Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,815 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,815 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was going so well then the email I’m sorry we are out of stock there wasn’t an option it was we are keeping you money and you will have to wait we will see how long”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your feedback, and we are so truly sorry for the frustration and disappointment this has caused. We completely understand how upsetting it is to be told an item is out of stock after placing your order, and you should never have been made to feel like your money was being held without options. You are always entitled to a full, immediate refund if an item is backordered. Please reach out to our customer service team with your order details so we can process your refund right away or provide a clear update on stock. Sincerely, The Mobility Smart Team

Posted 4 weeks ago

“The person I spoke to on the phone was very helpful, new the product I was looking for and completed the sale very quickly.”

Helpful Report

Posted 4 weeks ago

Thank you so much for taking the time to share your review! We are delighted to hear that our team member was able to identify the exact product you needed and complete your purchase so quickly over the phone. Providing friendly, knowledgeable, and efficient telephone service is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Quick fast service sending a key out (which I'd lost) for my mobility scooter will definitely use this company again”

Helpful Report

Posted 4 weeks ago

Thank you so much for taking the time to share your review! We are delighted to hear that we could get your replacement mobility scooter key out to you so quickly and get you back up and running. Knowing that you plan to use us again means the world to our team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Website easy to navigate. prompt delivery. item easy to assemble. Very happy with the product”

Helpful Report

Posted 4 weeks ago

It’s brilliant to hear about your experience with us! We are thrilled to know that our website was easy to use, delivery was swift, and your item was simple to set up. Knowing you are very happy with your product makes all our effort worthwhile. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Arrived quickly, very happy with purchase .”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are delighted to hear that your order arrived quickly and that you are so happy with your purchase. Providing fast delivery and top-quality products is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Ordered some resin screw clamps for a toilet seat and although snug it's sorted and does what it's. Can't todo can't co.plain it was si.ple effective and came when they were supposed to tha k you much no hassle”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that your resin screw clamps arrived right on schedule and got the toilet seat sorted without any hassle. Providing simple, effective solutions that do the job properly is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Quick delivery highly recommended”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that your order arrived quickly and that you hold us in such high regard. Delivering fast service and quality products to our customers is what we aim for every time. Thank you for recommending us and choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“I had no problems with Mobility Smart, from order to delivery, which means so much at any difficult time in your life. Extremely satisfied, thank you.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly touched to hear that your experience with us was smooth and hassle-free. Knowing we could provide a little extra peace of mind and support during a difficult time means the world to our team. Thank you for your kind words and for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“First time using this company for an expensive item so pleased to find they are a professional company, confirming the order in good time and despatching it in good time. The item we purchased is performing very well and was easy to install. The elderly family member using it has found it easy to use and this is a great comfort to the family since the family member needs to feel comfortable and safe using the item.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a thoughtful review! We know that purchasing an expensive mobility item—especially for the first time—can be a big step, so we are delighted to hear that our communication and swift delivery gave you total peace of mind. Knowing that the item was easy to install and, most importantly, is bringing comfort and safety to your elderly family member means the world to our team. Thank you for trusting us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Ordering was easy , quick reasonable delivery, product was a talking clock for my visually impaired father of 81, he loves it. Hes on a residential home so its also safer than his watch he lost there as its on his bedside table for him to use.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a thoughtful and touching review! We are absolutely delighted to hear that your father loves his new talking clock and that it gives him a safe, accessible way to check the time right from his bedside. Knowing our products bring comfort and convenience to our customers and their families means the world to us. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“The cups I bought, for my husband who has Lewy body dementia and his hands can't grip properly, are great. Would recommend.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a touching review. We are so glad to hear that the cups are working well for your husband and providing him with a better grip. Knowing that our products can bring a little extra comfort and support to your daily routine means so much to our team. Thank you for your recommendation and for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“I wanted to purchase a discreet and light coloured commode. It arrived promptly with no assembly necessary! Noone would know its purpose! I'm very pleased with my purchase.”

Mobility Smart Limited 5 star review on 3rd August 2026

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a lovely review! We are delighted to hear that you are so pleased with your commode and that its discreet design fits in so seamlessly without drawing attention. Providing prompt delivery and hassle-free, ready-to-use products is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Ordering was very straightforward,very happy with the product, communication good throughout and delivered on time as promised.wil use again”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you found ordering straightforward, were kept well informed throughout, and are happy with your product. Knowing that you had a great experience and plan to use us again means the world to our team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“A very smart well made chair. Comfortable and easy to wheel around, would recommend it to anyone value for money 💰”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are delighted to hear how much you are enjoying your new chair, from its comfort and build quality to how smoothly it wheels around. Providing great-value products that make everyday movement easier is what we aim for every time. Thank you for your recommendation and for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Fast delivery, well packaged. Review for talking clock absolutely excellent 92 year old mum thrilled to bits Thank you”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your order arrived quickly, was well packaged, and most importantly, that your 92-year-old mum is thrilled to bits with her new talking clock. Bringing independence, ease, and joy to our customers and their loved ones is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent product was easy to fit saved getting someone to fit it and extra quick delivery”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are delighted to hear that your order arrived super fast and that the item was so easy to fit yourself. Helping our customers save time and hassle with straightforward, high-quality products is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Only used it in a sitting position but found it very easy to use. Its ergonomic shape fitted well.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are delighted to hear that you found the product so easy to use and that its ergonomic design provided a great, comfortable fit while seated. Designing items that offer comfortable, intuitive daily support is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“I found a very good range of scissors to help me as I have been struggling to cut things when crafting. Good quality and sharp.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are delighted to hear that you found the perfect pair of scissors from our range to make crafting enjoyable and comfortable again. Providing sharp, high-quality tools that help our customers pursue their passions with ease is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Good range of items, competitive prices, excellent despatch and delivery. Items i ordered are good quality and v useful”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are delighted to hear that you were pleased with our product selection, competitive prices, and fast delivery, as well as the quality of your items. Providing high-quality, useful products with speedy service is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Absolute first class service, from order to delivery ! Great service”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced first-class service from ordering right through to delivery. Providing a smooth, reliable experience every step of the way is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,815 reviews