Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,673 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,673 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 24th November 2025

1430

Anonymous

Anonymous // 01/01/2019

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“Love my shoes just what I was looking for. Sizing was true to size and lovely leather”

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Posted 1 month ago

“Great quality and comfort. Love Moda in Pelle products.”

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Posted 1 month ago

“Quick delivery, quality of boot soles wasn’t what I expected and disappointed. A returns refund I taking a while for processing.”

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Posted 1 month ago

“Lovely flat sandals for holiday. Love the colour. All at a good price too.”

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Posted 1 month ago

“I made an order with Moda. To be fair the boots were really lovely but I couldn’t justify the spend as had something already that was very similar. That purchase was on the 9/9/25 returned to them that same week but return not processed. I still have not received a refund … this I think is pretty poor in todays financial climate and needs prompt addressing … if it takes this long now what will it be like during the festive period”

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Posted 1 month ago

“Boots were oversized and I had to send them back, it’s been 2 weeks now and no refund.”

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Posted 1 month ago

“It is with much regret that I must write this very disappointing review about customer service. Your customer service is pathetic. I returned my order to Moda in Pelle on 18th September and it was delivered to the Moda in Pella on 19th September. I unfortunately have not received any refund. I have written twice to customer service and have not received as much as a response. Just a general generated email which say that your very busy and you would be in touch in 3 working days. I’m still waiting for your response”

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Posted 1 month ago

“Always deliver quickly and usually free. Size 37 always fit regardless of style. Great offers in the sale”

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Posted 1 month ago

“Definitely my favorite trainer’s!! So comfortable, Great quality, all at good price x”

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Posted 1 month ago

“Discovered Moda In Pelle a year ago. Have made numerous purchases. Delighted with all of them. Orders dealt with promptly.”

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Posted 1 month ago

“Lovely shoes. Great choice of all types of footwear. Ordering very simple . Delivery very quick.”

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Posted 1 month ago

“Very pleased with my lovely Silver shoes from Moda in Pelle. Ordered more than one for choice and the extra pair took a while to refund, but overall pleased with the service”

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Posted 1 month ago

“Haven't received order after a month....the courier you use have lost it.. .you are aware of this but are not contacting me, even after numerous emails. You are not accessible by phone so have not been refunded.....would not recommend purchasing from moda...”

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Posted 1 month ago

“Great experience from ordering to receiving.”

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Posted 1 month ago

“Excellent quality shoes and boots Good fit and very comfortable to wear . Really good reductions in the sales,never disappointing .”

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Posted 1 month ago

“Purchasing the majority of my footwear from Moda... my only issue is no half sizes! I have to buy a 6 and get a heel insert as the 5 can be small. Otherwise love love love ❤️”

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Posted 1 month ago

“So comfortable, lovely colour. Quick delivery”

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Posted 1 month ago

“Top quality footwear, easy and quick delivery”

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Posted 1 month ago

“One of my favourite places to find shoes of any style, great quality, comfort and sizing.”

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Posted 1 month ago

“Always fantastic quality and style and amazingly quick delivery”

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Posted 1 month ago

Moda in Pelle is rated 4.7 based on 31,673 reviews