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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,605 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,605 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Sharlene and Mark made our mortgage switch over really simple and easy to understand as first time buyers. We are really happy with the overall service we have had since using Mortgage 1st.
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Posted 3 months ago
Sophie and Paige were really helpful throughout the entire process for us, especially as first time buyers. Really responsive on both calls and emails. Thank you! Arron & Grace
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Posted 3 months ago
A really fantastic service. Clear and frequent communication, always on hand to answer questions and all extremely knowledgeable. Danny and his team made the entire process easier than we ever could have imagined!
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Posted 3 months ago
Hayley was amazing. She was friendly, personable and professional - she took all the stress out of remortgaging and sorting out critical illness cover for me and I had full confidence in her advice and expertise throughout the process: I'd absolutely recommend!
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Posted 3 months ago
Lucy and Hollie were brilliant, so efficient and helpful ! Thank you so much Lucy for all of your help, you've been so amazing :)
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Posted 3 months ago
Excellent service from Chrs and Paige. Friendly, efficient and constent communication
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Posted 3 months ago
Oliver helped us with remortgaging our house. He is very efficient and very prompt with responding and made process look so easier. Will use the service again in future. Recommended
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Posted 3 months ago
Very proactive and helpful, I was given fantastic advice and got a great deal on my mortgage
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Posted 3 months ago
Great service. Treated like a professional and not talked down to. I wouldn't use anyone else for my mortgage broking.
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Posted 3 months ago
Chad was very helpful in arranging my mortgage and was very informative on all my questions and getting information together. He was very good at communicating when I had queries and always on hand to source a better deal if it came available. Highly recommend
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Posted 3 months ago
Fast, efficient, friendly, cannot fault the whole team for how helpful they were for me getting the best mortgage available and guiding me so smoothly to getting my first mortgage. Respect to Shaun, Beverley and Hollie
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Posted 3 months ago
Chad was super efficient, approachable and thorough! Everything was done quickly, easily and I will always use Chad moving forward!
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Posted 3 months ago
Everything is 5 star! Ed is such a great advisor and made sure he took proper time to assess our situation, booked follw up calls and provided great products for us to choose. After the product is selected, Ed passed the baton to Keeley who is equally great at ensuring completion on time. Thank you both
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Posted 4 months ago
I could not recommend these guys enough!!! Hayley at peak mortgages went above and beyond for us and made us feel so at ease whilst buying our first home. She showed us all of of options and was open and honest throughout the whole process. 100% reccomened her to anyone who asks me! Keeley at mortgage 1st was also a fantastic help, she was quick to reply and kept us in the loop every step of the way. Both were very easy to talk to and extremely helpful, thank you so much!
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Posted 4 months ago
We had an excellent experience working with Harriette from mortgage 1st, Harriette was amazing at giving advice and came across very knowledgeable and professional, the entire process was really easy and stress free, despite having no clue where to start in the beginning. Harriette was very good a communicating with us and was quick to get things sorted, going above and beyond to secure the best possible deal for us. I highly recommend Harriette to anyone looking for a trustworthy and experienced mortgage advisor.
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Posted 4 months ago
Sharlene from mortgage 1st and James from peak mortgages were both great and would recommend to family and friends. Quick responses and kept us updated throughout. Very thankful and pleased with the service.
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Posted 4 months ago
Great service provided by Chris Hodgson and Sharlene Risden. They kept everything simple and efficient. Thanks.
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Posted 4 months ago
I can't rate the quick and efficent work that Sophie has done for myself. The process was really smooth. I would highly recommend the Services of Mortgage 1st. Saves you the time and hassle of shopping around and completing formes. Thank you
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Posted 4 months ago
The whole process was seamless, Chris was helpful from start to finish and very little effort was needed on my part! Everything was made clear. Preet was also great making the overall experience very easy.
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Posted 4 months ago
Laurel is amazing, she really supports you through the whole process. This was a first time mortgage for me and I didn't really have a clue what I was doing, but Laurel helped me understand everything and was just amazing!! I would defiantly recommend Laurel to others!!!
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Posted 4 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,605 reviews