GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.97

5.0 Rating 2,803 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,803 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Most Buy to Let mortgages are not regulated by the Financial Conduct Authority.

GHL Direct is a trading style of GHL Network Services Ltd which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 20/05/2026

Visit Website

Phone:

0845 3700 172

Email:

hello@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James Kurian was thorough and reassuring throughout the process. We had a complex case and he easily managed this and got us a good deal. Have already recommended him to friends.”

Helpful Report

(James Kurian) - Posted 1 year ago

Thank you for your amazing review, Zoe. We're thrilled to hear that James provided you with the thorough and reassuring support you needed for your complex case. It's wonderful to know he secured a good deal for you, and we appreciate your recommendation to friends. Warm regards, Team GHL DIRECT

Posted 1 year ago

“Alistair -and Emma- are brilliant, friendly and extremely helpful. Alistair is knowledgable and makes time to patiently explain options and processes to clients. This is my second time working with him and I would not hesitate to come back.”

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(Alistair Norton) - Posted 1 year ago

Thank you so much for your fantastic review, Maria. We're over the moon to hear that both Alistair and Emma made such a positive impact on your experience. It's great to know that Alistair's knowledge and patience have been beneficial for you during your journey with us. We look forward to welcoming you back for a third time! Warm regards, Team GHL DIRECT

Posted 1 year ago

“Sam was absolutely excellent with us! She showed patience and empathy, very helpful with us as it was our first time buying a property. She walked us through the process step by step :)”

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(Sam Dorn) - Posted 1 year ago

Thank you so much for your wonderful review, Benjamin. We're thrilled to hear that Sam provided you with excellent support, patience, and empathy during your first property purchase. Warm regards, Team GHL DIRECT

Posted 1 year ago

“Alistair was very knowledgeable and steered me in the right direction every step of the way, it couldn't have gone any smoother. He was friendly but professional and had the patience to guide me through the video calls which I now feel more confident with.”

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(Alistair Norton) - Posted 1 year ago

Thank you so much for your wonderful review, Susan. We're thrilled to hear that Alistair was able to guide you with his knowledge and support, making the whole process smooth and enjoyable. Thanks again, Team GHL DIRECT

Posted 1 year ago

“Elaine has been so helpful explaining everything to us as first time buyers it is a very confusing situation but Elaine explained everything clearly and has been there for any questions we’ve had.”

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(Elaine Tiernan) - Posted 1 year ago

Thank you for your fantastic review, Etain. We're so glad to hear that Elaine was able to clarify things for you and support you as first-time buyers. Navigating such a confusing process is much smoother with the right guidance, and we’re here for any future questions you may have. Thanks again, Team GHL DIRECT

Posted 1 year ago

“Dave always explains things and is always so helpful. Nothing is too much hassle for him.”

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(David Horniblow) - Posted 1 year ago

Thank you for your fantastic review, Natalie. We truly appreciate your kind words about Dave. It's wonderful to hear that he consistently makes everything easy and is always there to help. Your feedback means a lot to us, and we’re here for you whenever you need assistance. All the best, Team GHL DIRECT

Posted 1 year ago

“Responsive, knowledgeable, presents a range of sound options”

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(Barry Newton) - Posted 1 year ago

Thank you so much for your glowing review, Patrick. We're delighted to hear that you found our team responsive and knowledgeable, and that you appreciated the range of options we offer. Your feedback inspires us to keep providing the best possible service. Best wishes, Team GHL DIRECT

Posted 1 year ago

“Very helpful and pleasant”

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(Alistair Norton) - Posted 1 year ago

Thank you for your kind review, John! We're delighted to hear that you found our service helpful and pleasant. It's our aim to make sure every interaction leaves you with a positive experience. Best wishes, Team GHL DIRECT

Posted 1 year ago

“Nothing was too much trouble for Alistair . Very friendly,clever and funny and was always on hand. I just wish my son had the same quality of service from his advisors Thank you Alistair”

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(Alistair Norton) - Posted 1 year ago

Thank you for your lovely review, Shirley. We're so pleased to hear that Alistair went above and beyond to provide you with exceptional service. His friendly and clever approach truly makes a difference, and we appreciate your kind words. Wishing you all the best, Team GHL DIRECT

Posted 1 year ago

“Amazing support”

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(Alistair Norton) - Posted 1 year ago

Thank you for your review Mina. We're delighted to hear that you found our support to be outstanding. It's our mission to provide the best assistance possible, and knowing we succeeded means a lot to us. Thank you once again, Team GHL DIRECT

Posted 1 year ago

“We had an amazing experience with Gemma, she was so helpful in offering us amazing mortgage advise, seeking life insurance and making time for meetings that suited us. We can’t recommend her enough”

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(Gemma Boden) - Posted 1 year ago

Thank you so much for your wonderful review, Amy. We're delighted to hear that Gemma provided you with amazing mortgage advice and tailored her support to fit your needs. Your recommendation means a lot to us, and we’re always here to help whenever you need assistance. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“My adviser was very informative, proactive and very quick to respond. She listened to my requests and if I didn’t want a certain product I didn’t feel pressured in this. she always put my needs and wants first.”

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(Elaine Tiernan) - Posted 1 year ago

Thank you so much for your amazing review, Emma. We’re thrilled to hear that your adviser was informative and attentive to your needs without any pressure. Your comfort and satisfaction are our top priorities, and we’re always here to support you whenever you need us. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Excellent service, friendly, keeps things simple and is very swift and effective in her communication and work!”

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(Rachel Hodgson) - Posted 1 year ago

Thank you for your fantastic review, Brad. We're so pleased to hear that you had an excellent experience with our service and that you appreciated the simplicity and speed of our communication. Your satisfaction is our top priority, and we’re always here to assist you whenever needed. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Barry was available at times convenient to us and went above and beyond to help us with any questions or worries we have. I would recommend him to anyone!”

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(Barry Newton) - Posted 1 year ago

Thank you so much for your kind words, Melissa, we're thrilled to hear that Barry was able to assist you at your convenience and address all of your questions and concerns. Your recommendation is truly appreciated, and we're always here to help whenever you need us. Warm regards, Team GHL DIRECT

Posted 1 year ago

“Joanne has been amazing every step of the way.”

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(Joanne Kay) - Posted 1 year ago

Thank you so much for your wonderful review, Reece. We're so happy to hear that Joanne was fantastic throughout your experience. Your kind words mean a lot to us, and we’re here to support you anytime you need us. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Very happy with Tony treble he explained in ways I could understand and kept in touch all the time.”

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(Tony Treble) - Posted 1 year ago

Thank you for your wonderful review, Debra, we’re so glad to hear that Tony explained everything clearly and maintained great communication throughout the process. Your satisfaction is incredibly important to us, and we’re always here to help with any future needs. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Always a pleasure to work with Alistair and Emma. Fast, efficient and high quality service.”

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(Alistair Norton) - Posted 1 year ago

Thank you for the wonderful review, we really do appreciate your kind words. So happy to hear that Alistair and Emma provided you with fast, efficient, and high-quality service. Your satisfaction means the world to us, and we look forward to assisting you again in the future. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“Alistair and Emma have gone above and beyond to support myself and my partner in securing our first home together. They guided us the entire way and also checked in to see how we were doing. I couldn’t have asked for anything else. Would highly recommend to anyone in need of their support.”

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(Alistair Norton) - Posted 1 year ago

Thank you so much for your fantastic review, Stacey. We're thrilled to hear that Alistair and Emma were able to guide you and your partner smoothly through securing your first home. Your recommendation means the world to us, and we're always here to support you whenever you need it. Warm wishes, Team GHL DIRECT

Posted 1 year ago

“It’s not what I expected from a company that I was recommended too. Communication wasn’t great, stages of the process's were not explained properly. Just felt like I was on a conveyer belt to get another re mortgage completed.”

Helpful Report

(Dan Mccarthy) - Posted 1 year ago

Hi Lloyd, Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear that your experience didn’t meet expectations. We always aim to provide clear communication and a personal service throughout the remortgaging process, so it’s disappointing to learn that you felt this wasn’t the case. We take your comments seriously and will be reviewing what happened in your case to see how we can improve. Thank you again for your honest feedback—it helps us grow and improve. Best regards,

Posted 1 year ago

“Dan was very helpful, explaining everything clearly and made the whole process as easy as could be!!”

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(Dan Wadeson) - Posted 1 year ago

Thank you so much for your kind words, Emma. We're delighted that Dan was able to make the process clear and easy for you. Your feedback really encourages us, and we're always here to help if you need anything in the future. Warm wishes, Team GHL DIRECT

Posted 1 year ago

GHL DIRECT is rated 5.0 based on 2,803 reviews