GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.98

5.0 Rating 2,492 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,492 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Most Buy to Let mortgages are not regulated by the Financial Conduct Authority.

GHL Direct is a trading style of GHL Network Services Ltd which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 19/05/2025

Visit Website

Phone:

0845 3700 172

Email:

leads@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, explained everything and quick responses to my queries.”

Helpful Report

(Samantha Hooper) - Posted 1 year ago

“Been recently working with GHL Services Mortgages and would highly recommend them! They've been brilliant to work with, easily accessible, always available on the end of a phone line for advice. I've found them to provide a full all-round package customised to an individual's needs. They provided me with good honest advice time and again, and listened to what my requirements are and tailored the service to me. Most of my contacts have been with Karl who I can't praise highly enough for fast and efficient timely responses and the guidance she has offered each step, they treat you as a priority and not a number.”

Helpful Report

(Karl Lawton) - Posted 1 year ago

“Joanne was Fantastic from start to finish, clear commun And worked tirelessly to get us our mortgage and kept us informed the whole time. She was always available to help and talk on the phone and help with and questions. Joanne made what was a long and stressful journey so much easier and better!”

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(Joanne Kay) - Posted 1 year ago

“Simon is always at hand to offer any advice needed, and does so professionally too.”

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(Simon Walton) - Posted 1 year ago

“Amy was great to work with. As first time buyers she explained everything thoroughly. She was open and honest about mortgages and other products available to us. Amy seemed to be always available and replied to texts calls an emails in an appropriate time scale. Amy is caring and professional and we can't thank her enough for guiding us through the process.”

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(Amy Ackerman) - Posted 1 year ago

“he always gets back to me as quickly as he can”

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(Alistair Norton) - Posted 1 year ago

“He is very good man he look after me Thanks”

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(David Horniblow) - Posted 1 year ago

“Gemma was very patient, professional and supportive. She was always ready to listen to me and provided good advice. She was accessible and responded very fast to my emails.”

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(Gemma Boden) - Posted 1 year ago

“Joanne was exceptionally knowledgeable and kind with her time. She displayed patience with all my questions as a first time buyer - including at a late hour. I would gladly recommend her”

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(Joanne Kay) - Posted 1 year ago

Hi Emma, thank you for your lovely review, we really appreciate you taking time out of your day. Kind Regards, GHL Direct

Posted 1 year ago

“The mortgage advice service I received from Scott was exceptional,. From the very first interaction, I felt total trust in his ability to find the right mortgage and he was there every step of the way. Being on a zero hour contract, the process of applying for a mortgage was complicated and there were lots of obstacles and stressful times. However, Scott was amazing, reassured me at every stage, was always available and spent a lot of time talking me through the process. I felt I was in very safe hands and couldn't recommend his services highly enough. Thank you for all your time and hard work finding the right mortgage for me!”

Helpful Report

(Scott Hamilton) - Posted 1 year ago

Hi Caroline, thank you so much for taking the time to give us a 5-star rating for Scott & GHL Direct. We truly appreciate your kind words and the trust you placed in our mortgage advice service. It was a pleasure working with you throughout the process. Thank you again for choosing Scott and for recommending our services. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. Best regards, GHL Mortgage Team

Posted 1 year ago

“Alistair and Emma have always provided a really personal experience taking the time to understand our circumstances and needs to make sure we get the best product avaliable. On top of this they keep us up to date at regular intervals and respond quickly to any communication. I happily recomend them to friends and family.”

Helpful Report

(Alistair Norton) - Posted 1 year ago

Hi Samantha, thank you so much for your 5-star review. We really appreciate your kind words about our team's commitment to keeping you informed and promptly addressing your inquiries. We are proud to have you as a loyal customer who trusts us in providing excellent service. Thank you once again for recommending us to your friends and family. We value your continued support and look forward to serving you in the future.

Posted 1 year ago

“Dave provided us with a quality service from start to finish.”

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(David Horniblow) - Posted 1 year ago

“Simon was friendly and explained everything clearly and was patient considering I was a first time buyer and had lots of questions. He very yucky responded to my queries throughout the process.”

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(Simon Walton) - Posted 1 year ago

“Fantastic service and clear information throughout the morgage journey.”

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(James Kurian) - Posted 1 year ago

“Amy was great throughout! Communication was excellent, very clear, focused on our priorities and needs rather than shoe-horning us into any particular mortgage. Would absolutely recommend”

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(Amy Ackerman) - Posted 1 year ago

“Phil is a very good and king mortgage broker. He got me one of the best deals available fa better than what others offers . He has good listening skills and he takes his time to listen and solve the problem.”

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(Phil Nutter) - Posted 1 year ago

“Him is the most patience person I have ever meet in uk. Calm and professional and positive.”

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(Karl Lawton) - Posted 1 year ago

“We just finalised our second remortgage deal with new lender. Our situation wasn’t straight forward as we had some expectations when come to signing a new deal. Mr Ross Hampton did brilliant job from beginning of process right to the end. He assisted with all our queries in very professional manner. He was always approachable for us and his feedback was very helpful ( great knowledge off market and impressive time of response ). I can honestly recommend Mr Ross Hampton and GHL Direct for anyone who is looking for financial advice.”

Helpful Report

(Ross Hampton) - Posted 1 year ago

“Tony was really helpful, answered all of our queries as first time buyers! He made sure we understood each part of the process.”