GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.98

5.0 Rating 2,891 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,891 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Most Buy to Let mortgages are not regulated by the Financial Conduct Authority.

GHL Direct is a trading style of GHL Network Services Ltd which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 20/05/2026

Visit Website

Phone:

0845 3700 172

Email:

hello@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, friendly, keeps things simple and is very swift and effective in her communication and work!”

Helpful Report

(Rachel Hodgson) - Posted 1 year ago

Thank you for your fantastic review, Brad. We're so pleased to hear that you had an excellent experience with our service and that you appreciated the simplicity and speed of our communication. Your satisfaction is our top priority, and we’re always here to assist you whenever needed. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Barry was available at times convenient to us and went above and beyond to help us with any questions or worries we have. I would recommend him to anyone!”

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(Barry Newton) - Posted 1 year ago

Thank you so much for your kind words, Melissa, we're thrilled to hear that Barry was able to assist you at your convenience and address all of your questions and concerns. Your recommendation is truly appreciated, and we're always here to help whenever you need us. Warm regards, Team GHL DIRECT

Posted 1 year ago

“Joanne has been amazing every step of the way.”

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(Joanne Kay) - Posted 1 year ago

Thank you so much for your wonderful review, Reece. We're so happy to hear that Joanne was fantastic throughout your experience. Your kind words mean a lot to us, and we’re here to support you anytime you need us. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Very happy with Tony treble he explained in ways I could understand and kept in touch all the time.”

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(Tony Treble) - Posted 1 year ago

Thank you for your wonderful review, Debra, we’re so glad to hear that Tony explained everything clearly and maintained great communication throughout the process. Your satisfaction is incredibly important to us, and we’re always here to help with any future needs. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Always a pleasure to work with Alistair and Emma. Fast, efficient and high quality service.”

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(Alistair Norton) - Posted 1 year ago

Thank you for the wonderful review, we really do appreciate your kind words. So happy to hear that Alistair and Emma provided you with fast, efficient, and high-quality service. Your satisfaction means the world to us, and we look forward to assisting you again in the future. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Alistair and Emma have gone above and beyond to support myself and my partner in securing our first home together. They guided us the entire way and also checked in to see how we were doing. I couldn’t have asked for anything else. Would highly recommend to anyone in need of their support.”

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(Alistair Norton) - Posted 1 year ago

Thank you so much for your fantastic review, Stacey. We're thrilled to hear that Alistair and Emma were able to guide you and your partner smoothly through securing your first home. Your recommendation means the world to us, and we're always here to support you whenever you need it. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“It’s not what I expected from a company that I was recommended too. Communication wasn’t great, stages of the process's were not explained properly. Just felt like I was on a conveyer belt to get another re mortgage completed.”

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(Dan Mccarthy) - Posted 1 year ago

Hi Lloyd, Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear that your experience didn’t meet expectations. We always aim to provide clear communication and a personal service throughout the remortgaging process, so it’s disappointing to learn that you felt this wasn’t the case. We take your comments seriously and will be reviewing what happened in your case to see how we can improve. Thank you again for your honest feedback—it helps us grow and improve. Best regards,

Posted 1 year ago

“Dan was very helpful, explaining everything clearly and made the whole process as easy as could be!!”

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(Dan Wadeson) - Posted 1 year ago

Thank you so much for your kind words, Emma. We're delighted that Dan was able to make the process clear and easy for you. Your feedback really encourages us, and we're always here to help if you need anything in the future. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“quick and easy”

Helpful Report

(David Horniblow) - Posted 1 year ago

“Sara Orford was amazing from start to finish. She is very good at what she does. I received huge support from her even during my conveyancing until completion. I can’t recommend her less.”

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(Sara Orford) - Posted 1 year ago

Thank you so much for your incredible review, Juliet. We're thrilled to hear that Sara provided you with such amazing support throughout your conveyancing process. Your high recommendation truly means a lot to us, and we're always here to assist you whenever you need it. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Efficient friendly and knowledgeable”

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(Karl Lawton) - Posted 1 year ago

“Excellent help and advise Very clear Always available”

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(Joanne Kay) - Posted 1 year ago

Thank you for your wonderful review, Neil. We're so glad to hear that you found our help clear and accessible. Your satisfaction is our top priority, and we're always here to provide support whenever you need it. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“He is amazing! So responsive, very helpful the best mortgage advisor I have ever used, and will always use him again and again.”

Helpful Report

(Alistair Norton) - Posted 1 year ago

Thank you so much for your wonderful review, Aghaz. We’re thrilled to hear that you found our mortgage advisor amazing and responsive. Your continued trust means everything to us, and we look forward to assisting you again in the future. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“The process was hassle free and very easy to complete with clear advise from Dave.”

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(David Horniblow) - Posted 1 year ago

Thank you for your wonderful review, Philip. We're so glad to hear that you found the process hassle-free and easy, with clear advice from Dave. Your satisfaction is our priority, and we appreciate your kind words! Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Excellent service”

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(Dan Wadeson) - Posted 1 year ago

“Great friendly advisor,”

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(Joanne Kay) - Posted 1 year ago

“Elaine was very thorough, approachable and had good communication throughout.”

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(Elaine Tiernan) - Posted 1 year ago

“My adviser was very professional, transparent and communicated well. He demonstrated integrity and honesty and made me feel comfortable at all times. I am happy.”

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(Harry Norton) - Posted 1 year ago

Thank you for your wonderful review, Walter. We're so pleased to hear that your adviser was professional and made you feel comfortable and informed throughout the process. Your satisfaction is our top priority, and we truly appreciate your feedback. Warm regards, Team GHL DIRECT

Posted 1 year ago

“Simon has been fantastic and gone above and beyond for us.”

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(Simon Walton) - Posted 1 year ago

“Dan was responsive and very knowledgable. He was willing to work with me through several combinations and variations of options to ensure I got the best possible mortgage.”

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(Dan Mccarthy) - Posted 1 year ago

Thank you so much for your wonderful feedback, Melinda. We're delighted to hear that Dan was responsive and knowledgeable in helping you navigate through your mortgage options. It's our goal to ensure you get the best possible experience, and your kind words mean a lot to us. Best regards, Team GHL DIRECT

Posted 1 year ago

GHL DIRECT is rated 5.0 based on 2,891 reviews