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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,593 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,593 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Sam and Keeley were very helpful in arranging a financial product for us. They were responsive and very clearly explained and guided us through the process. We would definitely recommend them.
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Posted 2 months ago
Very helpful and supportive. Wes who was our broker, was informative throughout the process and was there whenever I needed him. Highly recommend to first time buyers like us. We managed to secure a mortgage offer with the help of mortgage 1st. Thank you once again keeley and Wesley!!
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Posted 2 months ago
I recently had the pleasure of receiving exceptional service from Anya and Sharlene regarding our mortgage advice. Their expertise and dedication to finding us the best deal were truly commendable. I highly recommend their services for anyone seeking professional guidance in navigating the mortgage process. Thank you for your outstanding support!
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Posted 2 months ago
As a single Mum in very difficult circumstances, I didn't think I would be able to get the right mortgage to secure a home for me and my little girl and was very nervous for the future ahead. Then I spoke with Shaun, and everything changed. He quickly got to work along with his colleague Paige and they were both exceptionally reassuring, informative and constant with communication throughout. Now we have a home secured and are hoping to move in within the next month. This wouldn't be possible without Shaun & Paige and the seevices at Mortgage 1st, and I will forever be thankful for this. Mortgage 1st have provided us with more than a mortgage. We now have freedom and a positive outlook for our future. Thank you Shaun, Paige & all at Mortgage 1st. From Kim & Autumn 😊
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Posted 2 months ago
As its my first time buying i came to the company nervous and cautious as I've heard many horror stories but i was handed to lauren and preet both ladies were amazing and helpful and very patient and both made time to explain everything and chase up any delays and can't fault them or the company and would happily refer to friends and family in the future.
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Posted 2 months ago
Great service really picked things up for me after being let down. Fast and quick turnaround 100% use again
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Posted 2 months ago
Craig and Paige were great, they communicated well with me and helped me every step of the way. The price was very reasonable, I would highly recommend Mortgage 1st.
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Posted 2 months ago
Really smooth and simple process. Matt was really quick with instant updates and got the momentum going for our application. Super friendly all the way throughout the process and has successfully ended in a Mortgage offer. What sets these guys apart from alot of other broker's is the fact they never pushed us throughout the process. Great service and thank you both Matthew H and Paige S.
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Posted 2 months ago
We have been dealing with Shaun Burke and Bev Hickman. They have been amazing and supportive throughout the whole process. I was in contact with Shaun first for months while we looked at properties and he would answer day or night and mostly it was an immediate response. No question was ever too silly. Bev has helped our make the mortgage application a breeze, and also was swift with her email responses. I would like to thank them both and the team. I would recommend them highly.
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Posted 2 months ago
I like peak mortgages as they have Quick responses, are very easy to contact, have friendly staff, and flexible times for scheduling. They answer all questions we might have and have a very simple and easy to understand format.
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Posted 2 months ago
Danny and Paige have been great in sorting our remortgage. Efficient and resourceful, 10/10 service, would recommend. Thank you both!
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Posted 2 months ago
Very helpful, efficient, talks to you in terms you understand. Oliver and the guys always try and find the best deal which suits you and your needs. An excellent service !
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Posted 2 months ago
James and Keeley worked with me on my most recent mortgage application and would 100% recommend. Both very helpful, efficient and patient. No question I had felt like a silly question. James was very good guiding me through the whole process. Thank you :)
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Posted 2 months ago
Danny was a huge help in organising our new mortgage, throughout the process he was always available to answer any questions I had and ultimately he found a very good fixed rate for our new mortgage.
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Posted 2 months ago
Lucy and Bev have been incredibly helpful in helping me secure the right mortgage product for me. They are responsive professional and warm people who go the distance to help. I highly recommend them.
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Posted 2 months ago
Chris and Preet have been excellent throughout our mortgage process. They answered all our queries and concerns and made sure we understood the process fully, as well as providing an excellent service. Would definitely highly recommend.
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Posted 2 months ago
Lucy & Keeley were absolutely amazing in helping us sort our mortgage from start to finish. Helping with countless queries and worries, they really made sure everything ran smoothly and quick. The process was made completely stress free thanks to them both, cannot recommend them enough!
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Posted 2 months ago
Harriette and Keeley were amazing! As a first-time buyer, I found them incredibly helpful throughout the entire process. They answered all of my many questions, which made everything much less stressful. On top of that, they are both lovely! I honestly couldn’t recommend them highly enough. Thank you both so much for helping me buy my first home!
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Posted 2 months ago
Lucy and Preet have been delightful from beginning to end. This was my first mortgage experience and they got me through it smoothly and stress free. Highly recommended.
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Posted 2 months ago
Hayley has been really helpful and I really appreciate her advice thank you Hayley
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Posted 2 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,593 reviews