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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
This is 8the second time we have used Mortgage 1st to sort our Mortgage and Life insurance, both times they have been great. I cannot speak highly enough of Elliot and Bev, both very knowledgeable, excellent communication they tailored the product to meet our needs and answered any questions promptly. Would definitely recommend.
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Posted 1 month ago
Great customer service once again , I've used Danny and the team for several years now and each time they are faultless , they listen to my needs and provide real life, jargon free solutions. massive thanks to Danny and Keeley and will 100% be dealing with them again.
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Posted 1 month ago
We are thoroughly satisfied with the experience we’ve had obtaining a mortgage for our first property with Mortgage 1st. Felt like we were in safe, knowledgable hands - both Elliot and Becky have been great at keeping us up to date and getting everything over the line. Would recommend.
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Posted 1 month ago
Edward was, as usual, very helpful with good advice on renegotiating my mortgage rate and had done his homework for me before his phone call. Definitely a safe pair of hands in my experience. Hannah confirmed everything very quickly too.
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Posted 1 month ago
Dave and Preet got me out of a potentially sticky spot and acted really quickly to my inquiries. Will definitely be using again.
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Posted 1 month ago
Amazing Service from Shaun & Paige. Everything was very straightforward and they secured us a great mortgage deal even in our difficult situation, was kept up to date throughout from Paige on the process of our application. Would definitely recommend Mortgage 1st. Thanks again.
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Posted 1 month ago
Cannot thank Megan enough! Made the entire process super easy for me, Megan explained everything very clearly and guided me through my options, ending up saving me hundreds! Very happy i chose to speak with Megan and urge anyone else to do the same. Paige has also been super helpful and very easy to communicate with. The whole process has been very straightforward and i will be a returning customer!
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Posted 1 month ago
Quick, friendly and efficient service. Always kept in the loop of the progress! Excellent service. Thank you Sharlene and Lucy!
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Posted 1 month ago
Excellent and quality service!
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Posted 1 month ago
Wesley and Katie were amazing! Had an excellent experience working with them both. They answered all of my questions and supported me throughout the process of my mortgage application. Really pleased with the service!! Thank you :) Would really recommend Wesley to anyone looking for a trustworthy and experienced mortgage advisor.
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Posted 1 month ago
Edward and Keeley were both fantastic. Very knowledgable and reliable with managing the process, even when things got sticky. Every detail was dealt woth expertly and they were always very responsive and gracious with queries.
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Posted 1 month ago
Oliver is Really Friendly , extremely helpful And knowledgeable both Oliver and Kelsey have Fantastic communication, we are returning customers and will always go back to and recommend the services
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Posted 1 month ago
Lucy and Katie have been amazing throughout my mortgage application. Kept me up to date at all stages. Thank you both so much.
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Posted 1 month ago
Lauren & Becky were so helpful. They clarified all our questions, Really happy to get their support in understanding many things as we’re first time buyers.
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Posted 1 month ago
Lauren & Becky were so helpful. They clarified all our questions, Really happy to get their support in understanding many things as we’re first time buyers.
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Posted 1 month ago
Sharlene and Mark made our mortgage switch over really simple and easy to understand as first time buyers. We are really happy with the overall service we have had since using Mortgage 1st.
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Posted 1 month ago
Sophie and Paige were really helpful throughout the entire process for us, especially as first time buyers. Really responsive on both calls and emails. Thank you! Arron & Grace
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Posted 1 month ago
A really fantastic service. Clear and frequent communication, always on hand to answer questions and all extremely knowledgeable. Danny and his team made the entire process easier than we ever could have imagined!
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Posted 1 month ago
Hayley was amazing. She was friendly, personable and professional - she took all the stress out of remortgaging and sorting out critical illness cover for me and I had full confidence in her advice and expertise throughout the process: I'd absolutely recommend!
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Posted 1 month ago
Lucy and Hollie were brilliant, so efficient and helpful ! Thank you so much Lucy for all of your help, you've been so amazing :)
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Posted 1 month ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews