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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,591 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,591 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
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Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Very happy with the help given to us by our broker Chris Dunn. He bent over backwards to reply really promptly to any queries I had and also kept on top of the latest mortgage rates whilst our mortgage was being processed to make sure we had the best interest rates available at the time. Highly recommend their services
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Posted 3 weeks ago
We chose Mortgage 1st to help us find and secure the best deal as first time buyers. Both Shaun and Hollie were great advisors. They made the process very seamless, and very easy, they answered all of our questions and were always very communicative.
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Posted 3 weeks ago
Chad and Preet have been wonderful on my home buying journey so far, as part of my mortgage application. Couldn’t have asked for better advisors. Top quality service from them! 5 Star for sure.
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Posted 3 weeks ago
I cannot recommend and thank Sam and Keeley from mortgage 1st enough, we had an existing mortgage to be ported and a new one to be take out. The whole process from beginning to end was so seamless, all questioned answered and support given throughout. Thank you both again :)
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Posted 3 weeks ago
Shaun was great at explaining the different mortgage options and rates available to us. He was very responsive to our questions. Hollie also helped us with our mortgage and was very prompt in communicating with us.
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Posted 3 weeks ago
Throughout The process Carl Robins has been more than helpful in guiding me through obtain a mortgage, he has answered any queries I have had and has been very communicative throughout. I highly recommended using carl for his services.
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Posted 4 weeks ago
Once again ,great customer service with great sincerity ,honesty and transparency by Harriette and Preet,once thank you so much .God Bless 10/10.
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Posted 4 weeks ago
We have received a fantastic service from Mortgage 1st once again. Daniel listened to our personal circumstances and gave us his expert advice to ensure we secured the best deal for us. He and Becky were prompt and professional in securing our mortgage offer - thank you both. We wouldn’t go anywhere else!
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Posted 4 weeks ago
Very good personalised service Would recommend
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Posted 4 weeks ago
Carl and Becky have been known to me for few years. The work they produce is absolutely wonderful ,extremely professional and efficient. Since I found them I never wanted to look for another mortgage team to help with my purchases. They seem to work around the clock to make sure that best service is rendered to their customers. Carl is so polite even to reply to messages whilst he is on holidays. He always has time to explain things clearly and patiently and would not hesitate to answer any queries you have .
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Posted 1 month ago
Kirsty and Keeley have been great. Very quick at replying which makes it a lot less stressful as we have never bought before. Really happy and would certainly recommend
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Posted 1 month ago
I honestly don’t even know where to begin when it comes to thanking Harriette and Paige. From day one, they were absolutely incredible, so dedicated, supportive, and always just a phone call or message away. Navigating the mortgage process can be overwhelming, but they made it feel manageable, even reassuring. What stood out to me most was their constant communication and how genuinely invested they were in helping me secure my home. They explained every step with such patience and clarity, and I never once felt like I was left in the dark. Because of Harriette and Paige, I’m now very close to moving into my dream home and I couldn’t be more grateful. If you’re looking for people who are not only brilliant at what they do but also truly kind-hearted and committed, these two are absolutely it. Thank you both so, so much. You made this experience something I’ll never forget.
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Posted 1 month ago
I am beyond grateful to Harriette and Paige for the incredible support they gave me throughout my mortgage journey. From the very beginning, both of them went above and beyond to ensure everything moved smoothly. Their dedication, hard work, and unwavering communication gave me peace of mind during what can often be a very stressful process. Harriette and Paige were always one step ahead, keeping me informed at every turn, answering every question with patience and clarity, and doing everything in their power to make sure I felt supported. Their professionalism was matched only by their kindness, and it truly felt like they were as invested on myself and my partners journey to receiving a mortgage offer. Thanks to them, we’re now a step closer to being in our dream home and we couldn’t be happier. If you're looking for people who will care deeply about your dream to own a property and do everything to help you reach this, Harriette and Paige are the dream team. Thank you both, from the bottom of our hearts.
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Posted 1 month ago
I use Shaun for all of my big financial stuff and once again he didn’t disappoint. He found me a new deal with a big saving and delivered it in quick time so I didn’t need to worry. Thanks again!
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Posted 1 month ago
Absolute fantastic service from Chris and Hollie, they really went above and beyond to help me achieve my mortgage offer. Thank you much!
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Posted 1 month ago
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Posted 1 month ago
Chad & Hollie have been fantastic to deal with right from the start, as a first time buyer they were patient, helpful with their advice & have been efficient throughout the process. Communication has also been brilliant at every stage. Would strongly recommend.
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Posted 1 month ago
The team at Mortgage 1st that dealt with us were great. We required a pragmatic approach due to a non-typical employment situation, which Chris and the team understood and worked a great solution for us. The team have, and continue to be easy to deal with. We would most definitely recommend Mortgage 1st to friends and family looking to take out a mortgage.
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Posted 1 month ago
Lauren got back to me so quickly with all of my options and explained everything to me. I would definitely recommend Mortgage1st and will be using them again going forward.
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Posted 1 month ago
I cannot fault the service from Mat & Beverley - they have been extremely efficient and have gone above and beyond in certain instances. We will be using Mortgage 1st again in the future!
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Posted 1 month ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,591 reviews