Mortgage 1st Reviews

5.0 Rating 1,098 Reviews
99 %
of reviewers recommend Mortgage 1st
5.0
Based on 1,098 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st Reviews

About Mortgage 1st:

Mortgage & Protection Advisers covering the whole of the UK.

Offering a modern approach to mortgage advice, in that we can deal with the entire process from start to finish via phone and email, there is no need for long intrusive face-to-face sales appointments with us. Within minutes of your enquiry, you will be allocated an adviser who will search the market to find the most suitable mortgage based on your individual circumstances. Mortgage quotes and even a decision in principle can be emailed within a matter of minutes and your mortgage application can be submitted the same day!

Visit Website

Phone:

03300 552 240

Email:

lisa@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane, Barlborough
Chesterfield
S43 4PZ

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Mortgage 1st 5 star review on 21st February 2023
Lucy Bullivant
Mortgage 1st 5 star review on 16th November 2022
Jason And Suzanne Dann
Mortgage 1st 5 star review on 12th January 2022
Andrew & Sarah
Mortgage 1st 5 star review on 11th December 2021
Katie Booth
Mortgage 1st 5 star review on 7th July 2021
Anonymous
Mortgage 1st 5 star review on 24th June 2021
Stephanie Harvey
Mortgage 1st 5 star review on 17th June 2021
Nicole Cuffe
1
Anonymous
Anonymous  // 01/01/2019
Quick, professional and friendly service along with good deals. Really pleased to have Mortgage 1st help grow our business and look forward to our next property purchase. Thanks Jonathan and Anne!
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Nikki is absolutely brilliant and always at the end of the phone to explain anything that I wanted to know. She took out all the stress and sorted everything out for me
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Laurel and Anne provided fab service Never know a Mortgage go through so smoothly and carefree. Laurel was happy to go through options with us ensuring we got the best for us and wad always on hand for any questions we had. Would definitely use again!
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Elliot has been great help, providing good advice
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Both Carl and Preet were very professional and responsive, helping us to complete our remortgage, and liaising with our Building Society to ensure everything went smoothly. We would definitely recommend their services.
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I have already left a review after an excellent initial service from Nikki and Preet. Unfortunately for us, due to buying a property on probate, our mortgage offer expired. Both Nikki and Preet have been fantastic and at no additional cost, have worked extremely hard to secure us an extension, on the same terms, all despite a climate of increased interest rates. A huge thank you, we will only ever use Mortgage 1st in future because of the excellent service.
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Informative, friendly staff. Quick process from start to finish, would recommend for first time buyers and seasoned movers alike - takes away the headache and hassle. Katie Murphy & Carl Robbins both very professional and quick to respond.
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I was recommended Mortgage 1st by a comparison website. I was extremely short on time as my offer was accepted on a great property and my previous mortgage advisor stalled in providing me with a definite answer to only eventually say that they canโ€™t do anything for me. I spoke to Lucy on a Friday morning and in a matter of hours she had an Agreement in Principle for me. Lucy was always proactive, responsive and personable with me. I know she really cared. I eventually proceeded with making a full mortgage application and received the offer in a diligent two weeks! The mortgage processor Keeley was equally brilliant and got straight to the point as to what she needed and why. I am ecstatic and will always trust 1st mortgages in the future. I told Lucy this - she is worth her weight in gold!
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Very quick to respond to questions and explain things .
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Knowledgeable staff (i dealt with Oliver) who give honest opinions and information to lead you to the best deal. Would recommend.
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Best service received by far. Staff are very professional, deals with individual cases professionally and in detail. Communication is absolute class. My hats off to Lauren who did exceptionally in attaining my mortgage when all hope was lost. Shout out to Preet and the rest of the team. Highly recommended, YOU WON'T REGRET!!!!
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Very helpful, answered all my questions and was a fast process. Iโ€™m very happy that I chose them and I would recommend it to everyone
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The ladies in the team were fantastic, Sharlene and Harriette were great. I had numerous delays with getting stuff agreed in the lending and solicitors. They were checking and chasing things up, it ensured I got to lock in a great rate. I highly recommend using Harriette as a broker, her knowledge of the market is excellent and knows how to find the best deals, better than going to find your own.
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Wonderful service from Chris and Preet, made my application and Every step easy and stress free
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Mortgage 1st are reliable and keep you updated throughout the whole process. We had Chris and Preet for our application and they were both fantastic the whole process With being new to the mortgage industry we felt reassured the whole time. Definitely recommend to any first time buyers etc.
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Very professional and efficient
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Very friendly, knowledgeable and helpful with securing our mortgage.
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Very happy with mortgage 1st. Antonia Baron was my advisor, she was very thorough and submitted my application within 48hrs of first contact. Amy Skinner was a conscientious case handler throughout. Received mortgage offer in 14 days. As an older borrower who needed a guarantor mortgage in a hurry, this was not a free service but genuinely consider it money well spent. Highly highly recommended ๐Ÿ˜
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As a first-time buyer, I was looking for a 95% LTV mortgage with a VISA (which is not the best combination) but Sam found a lender pretty quickly and Mortgage 1st is the only broker who didn't wanna charge me. Sam's attention to detail was remarkable. He took the time to understand my unique financial situation and aspirations, ensuring he tailored his advice to meet my needs. Anne dealt with the processing of the application and made an effort to provide me with regular updates during the undertaking. Anne and Sam tirelessly promptly answered my queries and meticulously handled the paperwork. And I got the mortgage approval from the lender within a week! Highly recommend Mortgage1st
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Massive thank you to Lucy W, for helping me and my partner navigate the setup of life insurance! I found it challenging to understand the terminology and options available online on my own. Lucy gave very clear advice and instruction on how to best select the right insurance for us. I would highly recommend her as an insurance broker, she was approachable, reliable and overall very professional. I am sure we will be in contact in future for mortgage advice. 5/5! Many thanks again Lucy for all your hard work and help!
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Mortgage 1st is rated 5.0 based on 1,098 reviews