Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.71

4.7 Rating 1,300 Reviews

93 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 14th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer support is the worst I have seen so far. I claimed warranty for a product, 2 months later, still no reply from their side. Last week I had to send them screenshots of previous email chain, meaning that they had no interest in solving my product situation. Horrible, horrible, horrible.”

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Posted 1 month ago

“Excellent delivery by both personnel who delivered the item with care”

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Posted 1 month ago

“Large range of products at a reasonable price. Delivery is prompt and on schedule and there is good communication from when the order is placed until items are delivered.”

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Posted 2 months ago

“Good communication. product came on time and price was great. Will buy any appliances with them again. 100% recommended.”

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Posted 2 months ago

“Service brilliant,”

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Posted 2 months ago

“Cant fault them. We found our perfect bath with them, Cheaper than most other places online. The online purchase was quick, easy and stress free as was the delivery process. Thank you very much”

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Posted 2 months ago

“What a beautiful bathroom mirror I had received excellent service from these guys and delivery”

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Posted 2 months ago

“Staff were incredibly helpful. Managed to despatch my new radiator for next day delivery despite last minute payment problems. It arrived on time on the last day my fitters were at the house. Looks great. Will happily order from them again.”

Modern Living 5 star review on 18th July 2026

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Posted 2 months ago

“Very happy with appliance, service and delivery.”

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Posted 2 months ago

“Really good product selection on the website. Ordering was easy and the delivery aspects were clearly defined. The items were delivered quickly and well packaged. Highly recommended.”

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Posted 2 months ago

“Arrived on time and all is good”

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Posted 2 months ago

“Recommend”

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Posted 2 months ago

“Bought a towel radiator, very happy with the quality. A discount for the matching valves was included; as was free next day courier delivery. Was kept up-to-date with the delivery times throughout. Very happy with the service, can't fault it.”

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Posted 2 months ago

“Very fast service, dispatch and delivery. Would use again.”

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Posted 2 months ago

“the best service I have, very helpful and fast delivery, I recommend”

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Posted 3 months ago

“Very competitive prices and a great service from start to finish. Highly recommended.”

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Posted 3 months ago

“Modern Living has a good range of products. The online ordering process was easy. Delivery was swift and the items were received in good condition. So an all round good experience.”

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Posted 3 months ago

“Very helpful when I phoned delivery fast”

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Posted 3 months ago

“First time ordering from this company and highly recommend I was unsure of how many boxes of flooring I would need the gentleman on the phone (Michael I think he was called ) was really helpful also I didn’t need order for 6 weeks which was not a problem I phoned to say I was ready for delivery and was with me in two very fast and friendly experience”

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Posted 3 months ago

“Unfortunately I cannot rate my experience with them as Acceptable. Simply because of 2 reasons: 1. On 18th of May I sent them an email claiming warranty for a product. Not even today I got an update for that. 2. When I ordered a shower profile pack I received the package and product in pieces, everything falling apart. There has been several mistakes in the process of getting this rectified and having sent a replacement for which I also sent them CCTV footage of the delivery. I had to chase them every day for the replacement, at some point they thought that has been sent, however it wasn't etc. For me, this is a no go and I will submit today a credit card claim with all the email evidences. Attached photos with the package falling apart getting delivered.”

Helpful Report

Posted 3 months ago

Modern Living is rated 4.7 based on 1,300 reviews