Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,673 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,673 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 24th November 2025

1430

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes arrived within time stated. Beautifully wrapped and the shoes are like slippers. Now have 2 pairs of boots, 2 pairs of trainers and 7 pairs of shoes and sandles. So moda must be doing something right.”

Helpful Report

Posted 1 month ago

“Website easy to use but can’t give full marks as still awaiting on a return payment for an item that was received back by moda in pelle on 8/9/25 I’ve been told there is an issue with technical system so I have to wait until that is resolved before I get refund yet they don’t have a problem taking my money for an order ?”

Helpful Report

Posted 1 month ago

“Love my platform trainers , look fabulous!”

Helpful Report

Posted 1 month ago

“Perfect boots. I was worried they might be too small but they are perfect. The leather is so soft and the boots so comfortable. I did not think they made the perfect boots anymore but obviously Moda in pelle do. Cannot praise them enough.”

Helpful Report

Posted 1 month ago

“Great service, quick delivery and loved the trainers! I will be returning for more”

Helpful Report

Posted 1 month ago

“I returned my order unworn and it was received by you on 17th September. I have not received a refund. I have tried contacting you across your chat on your website, phone, email and social media several times with no response.”

Helpful Report

Posted 1 month ago

“I recently purchased some sandals which was very easy to buy online. They were delivered promptly . I'm delighted with the quality and fit. Thank you”

Helpful Report

Posted 1 month ago

“Excellent range of products and sales at competitive pricing. Very comfortable styles and high quality products. I would highly recommend.”

Helpful Report

Posted 1 month ago

“I’ve been a loyal customer for years because the shoes are consistently excellent—great quality, stylish, and incredibly comfortable. This has become my go-to shoe brand. That said, the returns process could really use improvement. It often takes a long time for returns to be processed, and the packaging makes it unnecessarily difficult. The shoes arrive wrapped so tightly that fitting the boxes back into the return bag is a real struggle. A more practical approach to packaging would make the experience much smoother. One small note on the website: it doesn’t save your basket automatically, so you have to do it manually. Not a huge issue, but it can be inconvenient if I can’t complete my shopping in one go. If these aspects were improved, I’d happily give 5 stars.”

Helpful Report

Posted 1 month ago

“I’ve been a customer of Moda en Pelle for many years. I believe in their shoes for comfort and long lasting wear. There’s also great customer service.”

Helpful Report

Posted 1 month ago

“I love these boots so much I bought 2pairs The leather is truly as soft as gloves Very comfortable fit Excellent quality I highly recommend it 💕”

Moda in Pelle 5 star review on 3rd October 2025

Helpful Report

Posted 1 month ago

“Lovely wedge heel boots. Had a return issue, but great customer services from a guy called Steven B. He was so helpful.”

Helpful Report

Posted 1 month ago

“Gorgeous leather and styling :) My go-to brand in footwear”

Helpful Report

Posted 1 month ago

“Great quality shoes and great offers. Bought beige leather trainers and I love them. I do find difficulty in fit as I'm a 6.5 and shoe sizes are 6 or 7. So I find I have to order 2 pairs to find tge right fit and there is a charge to return as I do not live near a store. This does put me off from ordering as much as I would like.”

Helpful Report

Posted 1 month ago

“Its very bad experience that boots was very bab qvality and to smoll for me am send bag and no body not returnd me money back still now weiting refund am send vack last month. Its horroble expensive vit moda and pele. Not recomended for anione this shop.”

Helpful Report

Posted 1 month ago

“absolutely love my Moda in Pelle trainers , i now have them in three colours and they seem to go with every outfit. They are the most comfiest stylish trainers i have ever owned.”

Helpful Report

Posted 1 month ago

“Absolutely fantastic service.Great variety of shoes to choose from”

Helpful Report

Posted 1 month ago

“My Moda In Pelle shoe collection is always growing! Supremely comfortable and always looking fabulous. The striking styles and vibrant colour palate draw me to shop with you over every other brand. I have so many Moda shoes and boots, all of them are my favourites! Moda is my "go to" shop on line, and where I know I will always get great footwear, great quality and great choice. Love to all at Moda In Pelle. X”

Helpful Report

Posted 1 month ago

“Great store and on line experience”

Helpful Report

Posted 1 month ago

“Great styles and products. Excellent choices. Good cistomer service”

Helpful Report

Posted 1 month ago

Moda in Pelle is rated 4.7 based on 31,673 reviews