Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,069 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick dispatch and excellent service”

Helpful Report

Posted 5 days ago

Thank you for the review, Peter Jones! We are so pleased to hear that you experienced quick dispatch and excellent service. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the efficient delivery. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 4 days ago

“Super quick and friendly service from somewhere new to me and I will very happily shop with again. Highly recommended.”

Helpful Report

Posted 5 days ago

Thank you for the review, Richard Lower! We are so pleased to hear that you experienced super quick and friendly service during your first time shopping with us. Keeping our customers informed every step of the way is a top priority, so it’s great to know you would happily shop with us again. We’re glad we could provide a quality solution and truly appreciate the recommendation! Thanks From The Mobility Smart Team

Posted 4 days ago

“Excellent service easy website, and quick delivery.”

Helpful Report

Posted 5 days ago

Thank you for the review, Gillian Cook! We are so pleased to hear that you experienced excellent service and found our website easy to use. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the quick delivery. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 4 days ago

“Very prompt service. Easy to order on line.”

Helpful Report

Posted 5 days ago

Thank you for the review, Ron White! We are so pleased to hear that you found it easy to order online and that you received very prompt service. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the efficiency. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 4 days ago

“Easy to Order... with very quick delivery, Item was perfect for what i needed... Thank you!”

Helpful Report

Posted 5 days ago

Thank you for the review! We are so pleased to hear that your order was easy to place and that the delivery was very quick. It’s great to know the item was perfect for what you needed. Keeping our customers informed every step of the way is a top priority, and we’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 4 days ago

“Very efficient. No problems”

Helpful Report

Posted 5 days ago

Thank you for the review, Tayieba Shah! We are so pleased to hear that your experience was very efficient and that there were no problems. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the smooth service. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 5 days ago

“Good service. Thank you”

Helpful Report

Posted 6 days ago

Thank you for the review, Alison Bullock! We are so pleased to hear that you experienced good service with us. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the support. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 5 days ago

“Ordered a pedal exerciser for my mum that was recommended a product of this nature by her physiotherapist to help her symptoms of Parkinson's. From start to finish, the team were super responsive on emails and when I called for advice. Really helpful - I would definitely recommend and would return. Thank you”

Helpful Report

Posted 6 days ago

Thank you for the review! We are so pleased to hear that the pedal exerciser is helping your mum with her Parkinson's symptoms following her physiotherapist's recommendation. Keeping our customers informed every step of the way is a top priority, so it’s great to know you found our team super responsive and helpful both over the phone and via email. We’re glad we could provide a quality solution and we truly appreciate your recommendation! Thanks From The Mobility Smart Team

Posted 5 days ago

“What I required delivered when I needed it”

Helpful Report

Posted 6 days ago

Thank you for the review! We are so pleased to hear that we had what you required and were able to deliver it right when you needed it. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the service. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 5 days ago

“Excellent company..Fast delivery”

Helpful Report

Posted 6 days ago

Thank you for the "excellent" review! We are so pleased to hear that you were happy with our service. We know how important fast delivery is to our customers, so we make it a priority to get orders out as quickly as possible. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 days ago

“Quick and reliable service. Kept up to date with regards to delivery. Very pleased. Would use again. Product good. Thank you”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review! We are so pleased to hear that you found our service quick and reliable. Keeping our customers up to date with delivery is a priority for us, so it’s great to know you appreciated the communication. Knowing that you're very pleased and would use us again is the best compliment we could receive! Thanks From The Mobility Smart Team

Posted 6 days ago

“Great quality item delivered quickly”

Helpful Report

Posted 1 week ago

Thank you for the review, Joanna Weekes! We are so pleased to hear that you are happy with the quality of your item. We know how important it is to receive your orders promptly, so we’re glad we could get it to you quickly. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 days ago

“Blanket support frame was delivered on time. I was kept informed of delivery. The support frame Works fine. Also good price.”

Helpful Report

Posted 1 week ago

Thank you for the review, Alan Smith! We are so pleased to hear that your blanket support frame is working well for you. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the delivery updates. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 6 days ago

“A very satisfactory experience. My part was despatched quickly and arrived as described at a very reasonable price.”

Helpful Report

Posted 1 week ago

Thank you for the review, Phillip Reade! We are so pleased to hear that you had a "very satisfactory experience" with us. We aim to provide quality parts at reasonable prices with the quickest dispatch possible, so it’s great to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 days ago

“I ordered two items - the smaller one I received a tracking number for and received the item safe and sound. The second item I ordered was much larger. I did not receive a tracking number for the larger item but it was delivered by DPD safely. It would have been nice to know when it was likely to be delivered!”

Helpful Report

Posted 1 week ago

Hi there, thank you for your feedback! We’re so glad to hear both of your items arrived safely. However, we are very sorry that the tracking information for your larger item didn't reach you. We know how important it is to be able to plan for a delivery, especially for larger packages. We’re looking into why that notification missed you to ensure it doesn’t happen again. We appreciate your patience! Thanks From The Mobility Smart Team

Posted 1 day ago

“We visited showroom in Brierly Hill. Staff we extremely friendly, well informed & very helpful. We purchased a reclining chair which was of excellent build quality & delivered on time with good communication & updates”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review, Amanda Tarrington! It was a pleasure to welcome you to our Brierley Hill showroom. We are so pleased that you found our team friendly and well-informed. We take great pride in the build quality of our reclining chairs, and it’s fantastic to know that the delivery and communication met your expectations. Enjoy your new chair! Thanks From The Mobility Smart Team

Posted 6 days ago

“Had to change size of belt and received helpful response from officer.”

Helpful Report

Posted 1 week ago

Thank you for the feedback, Tim Phillips! We are so pleased to hear that our team was able to provide a helpful response when you needed to change the size of your belt. We know that getting the right fit is essential, and we aim to make any necessary exchanges as smooth as possible. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 6 days ago

“Great service delivery ahead of estimtedcant fault the service”

Helpful Report

Posted 1 week ago

Thank you for the review, Brian Williamson! We are thrilled to hear that your order arrived ahead of the estimated time. We always aim to get our products to our customers as quickly as possible, so it’s great to know we exceeded your expectations. Your "can't fault the service" comment really makes the team's day! Thanks From The Mobility Smart Team

Posted 6 days ago

“Bought a crutch caddy recently and didn’t really expect it to work but I’m really surprised how well it holds my crutches”

Helpful Report

Posted 1 week ago

Thank you for the review, Jan Owens! We love hearing that our Crutch Caddy exceeded your expectations. We know it can be a struggle to keep crutches secure and upright, so we’re delighted that you’re pleasantly surprised by how well it works. Thank you for giving us a try! Thanks From The Mobility Smart Team

Posted 1 week ago

“Easy to order, confirmation of order prompt and delivery quick. Would use again.”

Helpful Report

Posted 1 week ago

Thank you for the review, Wendy Pitts! We are so pleased to hear that you found it easy to order and that your delivery arrived quickly. Knowing that you would use us again is the best compliment we could receive! We look forward to being of service to you next time. Thanks From The Mobility Smart Team

Posted 1 week ago

Mobility Smart Limited is rated 4.7 based on 1,069 reviews