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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,514 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
I have been using the services of Mortgage1st for all my mortgage related needs. I recommended Katherine Woolley to my son and daughter-in-law and a close friend. They all remarked how helpful and calm Katherine was in the process of a new mortgage and re-mortgage. As 1st time buyers my son and DIL where nervous but Katherine made the process smooth and easy. Although never met Katherine in person she has become more of a friend/advisor and I wouldn't hesitate to recommend her to family and friends.
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Posted 2 years ago
Emma & Keeley was with us from the start and explained fully everything we needed to know at each key stage of the process. They are both always there for support, advice and help at any time you need it. I couldn’t recommend them higher. This is the second time working with Emma in particular and I can honestly say I look forward to working with the team once again. Well done!
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Posted 2 years ago
Proactive, helpful and professional. I appreciated their knowledgeable and friendly approach to get us a good deal. Thanks
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Posted 2 years ago
After a stressful few months of not being able to get the mortgage that I needed, the mortgage 1st team helped me secure exactly the mortgage that I wanted without any further stress! Extra special thank you to Sophie and Kirsty for all of your help, ensuring that I still got my house. From the first call they were helpful, reassuring and positive. I truly couldn’t have done this without you! Thank you so much.
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Posted 2 years ago
Great rates and great service
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Posted 2 years ago
From stage one both Tom and Hollie have been amazing, attentive, polite and friendly. Would definitely recommend them.
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Posted 2 years ago
Katherine was recommended by a family friend who has moved multiple times with her help, an we can 100% see why. As first time buyers we had no idea where to start and how to get through this experience as smoothly as possible but Katherine was there for every step, question and even the ones we thought may be silly. Every bit of advice was given with masses of knowledge and education so we could make all the right decisions for us. We will always hold Katherine as our top contact after this experience and use her in the future over any other broker or company. We cannot thank Katherine for all her help, advice and time or Kirsty for helping us finish the process as smoothly and with as little stress as possible.
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Posted 2 years ago
From the first phone call and e-mails Natalie Ellis clearly knew what she was on about. This made me confident in their advice & the company. Amazing service - made the whole process easy! Will be using you again soon ans have referred a few friends
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Posted 2 years ago
Natalie E provided us with an extremely fast and efficient service. She was quick to respond and dealt with all our queries professionally. Natalie was very personable and reassuring during the stressful process of finding a mortgage.
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Posted 2 years ago
Professional service. I cannot praise Ayesha enough. Very helpful and knowledgeable. This is the second time Ayesha has helped me purchase a new house. Thanks.
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Posted 2 years ago
Nikki Betts was our Mortgage Advisor and communication with her was very easy, she responded pretty quickly to any query I had. Katie Murphy was our Mortgage processor who kept us up to date with the mortgage application.
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Posted 2 years ago
Megan Kearney yet again has proven she’s an amazing broker. This is my second mortgage with Megan and she been outstanding. She honest, open and so friendly. She has been there every step of our new home journey and celebrating the mile stones with us. Couldn’t recommend her enough !
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Posted 2 years ago
Our fixed term was coming to an end and the offers my current lender had weren't great. Contacted Mortgage 1st on an online enquiry form and Carl got right back to me. I wanted to re-mortgage and get some cash back as our house had gone up in value. I told him a figure I would be happy with and a figure I would be ecstatic with. He said may as well aim high, so we did, and it paid off. He answered my ten million questions, and I had to text him a couple of times with updates/queries and he got straight back to me. I have also been thinking about life insurance and doing a will for some time and he organised both these things painlessly for me. Hollie was also super helpful and communicative. Our re-mortgage completed today and I am absolutely delighted with the service I got and would recommend Mortgage1st to anyone.
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Posted 2 years ago
Excellent service from Mortgage first. Ayesha was excellent and informative when working out the best mortgage deal for me. Both Ayesha as my Mortgage Adviser and Preet as my Mortgage Processor are quick and easy to communicate with. The process has been very smooth and stress free with their help.
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Posted 2 years ago
Very professional. Highly recommended if your time is valuable.
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Posted 2 years ago
An amazing and helpful service. Sorted it all out for me within weeks. Could not recommend enough. Well done Elliot and Preet
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Posted 2 years ago
From start to finish it has been an ease with Mortgage 1st. Antonia and Becky have been on email or phone the whole way through and made this process super professional and also prompt! Thank you so much for keeping us up to date and for all your useful information and helping hands. You’re both a credit to the company! Thank you again. X
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Posted 2 years ago
Hollie, Ed and Elliot have been great throughout - would highly recommend their services.
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Posted 2 years ago
Faye and Hollie were unbelievably efficient and helpful throughout the entire remortgage process, despite it being a difficult case.
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Posted 2 years ago
Mortgage First have made our house move far easier than I ever imagined it could be. From first contact to completion our adviser Mark has helped us find a great mortgage, house insurance and life cover to suit our needs. They have handled all the paperwork and stress for us leaving us to get on with finding a new home. Having a dedicated team is a big advantage because you know the names of everyone who is involved. I would absolutely recommend to others.
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,514 reviews