Mortgage 1st Reviews

5.0 Rating 1,107 Reviews
99 %
of reviewers recommend Mortgage 1st
5.0
Based on 1,107 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st Reviews

About Mortgage 1st:

Mortgage & Protection Advisers covering the whole of the UK.

Offering a modern approach to mortgage advice, in that we can deal with the entire process from start to finish via phone and email, there is no need for long intrusive face-to-face sales appointments with us. Within minutes of your enquiry, you will be allocated an adviser who will search the market to find the most suitable mortgage based on your individual circumstances. Mortgage quotes and even a decision in principle can be emailed within a matter of minutes and your mortgage application can be submitted the same day!

Visit Website

Phone:

03300 552 240

Email:

lisa@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane, Barlborough
Chesterfield
S43 4PZ

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Mortgage 1st 5 star review on 21st February 2023
Lucy Bullivant
Mortgage 1st 5 star review on 16th November 2022
Jason And Suzanne Dann
Mortgage 1st 5 star review on 12th January 2022
Andrew & Sarah
Mortgage 1st 5 star review on 11th December 2021
Katie Booth
Mortgage 1st 5 star review on 7th July 2021
Anonymous
Mortgage 1st 5 star review on 24th June 2021
Stephanie Harvey
Mortgage 1st 5 star review on 17th June 2021
Nicole Cuffe
1
Anonymous
Anonymous  // 01/01/2019
Thanks to Laurel and Katie I was able to get a much better deal on my mortgage than with other providers. They were both helpful and efficient throughout the process, going above and beyond to make sure deadlines were met. I'd thoroughly recommend both them and Mortgage 1st.
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Super helpful, quick and easy! Amy was very efficient and kept us updated, no need to chase- very chilled application to be honest!
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Extremely attentive, patient and informative.
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Elliot & Katie made purchasing our new home totally stress free with handling our mortgage seamlessly. We were talked through every step thoroughly and both couldn't have been any more helpful with all the questions we had a long the way. The turn around from start to finish was unbelievable. I would highly recommend Mortgage 1st.
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Oliver has been fantastic and extremely responsive to every question I’ve had. He gave me numerous different agreements and mortgages in principle over the course of months as I had multiple offers fall through. He’s been absolutely great to work with, and I couldn’t recommend him enough!
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There are no words to convey how amazing Antonia has been throughout our remortgage and life insurance change. Antonia has been on hand to answer any questions and put things into simple English so to speak and managed to get us a competitive price for both. Izzy who has dealt with the admin has also been amazing, always replying to emails and informing us as to anything that is outstanding etc. I would 100percent recommend Mortgage 1st, Antonia in particular.
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I would highly recommend Mortgage 1st to all. We had a really complex case to sort out remortgaging our home but one call from Craig and I was reassured that it was possible to do. Craig did an amazing job searching for options and explaing things to me, he kept me informed of where we were in the process and it was never too much trouble for me to contact him. Preet took over my account once the paperwork was submitted and was able to also keep in touch with me regularly about where we were. Any queries I had she was able to answer or chase with the appropriate person for a reply. For how much I paid to remortgage with them I really do think it was great value for money! If you are unsure about mortgages just give them a call and they are happy to outline the process to you with no obligation. Thanks to all at Mortgage 1st who have helped with remortgage, insurance and protection.
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I wud recommend mortgage 1st to any one. I hadn't got a clue how to sort my mortgage but one phone call n it's now all sorted. Jade and Lewis kept me informed all the way through the process so wud like to say a big thank u to both of them
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Helpful throughout the process tailored their service to my needs and were always available should I need. Excellent
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We were confused on what mortgage rates would be for us “The first time buyers”, luckily Laurel Ellis helped us answer almost all of our queries no matter how silly they were. She helped us secure a good mortgage rate considering the market’s circumstances!!
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We have just had a buy to let mortgage offer, brokered by Daniel Sykes from Mortgage 1st. Daniel has helped us with each step and has kept us informed. Katie Murphy processed the paperwork and again did a first class job. I would highly recommend using Mortgage 1st.
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I have been working with the Mortgage1st company since 2021. During that time, I was extremely pleased as they managed to find the best deal for us, which we couldn't find anywhere else. We had only a 10% deposit and hadn't obtained our citizenship yet, so we were feeling somewhat hopeless. However, Elliot diligently worked on our case and successfully secured a mortgage for us, allowing us to purchase our dream house. This year (2023), we have once again chosen to remortgage with them. Their responsiveness to our inquiries is commendable. They are remarkably helpful, kind, and friendly. Despite my limited understanding of financial decisions, they guided us in the best possible way. I sincerely express my gratitude to them. For anyone who is considering this company, I wholeheartedly recommend working with them. They are not only trustworthy but also exceptionally professional in their work.
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Extremely helpful people , I’ve dealt with mortgage first several times in the past and I’ll definitely use them again in the future. Daniel and Paige are really good professional people. Thank you for all your help
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We used Joseph Alvey as our broker and we couldn't have been happier! As first time buyers we were pretty clueless and anxious but Joseph walked us through the steps, provided us with lots of information and options and took the time to explain things we didn't understand. He always responded within 24 hours and we had our DIP come through within 3 weeks and mortgage offer within 6 weeks. We couldn't have asked for anything else from him and don't have any feedback on anything he could have done better, because he was brilliant!!
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Mortgage First It was very precise in helping me to get the Mortgage in the first place, then also assisting me for the re-mortgage after 2 Years fixed deal. Thanks to Mortgage First for you support.
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Emma and Katie at Mortgage 1st were outstanding in securing myself and my partners mortgage. Starting with Emma, who is extremely knowledge and kept myself and my partner updated throughout the application process. Finishing with Katie, who couldn’t do more to assist with the mortgage application. Collectively we couldn’t have asked for a better team. I would highly recommend Mortgage 1st, specifically Emma and Katie. Huge thanks!
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Elliot & Katie were absolutely fantastic in making the process seamless from start to finish. They were incredibly patient, informative and professional at all times. The made the entire process stress free and I would have no hesitation in recommending them to family and friends. Thank you both so much.
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Great customer service from mortgage1st staff. Whole process started mid June mortgage approved by 22 aug. Still awaiting completion date but Thank you very much for all your help Amelia Kidd, Keeley Craig and Becky. Extra thank you to Amelia for answering all my endless questions.” And advice.
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Customer service is top notch. In constant contact with updates and information. Very very helpful. Thank you to Chris Dunn in particular who helped and supported at every step
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Edward and Keeley were very productive throughout the process. Keeping me informed every step of the way. Would recommend to anyone. Once again thanks for your time and effort.
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Mortgage 1st is rated 5.0 based on 1,107 reviews