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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,591 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,591 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Sam our mortgage broker was brilliant and dealt with tricky circumstances with great skill and knowledge. Thank you very much!
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Posted 2 months ago
Hayley and Bev have both been amazing through this process. They always kept me up to date and made the whole process a lot less stressful. I couldn’t recommend them enough!
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Posted 2 months ago
Both Chris and Lewis have been extremely helpful in finding us the best rates and continuing to help us with our mortgage! Absolutely the best in the game 😁They sort out everything and make the whole process as seamless and enjoyable as it can be- thank you both for your support!
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Posted 2 months ago
I can’t believe how amazing Sam and Hannah have been I was struggling to find a mortgage with a previous company and Sam worked so hard to find me not just one but two and a great deal for me and the care they both showed during the process I couldn’t thank them both enough they are a true blessing to their company and I hope others choose them thank you so much for your service
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Posted 2 months ago
Edward and Paige were fantastic throughout the whole process of applying for mortgage. Constant communications throughout. Have used mortgage 1st for many years now and can’t fault them.
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Posted 2 months ago
I had the pleasure of having Caroline as my mortgage advisor and I could not have gone through the process without her. Her knowledge is fantastic, and when facing issues surrounding the offer and the estate agents she handled it amazingly. 10/10 would recommend, can’t thank her enough👏🏼
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Posted 2 months ago
Harriette and Keeley were amazing throughout our mortgage application process, kept us upto date all the way through! Would 100% use them again and will in the future!
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Posted 2 months ago
From start to finish Megan Becky and Katie have been brilliant making the whole process simple and stress free I've already recommended mortgage first to two people who are looking at mortgages....thankyou for all your help
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Posted 3 months ago
Would recommend to everyone we have had such a good experience for something that could of been so stressful and frustrating but Dave and Bev did their upmost to make us feel at ease and happy Thankyou again to both of you, you are amazing !
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Posted 3 months ago
The Mortgage 1st team have been incredible throughout my whole purchasing journey, from my first call with Danny deciding what I could afford, to securing me a mortgage offer. I am a first time buyer, so I was quite anxious about the buying process, but the Mortgage 1st team, particularly Danny and Keeley, have been wonderful and so helpful, always being on hand to answer questions and chase 3rd parties. Danny and Keeley have gone above and beyond to secure my mortgage offer, and I would recommend them, and the whole Mortgage 1st team, to anyone.
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Posted 3 months ago
Great quick and efficient service. Oliver and Hannah have been great. Highly recommended.
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Posted 3 months ago
This is 8the second time we have used Mortgage 1st to sort our Mortgage and Life insurance, both times they have been great. I cannot speak highly enough of Elliot and Bev, both very knowledgeable, excellent communication they tailored the product to meet our needs and answered any questions promptly. Would definitely recommend.
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Posted 3 months ago
Great customer service once again , I've used Danny and the team for several years now and each time they are faultless , they listen to my needs and provide real life, jargon free solutions. massive thanks to Danny and Keeley and will 100% be dealing with them again.
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Posted 3 months ago
We are thoroughly satisfied with the experience we’ve had obtaining a mortgage for our first property with Mortgage 1st. Felt like we were in safe, knowledgable hands - both Elliot and Becky have been great at keeping us up to date and getting everything over the line. Would recommend.
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Posted 3 months ago
Edward was, as usual, very helpful with good advice on renegotiating my mortgage rate and had done his homework for me before his phone call. Definitely a safe pair of hands in my experience. Hannah confirmed everything very quickly too.
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Posted 3 months ago
Dave and Preet got me out of a potentially sticky spot and acted really quickly to my inquiries. Will definitely be using again.
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Posted 3 months ago
Amazing Service from Shaun & Paige. Everything was very straightforward and they secured us a great mortgage deal even in our difficult situation, was kept up to date throughout from Paige on the process of our application. Would definitely recommend Mortgage 1st. Thanks again.
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Posted 3 months ago
Cannot thank Megan enough! Made the entire process super easy for me, Megan explained everything very clearly and guided me through my options, ending up saving me hundreds! Very happy i chose to speak with Megan and urge anyone else to do the same. Paige has also been super helpful and very easy to communicate with. The whole process has been very straightforward and i will be a returning customer!
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Posted 3 months ago
Quick, friendly and efficient service. Always kept in the loop of the progress! Excellent service. Thank you Sharlene and Lucy!
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Posted 3 months ago
Excellent and quality service!
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Posted 3 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,591 reviews