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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,605 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,605 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Nikki and Hannah were very helpful and managed to sort remortgage in no time at all and at great rates and with no hassle. Would recommend.
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Posted 3 weeks ago
I had an amazing experience working with my mortgage advisor, Lauren! She was incredibly helpful, knowledgeable, and supportive throughout the entire process. Her communication was excellent — always clear, timely, and reassuring. She made what could have been a stressful experience feel smooth and manageable. I truly appreciated her professionalism and dedication, and I wouldn’t hesitate to recommend her to anyone looking for mortgage advice!
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Posted 3 weeks ago
I’d like to express my sincere thanks to Gregg for his outstanding support and professionalism throughout the transfer of equity process. From the beginning, what initially felt like an overwhelming and uncertain situation was made manageable thanks to his clear guidance and practical solutions. Gregg has been instrumental in ensuring everything progressed smoothly, showing remarkable patience and consistent support since December. His knowledge and approachable manner made a significant difference, and I genuinely appreciate the positive experience. I would be more than happy to recommend Gregg’s service to others.
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Posted 3 weeks ago
Elliot and Lauren have done an absolutely amazing job helping me as a first time buyer get my mortgage! They have explained everything perfectly and made sure I understand every step. Could not recommend them more!
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Posted 3 weeks ago
I have used Mortgage 1st for my mortgages in the last 9 years. Their service is first rate, absolutely excellent. Communication is always very clear and efficient and they do all the hard work, whilst reminding me what I need to do and when. I would not use anyone else. Thank you
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Posted 3 weeks ago
Shaun Burke is ABSOLUTELY AMAZING! I’ve used his expertise on every house move and mortgage I’ve needed. He goes above and beyond, he understands and handles every situation sensitively and with upmost professionalism. Thank you, Shaun! And also thanks to Hollie who helped finalise, she is also a star! Honestly a fantastic service who I’d recommend to anyone and every one.
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Posted 3 weeks ago
I am super happy with the support and professionalism provided by Mortgage First. Mathew Hodgson from Mortgage First was always quick to respond with any queries and got us a really good deal on our re-mortgage! Very pleased as it's usually quite a stressful and lengthy process, which was made easier by the team there.
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Posted 3 weeks ago
I recieved a great service from Mortgage 1st, especially the efforts of Elliot + Paige. No time wasted, kept up to date on all matters + helped me with my daunting first house purchase. Very happy with the service provided/recieved.
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Posted 3 weeks ago
Laurel has been incredible through a very long and ever changing first time buyer journey. She’s been so patient, took the time to answer any and every question and I couldn’t recommend her enough
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Posted 3 weeks ago
Excellent service and very helpful would use them again
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Posted 4 weeks ago
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Posted 4 weeks ago
Both Daniel & Preet have been excellent in helping myself and my partner buy our first home. They’ve always answered emails/questions quickly and made sure we understood things that had been sent to us. They’ve made what is normally a very stressful situation and time easier for us! Thank you both!!!
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Posted 4 weeks ago
This is my second time working with Laurel and once again, the experience was seamless and stress-free. She’s incredibly knowledgeable, responsive, and always takes the time to explain every step of the process. Whether it was answering questions, securing the best possible rate, or making sure all the paperwork was in order, she handled everything with professionalism and care. I truly appreciate her dedication and the peace of mind she brings to such an important financial decision. Highly recommended to anyone looking for a trustworthy and efficient mortgage advisor!
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Posted 4 weeks ago
Excellent service by Edward Peters.
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Posted 4 weeks ago
Very happy with the help given to us by our broker Chris Dunn. He bent over backwards to reply really promptly to any queries I had and also kept on top of the latest mortgage rates whilst our mortgage was being processed to make sure we had the best interest rates available at the time. Highly recommend their services
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Posted 4 weeks ago
We chose Mortgage 1st to help us find and secure the best deal as first time buyers. Both Shaun and Hollie were great advisors. They made the process very seamless, and very easy, they answered all of our questions and were always very communicative.
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Posted 4 weeks ago
Chad and Preet have been wonderful on my home buying journey so far, as part of my mortgage application. Couldn’t have asked for better advisors. Top quality service from them! 5 Star for sure.
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Posted 1 month ago
I cannot recommend and thank Sam and Keeley from mortgage 1st enough, we had an existing mortgage to be ported and a new one to be take out. The whole process from beginning to end was so seamless, all questioned answered and support given throughout. Thank you both again :)
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Posted 1 month ago
Shaun was great at explaining the different mortgage options and rates available to us. He was very responsive to our questions. Hollie also helped us with our mortgage and was very prompt in communicating with us.
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Posted 1 month ago
Throughout The process Carl Robins has been more than helpful in guiding me through obtain a mortgage, he has answered any queries I have had and has been very communicative throughout. I highly recommended using carl for his services.
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Posted 1 month ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,605 reviews