Mortgage 1st Reviews

Name: Mortgage 1st
Address: 2 Napier Court, Gander Lane, Barlborough, Chesterfield
Rating: 4.97

5.0 Rating 1,096 Reviews

99 %

of reviewers recommend Mortgage 1st

Company Reviews

Metrics

Info

5.0

Based on 1,096 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Mortgage 1st:

Mortgage & Protection Advisers covering the whole of the UK.

Offering a modern approach to mortgage advice, in that we can deal with the entire process from start to finish via phone and email, there is no need for long intrusive face-to-face sales appointments with us. Within minutes of your enquiry, you will be allocated an adviser who will search the market to find the most suitable mortgage based on your individual circumstances. Mortgage quotes and even a decision in principle can be emailed within a matter of minutes and your mortgage application can be submitted the same day!

Visit Website

Phone:

03300 552 240

Email:

lisa@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane, Barlborough
Chesterfield
S43 4PZ

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Mortgage 1st 5 star review on 21st February 2023

Lucy Bullivant

Mortgage 1st 5 star review on 16th November 2022

Jason And Suzanne Dann

Mortgage 1st 5 star review on 12th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we made the call to Mortgage 1st and spoke to Mark, he reassured us that we were in good hands. We felt that all questions we had was answered. Once we agreed to a product that suited our needs Mark passed our case to Anne, and again we were kept up to date until till we received an email that our mortgage application was excepted. We never felt rushed in to doing anything we felt didn't suit us, and would happily recommend picking up the phone or emailing Mortgage 1st for support and advice on a product that would suit your needs. We are now looking to seek advice on life insurance and house insurance. Once again we would like to thank you both for all your help and advice.”

Helpful Report

“I am a first time buyer and I didn’t really have much knowledge about the process of buying a house. So I looked for a brokers and found Mortgage 1st and made an enquiry. Writhing 24 hours a woman called Sophie phoned me and gave me the knowledge I need. Sophie supported me throughout the whole process, customer service was amazing. I am a very busy person and Sophie was so flexible of when I needed to speak to her. Everything got dealt with so quickly and efficiently to the best standard. The price of the service is definitely worth it!”

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“Excellent service from Mortgate 1st. Would recommend them.”

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“Highly recommend! Easy and efficient, with good communication throughout. Thanks to George, Izzy and Sarah for all their help”

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“Excellent efficient service provided by Lauren and her back up team, every step of the way.”

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“Greg did a great job finding a mortgage that met our needs and a better rate than we were expecting. We will definitely be using Mortgage 1st and Greg's services again for this.”

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“I have used Oliver Page for numerous mortgage transfers now, both for residential and BTL properties and he consistently goes above and beyond to find us the best deals and is prompt and courteous throughout keeping us well updated. He and Ashleigh L have completed our recent BTL remortgage and we are very grateful.”

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“Absolutely brilliant service from Ayesha and Preet. Both were extremely efficient. My husband and myself can't thank them enough for all they have done for us to get us our mortgage!”

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“Jade was extremely patient and understood my complicated situation really well. Managed to give me a couple of good options and the transaction went through smoothly.”

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“A fantastic service! Always available to provide support. Excellent communication through clear and concise email exchange. In addition, excellent phone comms style also. I trust the advice I was given and would happily recommend to others”

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“They always do an excellent job supporting us through the process - keeping us informed, finding good deals, and answering all queries.”

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“Lucy did a great job finding a mortgage that met our needs and a better rate than we were expecting. She also clearly explained what our future mortgage budget would be for when we plan to move house in the near future, so we will definitely be using Mortgage 1st and Lucy's services again for this.”

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“Fantastic fabulous service”

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“I recommend Mortgage 1st. Emma and Anna were very helpful. Emma was so kind and approachable and always tried to explain all the steps of the process. Emma is the best, I do recommend you to work with Emma :)”

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“Lauren helped us every step of the way, Very easy to deal with and very happy with all the services”

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“Shaun and Preet have been fantastic throughout my remortgage process. They have worked hard to get me the best deal and have really made the process less stressful.”

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“Mortgage 1st have been an excellent broker for me which is why I have used them three times and recommended them to friends, family and colleagues. They are attentive, responsive and clear in their requests and instructions. On this occasion Preet and Mark. I was reassured by their thoroughness as well as the speed with which they acted”

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“Sophie and Keeley were really helpful despite there being problems getting documentation and changing properties at the last minute. They were both very good answering emails immediately and keeping us informed at every step”

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“As a first time buyer, with a very normal job, I was left with no choice but to opt for a more complicated mortgage solution. Luckily for me after a few google searches and throw away emails Laurel got in contact via a very friendly first call. We spoke through my situation and possible solutions before I even had any radar of the property I would be looking at. She was so encouraging and knowledgeable, but most importantly a real person who took my case as it was with both empathy and common sense, something I found normal highstreets banks failed to do making it impossible for me to even consider buying a property. After a lengthy search for properties spanning many months, Laurel never left contact, but also never made me feel pressured or rushed. She was a delight to converse with and a friendly voice in a rather daunting mission as a first time buyer. After finally finding a property I was ready to make an offer on, Laurel was both congratulative and efficient with the process and the following minefield of hoops that must be jumped through when getting a mortgage, even taking time on her days off to deal with my complete 'beginner' understandings and questions. Laurel has been nothing but professional and approachable. I can confidently say that she went above and beyond to help me and I will be grateful for that everyday I live in my new home as without her diligence and ability to put up with my slow replies / lack of knowledge, I wouldn't be moving into it. I would like to stress my review here is entirely focused on the work of Laurel and if you do reach out to Mortgage 1st, she should be the person you ask to help you! (I'm sure they're all overly but she is the one who dealt with my request). Thank you Laurel! And if you do speak to her and want to reach out to myself for additional confidence, please feel free to ask her for my details as I will be more than happy to tell you over the phone about the process and how fantastic she was.”

Helpful Report

“Would highly recommend Chris and Preet at Mortgage 1st. They were very professional, efficient, and kept me updated throughout the process. I will definitely use them again in the future. Thanks again.”

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Mortgage 1st is rated 5.0 based on 1,096 reviews