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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,610 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,610 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Cannot recommend Caroline enough! She has been the absolute best throughout the whole entire process for us. Buying your first home can be so daunting but Caroline made this so much easier, no question was a silly question and the process has been as smooth as can be. You can tell how much she loves her job, and she really does go above and beyond! Thank you so much ☺️
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Posted 4 months ago
Edward and Paige at Mortgage 1st have been absolutely incredible. As a first-time buyer, they supported me from start to finish with clear, manageable instructions. I went from having no idea how to apply for a mortgage, to securing an ideal mortgage offer within 1.5 months. Edward was extremely thorough, understanding the complexities of my situation and exploring every option to get me the best deal. Both Paige and Edward replied extremely quickly to any queries and couldn’t have worked harder. I would absolutely recommend them to everybody.
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Posted 4 months ago
Very responsive and did everything what is expected of them in a timely manner. A special thanks to Oliver and his team for their hard work!
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Posted 4 months ago
We have used Danny twice now for our mortgage needs and I have recommended him to family and friends! He is always so patient, kind and helpful and always explains everything so thoroughly! Beverley has also been so helpful and has kept the process so smooth and easy for us both! :) Thank you for all you’re help and I can’t recommend you both enough :))
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Posted 4 months ago
I have used Mortgage 1st for several BTL re-mortgages and also recently for the re-mortgage of my residential property. Lauren Miller and Sharlene Risden were excellent at answering queries and generally keeping me up to date. I would highly recommend Mortgage 1st.
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Posted 4 months ago
Daniel and Paige are really helpful and prompt in replying and dealing with any matter raised. My case was a hard one and I nearly gave up, but Daniel did make a lot of effort to help me get to the end. Sincerely thank you for your help.
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Posted 4 months ago
Good communication with no issues, staff friendly and happy to help (Sophie and Paige in particular)
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Posted 4 months ago
Me and my partner have just purchased our first home. Sophie and Paige have made the process very easy and speedy! I would definitely recommend!
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Posted 4 months ago
We've used Andrew Hunt at Mortgage 1st for a recent remortgage application. Andrew was extremely helpful, and made the whole process very easy for us to navigate. He is very accessible and always kept in touch to answer any queries we had or to keep us updated. I would 100% recommend his service.
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Posted 4 months ago
Mortgage 1 are a very professional, Knowledgeable,Friendly and very helpful company very smooth and stress free process. Special mentions for Danny and Keeley who were amazing a credit to the company. Would definitely recommend anyone to use this company
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Posted 4 months ago
We've received excellent service from Hayley, Sharlene and Amy. They have been efficient, organised and have answered any queries and questions we have had. We will definitely be using Mortgage 1st and Peak Mortgages again.
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Posted 4 months ago
My partner and I are first time buyers, this is a very big change for both of us and we was very anxious about the whole process - we really can’t fault Nikki, she talked us through the whole process step by step without over complicating it and reassured us that we was doing the right thing and that it’s nothing to worry about - Keeley was also a great help to us, helping us receive our mortgage offer and being super helpful and quick with her responses! We really recommend Nikki & Keeley at mortgage 1sg
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Posted 4 months ago
Amazing service provided by Andy Hunt, he is very approachable, friendly and knowledgeable. Should highly recommend using his services and have done to colleagues already!
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Posted 4 months ago
I had an amazing experience with Mortgage 1st Advisors, thanks to Sharlene Risden and Wesley Brammer. They did a brilliant job in helping me secure a mortgage for my home. From start to finish, they guided me through the entire process with professionalism, expertise, and patience. They made everything smooth and always ready to answer my questions and offer support. I highly recommend Mortgage 1st to anyone looking for a reliable and efficient mortgage service. Thank you, Sharlene and Wesley, for your outstanding help. I couldn’t have done it without you!
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Posted 5 months ago
Lucy and Keeley were both really good, definitely recommend them and wish to work with them in the future.
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Posted 5 months ago
Had both Craig and Paige help us with our mortgage application, both very helpful and approachable people. Craig verified our identities for our solicitors which goes beyond his responsibilities and was very helpful. Paige has been very prompt in sending over all documents to our solicitors. Thanks both for all your help!
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Posted 5 months ago
The help and support I received from Keeley and Elliot were exceptional
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Posted 5 months ago
We have worked closely with Keeley since 2017 when we first came across her during a remortgage. Since then, we’ve used her services multiple times, and she continues to prove that her skills and determination are head and shoulders above anyone else in the industry. When others give up, Keeley keeps going, always striving for the best possible outcome. Our most recent borrowing was a particularly complex case—one that, in reality, seemed almost impossible. Yet, Keeley found solutions that others wouldn't invest their time in. She has an incredible ability to navigate challenges and deliver results, all while making the process hassle-free for us. We completely trust her expertise on both a professional and personal level. The entire team at Mortgage 1st is outstanding, and Amy has been an absolute professional throughout. A huge thank you to you all! Steve Rolt
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Posted 5 months ago
Gregg and Sharlene have been most helpful. Gregg especially is always on the end of the phone and explains the whole process in a concise and easy to understand way. Thank you! Highly recommend.
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Posted 5 months ago
Keeley at Mortgage 1st is absolutely amazing! She has gone above & beyond for us and we’d never use anyone else. She is extremely efficient & has worked really hard on finding the best product for us. Amy also helped with a second part of our mortgage. She was prompt & so helpful. Thank you both so much. We’d highly recommend this outstanding service.
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Posted 5 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,610 reviews