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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,514 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Always honest and very helpful throughout! Really good service.
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Posted 2 years ago
Great service always look after your best interest , really feel looked after will go nowhere else.
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Posted 2 years ago
Couldn't recommend mortgage 1st enough. Megan has been nothing short of brilliant, she's helped me a few times with mortgages and remortgaging, and this time selling and buying, she's made the process so much easier than it's felt at times, been a hand to hold and a shoulder when needed. I couldn't be more grateful to be paired with someone so good. Kirsty then took over the processing of the mortgage and she has been equally brilliant, sending information over quickly, responding to emails faster than expected, answering any questions I send. Just an all round excellent experience. Thank you all.
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Posted 2 years ago
- Talked us through every step of the way - Talked us through different options and what would be best for us - As soon as there was an update we were informed - Excellent
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Posted 2 years ago
The Mortgage Adviser Faye, is very knowledgeable and helpful
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Posted 2 years ago
Sophie was extremely helpful. Went through all of the information clearly and the whole process was very efficient.
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Posted 2 years ago
Chris Dunn was amazing throughout. He was very quick and efficient and being a first time buyer Chris provided updates throughout until I received my offer. I would definitely recommend a mortgage 1st and Chris especially who was also given positive feedback by my developer :)
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Posted 2 years ago
We engaged in conversation with Mortgage 1st earlier this year. Carl was incredible. Having spent a year or so going back and forth with a family friend (also an adviser), we couldn't find a deal that suited our complex case. Carl went above and beyond to guide us us through our concessionary purchase. He secured us a great lender, with a low rate, fixed for 5 years while the market is a little unpredictable - offering us financial security and peace of mind. It's the level of service after his 'work was done' that really impressed us though. This is the reason we will be reaching out to him in 4.5 years time when we remortgage. - Keep him, and pay him well!
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Posted 2 years ago
I have had the pleasure of dealing with Chris Dunn, his expertise and help have been fantastic. I had a rather complex requirement and Chris was able to navigate the best solution for my mortgage supplier. Highly recommend!
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Posted 2 years ago
Special thanks to Elliot Skinner and Katie Murphy for making the process of buying my first home as simple and stress free as possible. If you’re heading to Mortgage 1st these two are the dream team. Thanks to you both - will be recommending to everyone!
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Posted 2 years ago
Mortgage 1st have been able to achieve for us, what we thought was not possible. The company were professional, communicative, and always there for us. Totally refreshing in this day when customer service gets such bad press. Rebecca Thomson was incredibly patient and a total joy to work with, providing regular updates on both the process and procedures involved. All appointments were kept on time and great at explaining the complex world of mortgages to us. A gem in the organisation. Katie Murphy exhibition the same professionalism and advice. We would have no hesitation in recommending Mortgage 1st to others.
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Posted 2 years ago
Shaun and Hollie have been really helpful throughout the whole process. We have had issues with houses falling through but Shaun has always been available to help and get prices quickly. Highly recommend and wouldn’t go anywhere else
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Posted 2 years ago
Chris went out if his way to help and assist us. With help from Amy we got the mortgage we required. Great service and would highly recommend Mortgage 1st.
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Posted 2 years ago
Shaun and Keeley have been beyond helpful guiding us through the process of buying our first home. They have been easily accessible when needed and always willing to take the time to ensure we received the best mortgage offer we could. Would definitely recommend.
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Posted 2 years ago
Everything
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Posted 2 years ago
Carl and Hollie have been fantastic throughout the process of securing my mortgage. They are professional, effective and friendly and I plan on recommending them to my friends in the future.
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Posted 2 years ago
A personable, helpful and efficient service from start to finish. My adviser, Hollie has gone above and beyond to guide me through what was a tricky process with plenty of added complexity thanks to some issues with the Help To Buy agency and solicitors that I'd used in the past. I really cannot recommend Mortgage 1st enough and will continue to use them whenever I need any mortgage advice. Thank you, Hollie and the rest of the team!
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Posted 3 years ago
Highly Recommended, Great Advice ,Excellent Service, Great Value for money. Minimum fuss and paperwork in securing a Re-mortgage on my property. I got in touch with Chris who was happy to help me, within a few days i had a fixed rate mortgage in place without any hassle, A great Thank You to Chris Griffiths who gave me the right advise and supported me all the way through my Mortgage at such a difficult time. Thank You again 1st Mortgage you guys have been absolutely fantastic..
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Posted 3 years ago
We've used Mortgage 1st for our last 2 remortgages now. Our advisor Chris takes the time to listen to our needs without pushing anything on us. He is accessible when we need him and on the ball without being pushy. Our first remortgage was done as a rate swap with our existing provider meaning that there was no fee for Chris, but this didn't stop him putting in the effort and getting everything sorted for us. Would definitely recommend!
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Posted 3 years ago
We love working with Megan Kearney - she always manages to find us a really good deal. She has a can do attitude and even though things have become more of a challenge to secure a mortgage for 2 self employed people after Covid she has worked with us to help us achieve the mortgage deal we wanted. Very grateful
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Posted 3 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,514 reviews