Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,646 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered hand rail for giant step, absolutely no problems”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Peter! We are absolutely delighted to hear that you had a smooth, problem-free experience ordering your handrail. Negotiating giant steps can be a real challenge, so we are thrilled that our product is in place to provide the extra safety and stability you need. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service and very happy with the price.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you had an excellent experience with our service and that you are happy with the price. Providing high-quality care and affordable products is exactly what we aim for, so your positive feedback means the world to our entire team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Quality item, just as described. Very fair pricing. Reliable and prompt delivery. Would happily use again thanks.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you are happy with the quality and pricing of your item, and that it arrived promptly and safely. Ensuring everything is exactly as described and delivered with care is so important to us. Knowing that you would happily use us again means the world to our entire team, and we look forward to welcoming you back! Thanks From The Mobility Smart Team

Posted 1 month ago

“Terrible product”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. We are so sorry to hear that you had a terrible experience with our product—this is definitely not the standard we aim for, and we want to make things right. Looking through our records, it looks like you haven't contacted our support team about this issue before. We would love the chance to help resolve this for you. You are absolutely welcome to send the product back for a return or replacement; just send us a quick email at contact@mobilitysmart.co.uk to let us know, and we will send over the return steps and get this sorted out for you right away. Thanks From The Mobility Smart Team

Posted 1 month ago

“Prompt delivery, excellent product at decent price. Will definitely purchase from here again.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Leanne! We are absolutely thrilled to hear that your order arrived promptly and that you are happy with the excellent quality and decent price of your product. Providing affordable, high-quality independent living aids is what we do best, and knowing that we have earned your future custom means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellence is the words that I would use, very helpful very quick delivery, ordered after 2 in the afternoon and it was on my door step the very next day . Keep up the good work”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely thrilled to hear that your order arrived on your doorstep the very next day, especially since it was placed later in the afternoon. Achieving "excellence" in both our customer helpfulness and our delivery speed is exactly what we strive for every day. Your encouraging words mean the world to our team, and we will definitely keep up the good work! Thanks From The Mobility Smart Team

Posted 1 month ago

“fast efficient and correct”

Helpful Report

Posted 1 month ago

Thank you so much for the fantastic review! We are absolutely thrilled to hear that your experience with us was fast, efficient, and correct. Our team works hard to ensure that every order is processed quickly and accurately, so your great feedback means a lot to us all. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“The sales staff were very co-opersatrive and helpful in getting the part I required many thanks everyone.”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that our sales team was so co-operative and helpful in tracking down the exact part you required. Finding the right replacement part can sometimes be a bit of a puzzle, so knowing our staff provided the right support means the world to us. Your kind words will definitely be passed on to everyone here! Thanks From The Mobility Smart Team

Posted 1 month ago

“Really good value for money compared to other suppliers. Delivery was fast and on time. I will definately use them again for other mobility items.”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you found our prices to be such good value for money compared to other suppliers. Providing affordable independent living aids alongside fast, dependable delivery is exactly what we aim for, and knowing that we have earned your future custom means the world to our team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“I have used Mobility Smart on a few occasions. Each time I have found their website easy to use. The variety of products is good so finding what you need is easy. And delivery was no trouble with the products well packaged.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to have your continued support and to hear that you have had such consistent, positive experiences on each occasion you have shopped with us. Ensuring our website is easy to navigate, our product range is varied, and your items arrive safely packaged is exactly what we strive for. Thank you for choosing us time and again! Thanks From The Mobility Smart Team

Posted 1 month ago

“I needed a chair for my small shower. I did quite a lot of searching before I found the one I wanted on Mobility Smart. Well made, easily put together, and height expandable. Also very robust. Swiftly delivered. Highly recommended”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your wonderful and detailed review! We are absolutely delighted that your search led you to us and that your new shower chair is exactly what you were looking for. Finding the perfect fit for a smaller shower can be a challenge, so it is fantastic to hear that the robust quality, easy assembly, and height expandability have met your needs so perfectly. Thank you for the high recommendation and for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Promt service - much appreciated”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely thrilled to hear that you experienced prompt service from us. We always aim to get your daily living aids dispatched and delivered as quickly as possible, so knowing our efforts were appreciated means a lot to the whole team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Efficient ordering, and standard delivery was pretty quick too. Scooter batteries came charged enough to use straight away. So far, so good!”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that your ordering experience was efficient and that your delivery arrived so quickly. We know how important it is to keep your scooter powered up and running, so we love hearing that the batteries arrived ready to use straight away. We are glad everything is going well so far! Thanks From The Mobility Smart Team

Posted 1 month ago

“Product does exactly what is expected. Very good.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, A. Swinson! We are absolutely delighted to hear that your product is working perfectly and doing exactly what you expected it to do. Providing reliable items that our customers can truly depend on is what we are all about, so your positive feedback means a lot to the whole team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Received my purchases promptly and was very happy with them. Will shop with Mobility Smart again.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Heather! We are absolutely delighted to hear that you received your purchases promptly and that you are so happy with them. Knowing that you plan to shop with Mobility Smart again is the best compliment our team could ask for. We look forward to welcoming you back and providing you with the same excellent service next time! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service.Delivery very prompt and as promised.Thank you”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Ronald! We are absolutely thrilled to hear that you experienced excellent service and that your delivery arrived promptly just as promised. Keeping our delivery commitments is incredibly important to us, so your kind words mean a lot to the whole team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“The ordering of the product was straightforward, quick and easy. The product arrived ahead of the stated delivery date, and I was kept informed of the process all the way through until delivery. I would recommend this company for any Mobility products you require; you will not regret using this company, and like myself, you will be keen to add Mobility Smart to your favourites. It's 5 stars all the way from us, @Boiler and Heating Care Ltd, to you, Mobility Smart. Thank you.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to write such a wonderful and detailed review! We are absolutely thrilled to hear that your experience was seamless, from the straightforward ordering process right through to the early delivery. Knowing that our tracking updates kept you well-informed and that we have earned a spot in your favourites means the world to our team. Thank you so much for the 5-star recommendation and for supporting us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Thankyou. My roller is like new again. You've saved me a lot of money. Thankyou so much.”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that your rollator feels brand new again. Maintaining and extending the life of your vital mobility equipment is so important, and we are thrilled that we could help you save a lot of money in the process. Your kind words truly mean a lot to our entire team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service goods received in 3 days.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely thrilled to hear that you experienced excellent service and that your goods arrived safely in just three days. We always aim to get your daily living aids dispatched and delivered as quickly as possible, so your positive feedback means a lot to the whole team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Rec ieved the item quick no problems an d was pleased with quality”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your order arrived quickly and with no problems at all. We take great pride in the quality of our independent living aids, so knowing you are pleased with your purchase means a lot to our entire team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,646 reviews