Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 33,071 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 33,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 1st July 2026

1457

Anonymous

Anonymous // 01/01/2019

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“Shoes and sandals true to size and are extremely comfortable to wear. It’s always my go to when I need footwear.”

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Posted 1 year ago

“The sandals i bought in the sale were exceptional value. They are comfortable and elegant, well made and lovely leather, even at full price they are good value. Fabulous footwear”

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Posted 1 year ago

“Very helpful staff and my shoes, as always, good quality and fit.”

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Posted 1 year ago

“I have nothing but praise regarding your customer service team. Emma the customer service manager went to great lengths to locate the shoes I needed to exchange. She sourced the replacements from a Mode in Pelle outlet when they were out of stock online. Thank you.”

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Posted 1 year ago

“Never disappoints! Another lovely pair of shoes - this time trainers, at an amazing price. Keep them coming ... Jane P.”

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Posted 1 year ago

“I returned the sandals that I ordered ( they weren’t the problem) I have waited 5 weeks for a refund & messaged customer services 3 times and no response from any message. The after care is absolutely terrible. Based on this I would never order online again.”

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Posted 1 year ago

“I have bought many boots from your company and found them excellent value and quality. I will only buy boots from your company.”

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Posted 1 year ago

“I have purchased shoes from Moda in Pelle for many many years. The quality of the shoes are exceptional. Always very high quality never loose their shape and very trendy designs and styles.”

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Posted 1 year ago

“Excellent product and fast delivery service”

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Posted 1 year ago

“Returned the shoes back to Meadowhall Store - 3 Weeks ago. Still no refund. Returned to store told nothing they can do, emailed and return email stated 3 working days for a response, it’s been 4! Telephoned and it’s just a prerecorded message.”

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Posted 1 year ago

“I have lots of Moda in Pelle shoes. They are really stylish.”

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Posted 1 year ago

“The shoes are very comfortable, fit to size and always good value for money. I like the brand because the shoes style is fun but you can find also classic fits, plenty ifchoice, the colours are vibrant and the quality is very good. I get many compliments.”

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Posted 1 year ago

“Amazing I love the trainers, they are so comfortable and stylish and so many colours to choose from. I've now got 5 pairs and they are my favourite brand with out a doubt.”

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Posted 1 year ago

“The shoes are great quality but unfortunately my shoes didn't fit and I needed to return them. I drove all the way from Portsmouth to return them in the Guildford store only to find it is purely a drop off point and was not able to get an immediate refund. My shoes were sent back from the store. I was promised a refund within 10 working days. This did not arrive. I then followed it up by phone and was told my refund would be issued on a certain date. It did not arrive. I called again and was told there was a technical issue and that I would have to wait an additional unspecified amount of time until it was sorted. Please also be aware refund are not free postage and it is at yiu own cost. It's such a shame as the shoes are stylish and great quality. I would not buy again because refunds are so slow.”

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Posted 1 year ago

“Boots..bags…sandals..trainers..all excellent quality and comfortable..soft leathers ,well finished detail and gorgeous colours ..favourite brand and given I have awkward feet to fit now my Sole supplier”

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Posted 1 year ago

“I have shopped in moda in pelle for many years now the quality and styles are second to none and I always receive amazing reviews from then . I bought my hot pink and gold sandals for my daughters wedding but they will be coming out for years to come x”

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Posted 1 year ago

“Loved the trainers ...however one was noticeably different to the other. The stitching for the lace part on one of the trainers was about a 1 cm higher than the other so I returned to the leeds store. I was told it would take up to 10 working days for the refund ,when this hadn't been done I contacted customer service who said it would be done the following Monday. To be honest the refund timescale is ridiculous and if I didn't like the shoes so much I don't think I would order from moda again.”

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Posted 1 year ago

“Absolutely love Moda In Pelle, bought several boots and shoes, comfy and classy and always delivered quickly”

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Posted 1 year ago

“I have been a customer of Moda in Pelle for may years and can verify the high quality of their shoes and quick delivery.”

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Posted 1 year ago

“Moda in Pelle is my go to for shoes all year round. They are always well structured,good quality and most importantly: comfortable. Of my last 8 pairs of shoes purchased,7 have come from here,love their speedy delivery and if you do need to return,it's easy and hassle free.”

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Posted 1 year ago

Moda in Pelle is rated 4.7 based on 33,071 reviews