, and we wasted quite a long time waiting for next stage to happen in the process. The system the law firm used was clunky and the contact was not very responsive, so it might just have been good to know we needed to personally push back on the company more and that the broker was no longer going to be driving that part of the process, as we had a month delay in setting up and so it impacted our budget. This was not the broker's fault but would have been good to know that the company might need chasing earlier than we reealised, as our broker had been very active and hands-on in supporting us in the early process and our expectation going forward could have been managed accordingly. Overall very pleased with the broker's individual service.”

Helpful Report

(Tony Treble) - Posted 3 years ago

Thank you for your 4 star rating of GHL DIRECT, Beverley. We really appreciate you taking the time to do this. We're pleased to hear that Tony was able to provide good products, explain the different benefits, and get the right rate without bias. We also apologize that the service became more fragmented and timelines were less clear once the mortgage was handed over to the lender. We will certainly use your feedback to customize our services in such a way that provides greater clarity and convenience to our customers in future.

Posted 3 years ago

“Professional and patience.”

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(Simon Walton) - Posted 3 years ago

Thank you so much Pei for giving GHL DIRECT a 5-star rating! We really appreciate your kind words about the professionalism and patience of our team.

Posted 3 years ago

“Always supportive and gives clear guidance plus Karl makes the process so easy, would highly recommend.”

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(Karl Lawton) - Posted 3 years ago

Thank you for the great review Julie, we appreciate your 5 star rating and your kind words. It is our pleasure to always support you and to provide clear guidance. We are also so glad that you find Karl makes the process so easy. We value your support and look forward to seeing you again soon.

Posted 3 years ago

GHL DIRECT is rated 5.0 based on 2,809 reviews