Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.73

4.7 Rating 919 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 919 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

Write Your review

Tell us how Modern Living made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Modern Living 5 star review on 13th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to order on the phone. Their prices are very competitive and the goods were delivered within a few days.”

Helpful Report

Posted 1 year ago

“First class service. After my electrician found he needed an additional part for a cooker hood your staff quickly located it, despatched it the same day and I received the part the following day. Couldn't be better!”

Helpful Report

Posted 1 year ago

“I bought a shower tray and waste which needed to be delivered at short notice. Very helpful customer service, I was reassured to be able to speak to someone over the phone and she was very helpful. Happy with the price and the products received. I would order from Modern Living again.”

Helpful Report

Posted 1 year ago

“AMAZING customer service when I rang with a query about my ordered item, very knowledgeable. Delivered right on time, well packaged and I’m thrilled with my new sink.”

Helpful Report

Posted 1 year ago

“Ordered a Range cooker on the website , this was easy to follow and the service was great , I will definitely use them again”

Helpful Report

Posted 1 year ago

“Ordered z vsth St short notice leading up to bank holiday. Sales person was really helpful and arranged for a Friday delivery. Price was extremely competitive with free delivery. Delivery was as arranged driver was courteous and dropped the bath where I asked. Great customer service Highly recommended.”

Helpful Report

Posted 1 year ago

“Modern Living supplied me with the bath I was having trouble getting. My builders had already removed my old bath. The first supplier I had ordered from let me down at the very last minute and told me the bath had been discontinued. When I spoke to the manufacturer, this was not true, it was a new product. So, I went to Modern Living who ordered the bath for me with no problem and excellent customer service, (Amreen). The price was very good, cheaper than the first supplier. The bath arrived yesterday under the estimated lead time, and I am very very happy. Thank you.”

Helpful Report

Posted 1 year ago

“Buying a bath shouldn’t realy be a pleasant experience but the lady from Dudley who dealt with me was a real joy ..a lovely character..with a great sense of humour …money can’t buy excellent service it just comes naturally. My only criticism is that delivery is a door step delivery as a 61 year old this could be a problem for me … customers could be given the option of support to get items inside for an additional charge …. I’m going to offer the delivery driver £10ams see if he can help”

Helpful Report

Posted 1 year ago

“Ordered Saturday delivered Tuesday. Product looks excellent at a good price, will see when installed. Did try to contact customer service on Saturday to discuss my order but no one answered and they are open 10-4, so not sure why that was. Overall, despite the call the experience has been very good.”

Helpful Report

Posted 1 year ago

“Delivery company didn’t take care , I won’t know how many are damaged till I lay the floor.”

Helpful Report

Posted 1 year ago

Hi Mr Cave- Browne-Cave, Sorry to hear that. We'll be able to sort it no problem though, just let me know once you've had a look.

Posted 1 year ago

“Good delivery time. Easy to fit”

Helpful Report

Posted 1 year ago

“Arrived on time in excellent packaging”

Helpful Report

Posted 1 year ago

“First class service. First class price.”

Helpful Report

Posted 1 year ago

“Excellent service happy with customer service and fast delivery time”

Helpful Report

Posted 1 year ago

“Found the oven I wanted on there web page, it was on offer and was £70 cheaper than anywhere else, ordered Saturday and fitted but Wednesday. Brilliant service and will be using again”

Helpful Report

Posted 1 year ago

“Craig was very helpful and efficient very happy with the service”

Helpful Report

Posted 1 year ago

“Received a phone call day after order, and good arrived in 3 days”

Helpful Report

Posted 1 year ago

“Items received damaged. Delay managing their courier and identifying the problem, resulting in a further delay to us. Not satisfactory.”

Helpful Report

Posted 1 year ago

“Absolutely amazing company to deal with. Call them up and asked if they could sell me an Item that was part of a package. They created a new listing on their website and sent me a payment link, Unbelievably excellent customer service. And the toilet we ordered arrived exactly when They said it would, in perfect condition . Would definitely use again, Many thanks”

Helpful Report

Posted 1 year ago

“Really helpful telephone support”

Helpful Report

Posted 1 year ago

Modern Living is rated 4.7 based on 919 reviews