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Moda in Pelle Reviews

4.7 Rating 32,656 Reviews
93 %
of reviewers recommend Moda in Pelle
4.7
Based on 32,656 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Moda in Pelle Reviews

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Love my boots they are well made, comfortable,easy to wear and stylish
Helpful Report
Posted 2 weeks ago
Good accurate description, prompt delivery, great product, I would recomend. I will purchase again !!
Helpful Report
Posted 2 weeks ago
I neer received my parcel and I haven't had any response to 3 emails I have sent asking for a refund. All I get is emails to review my purchase, not sure how I can do that when I ahven't received it, very dissapointed
Helpful Report
Posted 2 weeks ago
I had a small issue with the quality of one of my purchases but moda pelle's customer services was great. Very responsive, customer focused, well done guys. Would consider buying from you in the future
Helpful Report
Posted 2 weeks ago
The worst customer service I have ever experienced. I received a faulty pair of trainers which I returned after submitting pictures to them. Each time you email them it takes around 5 days for their customer service to get back to you. I eventually received a refund after weeks of mailing them back and forth only to find they had not refunded me in full. I am still out of pocket and owed the initial postage I paid for a pair of faulty trainers. Contacted them again about this and they didn't even read my message properly and just confirmed that a refund had been made. It's been nearly 6 weeks of stress and inconvenience from my initial message to them. The saga goes on. Off to trading standards to resolve the matter as no one seems capable of reading your messages properly.
Helpful Report
Posted 2 weeks ago
Well made footwear with some interesting designs. The comfort factor is good and the sizing is consistent over different colours of the same style - not always true! I have never had a problem with any purchase, I have loved all of them. My only crticism is the lack of half-sizes in shoes. I am a 5.5 and can use a 5 in boots and sandals but not in shoes, 5 is too small and 6 is too big!
Helpful Report
Posted 2 weeks ago
Excellent quality at affordable prices. Genuine sale prices . Prompt delivery. Good communication.
Helpful Report
Posted 2 weeks ago
I've purchased several pairs of boots and trainers. Always quick delivery, excellent quality and great price point. Highly recommend.
Helpful Report
Posted 2 weeks ago
What can I say! I have 3 pairs of trainers, at least 5 pairs of boots, shoes and sandals They are fantastic! I don’t buy any other brand. They always fit and are comfortable. I don’t even look at other brands now Buy Moda in Pelle
Helpful Report
Posted 2 weeks ago
Prompt delivery and fit perfectly
Helpful Report
Posted 2 weeks ago
I have had many purchases from MIP and have been delighted with them all. The website is easy to manoeuvre and is not too complicated to use. Delivery is quick and the returns policy is excellent. Whatever the occasion I can always find something to suit. Thank you, and please don’t change.
Helpful Report
Posted 2 weeks ago
Absolutely love my boots. They are super comfy and look really smart. I wear them with jeans, biker pants and dresses. I always get complements when wearing them, would definitely recommend. Thankyou Moda in Pelle.
Helpful Report
Posted 2 weeks ago
Love Moda In Pelle, especially when sales on. Sizes are accurate and fit well and stylish designs
Helpful Report
Posted 2 weeks ago
Absolutely love my Moda in Pelle boots .Had many pairs over the Years. Extremely comfortable and stylish.Often get asked where they are from
Helpful Report
Posted 2 weeks ago
I have raised multiple orders with Moda in Pelle. The quality of the shoes is reasonable for the price and there are regular discounts. The only downside of ordering on line is that the returns process is very slow as well as the response from customer service. However, delivery is always fast.
Helpful Report
Posted 2 weeks ago
I live the Bezzue boots, they are comfortable but very chic. I have them in 3 colourways!
Helpful Report
Posted 2 weeks ago
I have bought several pairs of boots from Moda in Pelle over the years and have found them so comfortable and stylish. The leather is so soft and there is never any need to 'wear them in'. I will always only buy them although they are also well wearing there is no need to replace them but there are so many lovely colours and styles to choose from!
Helpful Report
Posted 2 weeks ago
Firstly I incorrectly ordered boots with buckle when I wanted without buckle. Completely my error. I phoned customer service who were brilliant. Issued me with a returns label and arranged for the correct boots to be sent. Very pleased with quality of boots.
Helpful Report
Posted 2 weeks ago
Lovely warm boots. Perfect for this cold and wet weather. Ordering process easy and speedy delivery. What more can you ask for.
Helpful Report
Posted 2 weeks ago
The staff at Browns in York were so helpful after I ordered some boots which were not up to standard. They sorted new boots out for me so very pleased with my purchase and their impeccable service!
Helpful Report
Posted 2 weeks ago
Moda in Pelle is rated 4.7 based on 32,656 reviews