Moda in Pelle Reviews

4.7 Rating 32,118 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 32,118 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 31st December 2025

Sarah Wilson

Moda in Pelle 5 star review on 29th December 2025

Marie Nightingale

Moda in Pelle 5 star review on 21st December 2025

Fiona Lawrence

LESLEY ELLIS

Moda in Pelle 5 star review on 18th December 2025

Etain Case

1446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boots I ordered were very nice but too small so I had to return them for a refund. Unfortunately it has been 10 days now since they were delivered back to you but to date I haven’t received a refund. I emailed your customer service team who acknowledged my query 3 days ago but still haven’t received any confirmation of when I will receive my refund. Whilst I appreciate it is a very busy time of year I think this service is pretty poor.”

Helpful Report

Posted 1 week ago

“Love the products. Just bought the comfiest boots and leather too! Must remember to always size up but quality products.”

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Posted 1 week ago

“I recently ordered some boots and paid for next day delievery.I never receieved the boots but was informed by the courier EVRI that they were at my local delivery depot on 8th Dec. I raised a chat bot enquiry when they were never delivered. EVRI do not provide a reliable service , they lie about attempted delivery, deliver to the wrong address or simply misplace parcels.They do not update the status of your parcel and it is not possible to speak to or contact a real person to raise concerns. Moda should use a more reliable courier service or Royal Mail to avoid such dissapointment and frustration for their loyal customers.”

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Posted 1 week ago

“I returned the boots still waiting on my refund”

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Posted 1 week ago

“excellent service!! gr8 shoes”

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Posted 1 week ago

“Have bought some Christmas gifts for friends, great quality, sensible prices and fast delivery. Highly recommended.”

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Posted 1 week ago

“Great products and excellent service. Thank you so much”

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Posted 1 week ago

“Boots exactly as pictured on site. Fast delivery.”

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Posted 1 week ago

“I have bought these lace up boots in five different colours and am considering another shade. Fabulous with skirts and trousers and super comfortable.”

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Posted 1 week ago

“My white leather knot sandals are beautiful! So comfy, elegant and feminine, I love to wear them, with very soft leather against your toes they never rub or pinch. Gorgeous darling!”

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Posted 1 week ago

“I purchased two pair of boots in the sales. They arrived in 24 hours and were perfect. What a great service.”

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Posted 1 week ago

“Excellent service and lovely boots”

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Posted 1 week ago

“Fabulous footwear and bags… my most recent was a pewter coloured handbag which was ideal for my needs. Big enough to hold the essentials but not too cumbersome. Fabulous customer service too ⭐️”

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Posted 1 week ago

“Ordering was simple and delivery was quick. The shoes are comfortable and I've had compliments from friends.”

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Posted 1 week ago

“I have been looking for blue trainers for ages and here they are Most comfortable and just what I imagined The whole process of ordering them on line is so easy and the arrival so quick. I have a local branch in Amersham which if I decided there was something that wasn’t right like the fit I could take them back to Amersham and they would issue a credit. Luckily I didn’t have to go down that route All in all I win win situation Lynda Herity”

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Posted 1 week ago

“I absolutely loves my scarf it complements my coat beautifully 😊”

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Posted 1 week ago

“These are the 3rd pair of shoes I have purchased from moda in paella, my partner has 2 other pairs that were gifts from friends. She loves them, and is getting amazing comments whenever she wears them! She finds them so comfortable.”

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Posted 1 week ago

“Very fast delivery and customer service when I had to send something back.”

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Posted 1 week ago

“I've purchssed numerous boots from Moda and Ive never been disappointed nor had to return an item, the comfort and fit are always perfect, the styles and option if colours are the best, delivery is quick and the quality is really good. It's the best shop out there for great boots, highly recommended thank you Moda In Pelle”

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Posted 1 week ago

“Very fast delivery. Lovely hat, nice quality.”

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Posted 1 week ago

Moda in Pelle is rated 4.7 based on 32,118 reviews