Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.70

4.7 Rating 1,123 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,123 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the belfast sink that I ordered, but was a little worried when over a week had passed and I had not had any indication of delivery. A quick e-mail to the company which was replied to in a matter of hours and my sink was delivered the next day, so overall very happy.”

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Posted 2 weeks ago

“We have not had the splashback that we purchased fitted yet - that will not be until next week - but it arrived well-packed and the delivery lady was very nice and efficient. If we had had time to unpack and fit the splashback then I am sure I would have given it 5 stars. My thanks to Furqan at Modern Living for his assistance when I ordered - it is much appreciated.”

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Posted 1 month ago

Thank you for your kind review, we really appreciate the feedback and we are very happy to hear you are satisfied with the product and service! We will ensure the feedback is passed on to Furqan Modern Living

Posted 1 month ago

“All good. Customer service very good Thank you”

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Posted 1 month ago

Thank you for your kind review, we really appreciate the feedback and we are very happy to hear you are satisfied with the product and service! Modern Living

Posted 1 month ago

“The item I ordered was out of stock. They gave mea later delivery date which was fine. then it actually came into stock withing a week. Delivery was arranged and the delivery took place within the time slot. All good. The pallet set up was a bit frail and there was a large screw hanging loose, which could have damaged the bath, but all seems okay. Otherwise the service was very good.”

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Posted 1 month ago

Thank you for your kind review, we really appreciate the feedback and we are very happy to hear you are satisfied with the product and service! We will ensure your feedback is passed on to the relevant departments as this helps us improve the service. Modern Living

Posted 1 month ago

“Every box was damaged in transit. Two planks were damaged. Delivery driver did not ring doorbell and was walking off back to his truck when I noticed him.”

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Posted 2 months ago

Thank you for your review, we are sorry to hear of an issue whilst the product was in transportation, i can see that the 2 replacement planks have reached you, Any feedback received will be passed on to the relevant department, Thanks again for your feedback!

Posted 1 month ago

“Great service only reason I did give 5 stars because we arranged delivery and they forgot to put my item on the van so they delivered it the next day.”

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Posted 6 months ago

“Only a small moan to be honest, ordered black shower tray on Wednesday evening paid for next day delivery (expected Friday )fine. Had phone call Friday afternoon saying the tray was not coming because it had been smashed, I asked if it would come Saturday, was told it would most probably be Monday but would try find out ? To my surprise it was delivered before 8 on Saturday morning but with no notification 🙃”

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Posted 10 months ago

“Very impressed with the speed of delivery. From ordering at the weekend, received my floor tiles On the Tuesday. The boxes were well packaged, with extra padding in the edges of the boxes. On inspection however, there was slight damage to the lip underneath on a couple of the edges in one of the 3 boxes, but as this was underneath, it will not be noticeable when fitted.”

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Posted 10 months ago

“The purchasing side was good but getting a reliable delivery date was hard going”

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Posted 10 months ago

“Shower was delivered promptly. It's not fitted yet!”

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Posted 10 months ago

“Good product. Delivery a little slow but very nice delivery driver”

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Posted 11 months ago

“Very simple to order and super quick delivery. We did try to call to ask a question and we also tried the chat but no one came back to us! Luckily we took the risk and ordered and it worked out!”

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Posted 1 year ago

“Overall service very good but they were offering something for sale that they were unable to source which was slightly annoying”

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Posted 1 year ago

“Ordered and unit arrived 2days later in a well pacakaged box. We had it fitted by local trades (Electrian and Joiner) as this is definitely NOT a DIY jobbie. I kust admit the "suction" on the extractor fan is not as great as i thought it would be as it will not hold a sheet of kitchen towel on the unit when on setting 3 ???”

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Posted 1 year ago

“Good quality item supplied”

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Posted 1 year ago

“Quick delivery and well packed but quality of sink not as good as I have previously had.”

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Posted 1 year ago

We appreciate your review. It's good to know the delivery was fast and the item was well-packed. We apologize that the sink's quality was not up to par. Please reach out to our support team, and we'll be happy to address your concerns.

Posted 1 year ago

“Quick delivery.Driver ameniable,as I wanted to check product.Free delivery,which is rare.Thankyou”

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Posted 1 year ago

Thanks for the feedback! We’re glad the delivery was quick and the driver was helpful. It’s great to hear you appreciated the free delivery. Thank you for your kind words!

Posted 1 year ago

“Very efficient and easy to place order”

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Posted 1 year ago

“Good but arrived a day late.”

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Posted 1 year ago

“Great product and fast delivery :) Only issue was comms, no update on when it was being delivered... but otherwise all good”

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Posted 1 year ago

Modern Living is rated 4.7 based on 1,123 reviews