Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,673 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,673 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 24th November 2025

1430

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was good but the refund procedure doesn’t work. They promise a refund within 10 working days it is now 17 days since I returned some sandals and still no refund despite chasing them”

Helpful Report

Posted 2 months ago

“Absolutely shocking service when refunding! DO NOT BUY! Still waiting for a refund for shoes bought over two months ago! Logged case with RESOLVER. DIFFICULT to contact company as no response to emails, chatbot doesn't work and lengthy phone queues! Company state they having issues with refund process system but amazing that they are still able to process sales?! DISGRACEFUL!”

Helpful Report

Posted 2 months ago

“the service i receieved when ordering and delivery was very good, i have no complaints there. However, i returned my order in store on Monday 25th August and have still not received a refund which is very poor. the communication on emails is very slow.”

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Posted 2 months ago

“My purchase of a beautiful hobo bag is the latest in a long line off perfect moda trends. Orders are put through and despatched in record time and returns are easy and hassle free. I wouldn't know how to fault them!”

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Posted 2 months ago

“Shoes: boots always good quality and bit different”

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Posted 2 months ago

“From the ordering of my sandals to a prompt delivery my experience was amazing. I'm so looking forward to wearing my new shoes on holiday they are a perfect match to 2 of my dresses. Keep up the great work 🤗”

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Posted 2 months ago

“Excellent products and service”

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Posted 2 months ago

“Fantastic quality shoes at reasonable prices. I have been a loyal customer of Moda in Pelle for many years and have always been pleased with the quality of the shoes. They stand out from the rest ave represent value for money . Highly recommend”

Helpful Report

Posted 2 months ago

“I ordered 2 pairs of sandals loved the design & would have kept both as the were beautiful however they were narrow fitting and regrettably I've had to return them 😞 however I have got proof of return but as yet have still not received my refund. I would appreciate it being sorted.”

Helpful Report

Posted 2 months ago

“Not impressed. The sandals felt very poor quality - the material was very stiff and uncomfortable. I returned the sandals, I emailed to chase for my refund. I had a reply acknowledging receipt of my return, but I STILL have not been refunded!”

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Posted 2 months ago

“Fantastic service, ordered online and delivered within a couple of days. Product exactly what I’d been searching for, can’t wait to wear them!”

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Posted 2 months ago

“Great product, really comfortable shoes, true to size, highly recommend!”

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Posted 2 months ago

“Moda in Pelle is one of my go to brands. Good quality, reasonably priced, always fit, great styles!”

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Posted 2 months ago

“Fabulous shoes that are exactly what I want. I’ve had so many compliments on them from women my age who want to look stylish and from my younger friends. The slightly platform white sole gets rave reviews. They’re super comfy and waterproof. I’d certainly buy again from Moda in pelle. Delighted with customer service too as arrived promptly.”

Helpful Report

Posted 2 months ago

“Yes I bought shoes from you and they’re lovely, however I ordered two pair of shoes again but not a good fit, so I returned them straight away. You received them 26/9/25 and I confirmed them I wanted a full refund of £80 , it’s now 19 days and No refund… so not a happy customer .. S. Elder. Please could you sort this out for me….”

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Posted 2 months ago

“Lovely shoes, always prompt delivery, good discounts and sales”

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Posted 2 months ago

“Very pretty. I bought these for my daughter, andvthey were just right.”

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Posted 2 months ago

“Love every thing about moda lovely shoes bags and hats quick delivery”

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Posted 2 months ago

“Footwear comfortable and super fashionable. Excellent quality of leather with great choice of styles and colours.On line service reliable and personal service in shop efficient”

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Posted 2 months ago

“Very easy to order online the items arrived quickly and were packaged well the boots are as described very nice colour and fit.”

Helpful Report

Posted 2 months ago

Moda in Pelle is rated 4.7 based on 31,673 reviews