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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,512 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,512 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
I can’t thank Megan at Morgage 1st enough for the last year, it really was not an easy process but she went above and beyond every step of the way. The level of service was exceptional from start to finish, she was so down to earth and guided me through my first Morgage amazingly. Megan even stayed in-touch over the Christmas holiday period answering and reassuring me when she didn’t have to because I was so stressed and upset! We got there in the end and I honestly believe we wouldn’t of made the deadline if it wasn’t for her. I will only ever use Megan in the future with any other property purchase, I would highly recommend her. Katie was exceptional to, always very quick and professional replying to emails and queries. Thank you to all the team that made it possible. Joanna x
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Posted 2 years ago
Natalie is always helpful and great at keeping in touch. Nothing is too much trouble.
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Posted 2 years ago
Fantastic service. Amy and Jonathan are brilliant! I went from no mortgage to a better deal approved in days. Definitely recommended
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Posted 2 years ago
Such quick and thorough service with our remortgage. Highly recommended.
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Posted 2 years ago
Usually I dont trust companies adverts on internet But this one had a very attractive advert that had never seen before ---- something like give us a challenge ---- I actually phoned them I had some problem with the credit files in the past 4 years and I had gone to other mortgage advisors but rejected all the time 1st mortgage made something impossible to officisl our mortgage offer this week I DONT KNOW how they do it but from start to finish they are the absolute best company Thanks Armand Sangbarani
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Posted 2 years ago
Excellent service. Highly recommended. Thank you.
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Posted 2 years ago
Really helpful and knowledgeable. Really flexible too, with evening and weekend calls to fit around your schedule. Recommend by friends, very glad they did.
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Posted 2 years ago
Absolutely fantastic staff. We have had 2 houses fall through and are currently 3rd time lucky. For each house we have used mortgage 1st, specifically Shaun and Keeley each time they have been nothing but helpful. Even when we were giving up hope they reassured us that it would all work out. Shaun was always at the end of the phone whenever we had questions and Keeley was just fabulous always answering our questions and getting back to us super fast. They have made the process as stress free as possible. Would recommend 1000%.
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Posted 2 years ago
Oliver is always amazing from start to finish. We can never thank him enough for his hard work when sorting our mortgage out. He listens to our needs and is always able to match us with the most suitable mortgage and carefully guides us through the process. Also to Keeley who picks up the application after Oliver, thank you for always keeping us informed as the application progresses. We'd be lost without you both!
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Posted 2 years ago
Absolutely brilliant service from Danny Sykes. I contacted him directly via a friends recommendation. As a first time buyer he became a mortgage broker and therapist in one. I think searching for a mortgage would have been a nightmare without him. Always had my back and felt in very safe hands. Please never leave Danny! I'll need you again in a few years! Mortgage Processor Amy Skinner was also brilliant calming my worries every step of the way. Can't believe I've got my own home! thank you so much!
Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
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Posted 2 years ago
We have had Chris Dunn as our mortgage advisor and Keeley Craig as our mortgage processor. I can not speak highly enough of the service they have provided. We did not think a mortgage would even be possible for us at the start and it was very much a case of you never know may as well have a look! Now 6 weeks later we have a mortgage offer! They have been very sensitive to wife’s anxiety along the way, and have responded to all sorts of queries professionally, quickly and with care and consideration. Thank you again so much.
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Posted 2 years ago
From start to finish I've had a great experience with Mortgage 1st- my contact was Daniel Sykes. It started a few months ago with a very prompt response to a AIP quote that I wanted, to very quickly getting an AIP that I could use to make offers on properties. It took a few months for me to find somewhere but Danny was very quick to respond to me needing a new Aip due to a promotion, and I manage to secure an offer on a property as a result of that. Danny very promptly found the right mortgage for me and made an appointment for us to go through the application, I felt extremely comfortable and like all my needs and thoughts were considered. After the application was done I was kept well informed by Amy, receiving an email within 2 working days that id had an official mortgage offer! I'm a very financially educated person and never thought I'd actually use a broker, but can honestly say I would recommend mortgage 1st as the process was simple and I definitely got a cheaper mortgage and less compliacted experience as a result.
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Posted 2 years ago
I’ve used Mortgage 1st for several years and recommended them to many people. Yes again the response has been speedy, professional and completely satisfactory! I cannot recommend them too highly.
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Posted 2 years ago
Fast, efficient and worth every penny. Johnathan and Becky were ace!
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Posted 2 years ago
easy process and great communication.
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Posted 2 years ago
Megan Kearney Is a very attentive advisor and kept us informed throughout the remortgage process. Knowledgeable and friendly she kept us reassured with her professionalism and astute attitude, would recommend.
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Posted 2 years ago
Megan Kearney was absolutely amazing and kept us informed of everything all the way through would definitely recommend her and mortgage 1st
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Posted 2 years ago
As a first time buyer, I didn't know exactly would to expect when applying for my first mortgage. My purchase was also set to be made more stressful by the fact that the seller's had a hard date for exchange/completion, to prevent their mortgage offer expiring and the chain collapsing. Craig Stephen looked after me throughout the process and provided an exceptional service! He clearly set out what the process was from the start, was really quick in getting things done, and was really responsive and knowledgeable any time I had any queries. The whole process from first speaking to Craig and receiving my mortgage offer was seamless, required very little effort from myself, and was completed so quickly. I really would not hesitate to recommend Craig - I couldn't recommend him enough!
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Posted 2 years ago
I was really nervous about looking into re-mortgaging as I had bad credit, but I was never judged or made to feel like I was not good enough even when I was turned down by a company. Elliot must have worked really hard to get everything sorted and not only get me a fixed deal but actually raise some extra cash to get a new kitchen and pay some debt off. Keeley was also helpful and supportive during the final stage of the process. Highly recommended very transparent and open and honest approach to mortgages.
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Posted 2 years ago
Megan has been helping me for many years, 1st as a knowledgeable friend looking over my first ever mortgage offer, to helping arrange subsequent remortgages and then most recently a new mortgage for my new home.
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,512 reviews