Login
Start Free Trial Are you a business?? Click Here

Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
My partner and I are first time buyers, this is a very big change for both of us and we was very anxious about the whole process - we really can’t fault Nikki, she talked us through the whole process step by step without over complicating it and reassured us that we was doing the right thing and that it’s nothing to worry about - Keeley was also a great help to us, helping us receive our mortgage offer and being super helpful and quick with her responses! We really recommend Nikki & Keeley at mortgage 1sg
Helpful Report
Posted 2 months ago
Amazing service provided by Andy Hunt, he is very approachable, friendly and knowledgeable. Should highly recommend using his services and have done to colleagues already!
Helpful Report
Posted 2 months ago
I had an amazing experience with Mortgage 1st Advisors, thanks to Sharlene Risden and Wesley Brammer. They did a brilliant job in helping me secure a mortgage for my home. From start to finish, they guided me through the entire process with professionalism, expertise, and patience. They made everything smooth and always ready to answer my questions and offer support. I highly recommend Mortgage 1st to anyone looking for a reliable and efficient mortgage service. Thank you, Sharlene and Wesley, for your outstanding help. I couldn’t have done it without you!
Helpful Report
Posted 2 months ago
Lucy and Keeley were both really good, definitely recommend them and wish to work with them in the future.
Helpful Report
Posted 2 months ago
Had both Craig and Paige help us with our mortgage application, both very helpful and approachable people. Craig verified our identities for our solicitors which goes beyond his responsibilities and was very helpful. Paige has been very prompt in sending over all documents to our solicitors. Thanks both for all your help!
Helpful Report
Posted 2 months ago
The help and support I received from Keeley and Elliot were exceptional
Helpful Report
Posted 2 months ago
We have worked closely with Keeley since 2017 when we first came across her during a remortgage. Since then, we’ve used her services multiple times, and she continues to prove that her skills and determination are head and shoulders above anyone else in the industry. When others give up, Keeley keeps going, always striving for the best possible outcome. Our most recent borrowing was a particularly complex case—one that, in reality, seemed almost impossible. Yet, Keeley found solutions that others wouldn't invest their time in. She has an incredible ability to navigate challenges and deliver results, all while making the process hassle-free for us. We completely trust her expertise on both a professional and personal level. The entire team at Mortgage 1st is outstanding, and Amy has been an absolute professional throughout. A huge thank you to you all! Steve Rolt
Helpful Report
Posted 2 months ago
Gregg and Sharlene have been most helpful. Gregg especially is always on the end of the phone and explains the whole process in a concise and easy to understand way. Thank you! Highly recommend.
Helpful Report
Posted 2 months ago
Keeley at Mortgage 1st is absolutely amazing! She has gone above & beyond for us and we’d never use anyone else. She is extremely efficient & has worked really hard on finding the best product for us. Amy also helped with a second part of our mortgage. She was prompt & so helpful. Thank you both so much. We’d highly recommend this outstanding service.
Helpful Report
Posted 3 months ago
Used Mortgage 1st multiple times and have always dealt with Edward. Always a great service received!
Helpful Report
Posted 3 months ago
Danny and Amy were great - helped me through the whole process of getting my initial mortgage and then remortgaging. They were on hand every step of the way giving prompt replies to my queries and resolving my issues speedily!
Helpful Report
Posted 3 months ago
Lucy was fantastic! She talked us through everything really clearly and was very happy to answer lots of questions. Thank you Lucy :)
Helpful Report
Posted 3 months ago
We are first time buyers and so very new to the process and Megan, Paige and Becky we're always very helpful and prompt at replying. Everyone was so so helpful and we are so grateful to have had such a great experience. It has really helped calm and smooth an otherwise stressful process
Helpful Report
Posted 3 months ago
Were very helpful and helped us understand and explained in detail about our mortgage application. I would highly recommend.
Helpful Report
Posted 3 months ago
Thanks both to Elliot and Keeley for their help on buying our first home! They were really quick and kind! Best regards, -Cenk&Fethiye
Helpful Report
Posted 3 months ago
Amy who handled my mortgage was absolutely outstanding could not off asked for someone better to sort this for me any questions we had she sorted right away for me always helpful with anything
Helpful Report
Posted 3 months ago
This is the second mortgage I have completed on using Mortgage 1st. Sharlene Risden and Sam Hodgson have been amazing with sorting out my mortgage. They both went above and beyond to overcome several hurdles along the way. Both have been easy to communicate with and i couldn't recommend them any more. Thank you both!
Helpful Report
Posted 3 months ago
Very friendly knowledgeable staff, very quick to reply and answer any questions.
Helpful Report
Posted 3 months ago
We first contacted Andrew Hunt back in November as our current mortgage deal was coming to an end. Despite us having issues obtaining some documentation, once we did submit everything required it has been smooth sailing. Andrew talked us through the steps and has kept us updated constantly. Hopefully, due to complete in the next couple of weeks, I couldn’t recommend Andrew enough. If you’re looking for a new deal, I’d suggest contacting Andrew. He knows his stuff!
Helpful Report
Posted 3 months ago
Excellent service from Paige and Shaun. They were always good at keeping me updated and got results really quickly
Helpful Report
Posted 3 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews