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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very friendly, efficient service, nothing was too much trouble, very patient
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Posted 4 months ago
Great service! We would only use Danny and Paige at Mortgage 1st for mortgage services. Very quick, responsive and efficient. Unlike other advisors we’ve used, Danny will look to get you the best deal possible. Highly recommend.
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Posted 4 months ago
Danny made the process switching our mortgage rate so easy. One short phone call and an email and it was all sorted. Very helpful and knowledgeable, would use again and recommend.
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Posted 4 months ago
Harriette is efficient patient and professional. All seems to be going smoothly
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Posted 4 months ago
Fantastic service from start to finish from Sophie & Preet. Both very knowledgeable and broke the whole process down, thanks to Mark also for arranging my home insurance. It’s brilliant to have all the services in one place. Great communication and super fast service…. Looking forward to my new home! 🏠
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Posted 4 months ago
Very friendly and quick to organise my mortgage details! Lauren and Beverley were great!
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Posted 4 months ago
Wonderful service, really looked after us and found the best offers for our needs. Would highly recommend your services.
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Posted 4 months ago
Excellent and responsive communication, found a suitable mortgage and obtained approval very quickly
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Posted 4 months ago
I highly recommend Laurel for all your mortgage needs. She is highly professional, knowledgeable and goes the extra mile to close out cases. I have worked with Laurel through the years and find she understands what I am looking for from my mortgage products as a portfolio landlord in an increasingly dynamic market place.
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Posted 4 months ago
Fantastic service from Megan and Sharlene - they are so knowledgeable and kept me informed every step of the way - a hassle free mortgage application - thank you Lisa
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Posted 4 months ago
Brilliant service from Sophie and Paige they have helped me through a mortgage that I thought could never happen.
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Posted 5 months ago
I’ve been working with Laurel for the past year, and she has been absolutely amazing! 🌟 She goes above and beyond the role of a mortgage broker, always available to provide quick answers whenever I need them (and I can be quite needy! 😅). Laurel, along with Amy, has consistently demonstrated professionalism and exceptional expertise. They are not just brokers; they are an integral part of my power team 💪, helping me create amazing partnerships and always making the process enjoyable. 😊 I’ve recommended them to all my investors and friends, and I’ll continue to do so without hesitation. If you’re looking for reliable, professional, and enjoyable mortgage advice, Laurel and Amy are the dream team! 🙌
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Posted 5 months ago
Megan is wonderful and so supportive, and she always so knowledgeable and I just feel so grateful that she takes the time to explain any queries. Megan and Paige ensure I have the right paperwork and keep me informed all the way. Thank you both
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Posted 5 months ago
I'm absolutely delighted with the assistance offered by Craig and Paige at Mortgage First. My wife and I were lead through the process clearly and precisely from the get-go. Their advice has been extremely helpful and I'd gladly recommend them onwards. A+ service without debate.
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Posted 5 months ago
I was really impressed with the service provided. Dave has been amazing in providing us with the information that we needed. He was patient and supported us throughout the process. Keeley has kept us updated in a timely and efficient manner. Would definetly recommend. As professionals, they both shared their experience and knowledge which was appreciated.
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Posted 5 months ago
Keeley and keeley have been brilliant at helping us sort a mortgage and completing this process. We were first time buyers and not sure on how the process works but Keeley Macauley was very helpful with explaining this and supporting us through the whole process. Thank you to them both!
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Posted 5 months ago
They found excellent deal for me. Thank you Dave Dyer for going above and beyond.
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Posted 5 months ago
Elliot was able to support us and get us a mortgage offer when our first mortgage advisor from another company had gone quiet. He offered us an excellent price and was always on hand to answer any questions we had, can’t thank him enough !
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Posted 5 months ago
Keeley And Keeley very very very helpful
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Posted 5 months ago
Laurel and Keeley have been amazingly helpful, informative and available throughout. First time remortgaging on my own and they were there throughout to guide me through the process
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Posted 5 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews