Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 1,423 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,423 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 19th May 2026

Steve Okines

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my “Alerta Self Propelled Crash Tested Wheelchair” on the Thursday afternoon, I usually find ordering online myself difficult due to personal reasons but it was very simple, it stated that standard delivery is 2-5 working days, I was expecting more towards the 5 days but Saturday midday it arrived and I was very pleased with it. I would say it was very easy to use the website and the delivery service was great.”

Helpful Report

Posted 1 day ago

“Super quality products! Speedy delivery! Perfect thank you!”

Helpful Report

Posted 1 day ago

“First let me thank you all, I was looking for a product and yours attracted me most. From the point of selecting them to delivery was excellent,”

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Posted 2 days ago

Thank you so much for your wonderful review, Clive Robinson! We are absolutely thrilled to hear that out of all the options available, our product caught your eye. Knowing that your experience was excellent from the moment you selected the item all the way through to delivery truly means the world to our team! Thanks From The Mobility Smart Team

Posted 1 day ago

“Absolutely fantastic service from Customer Care, could not ask for any more.”

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Posted 2 days ago

Thank you so much for your wonderful review, Adrian Crosley! We are absolutely thrilled to hear that you experienced fantastic service from our Customer Care team. They always strive to go above and beyond for our customers, so your kind words truly mean the world to everyone here! Thanks From The Mobility Smart Team

Posted 1 day ago

“Was brought as a gift.”

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Posted 2 days ago

Thank you for your review! We are so pleased to hear that your purchase was chosen as a gift. It is always an honor when customers trust us to supply items for their loved ones, and we truly hope the recipient is delighted with it! Thanks From The Mobility Smart Team

Posted 1 day ago

“Prompt delivery and it does just what I was hoping it would”

Helpful Report

Posted 2 days ago

Thank you for your review! We are so pleased to hear that your order arrived promptly and that the product is performing exactly as you hoped it would. Providing reliable items and fast service is what we are all about, so we truly appreciate your feedback! Thanks From The Mobility Smart Team

Posted 1 day ago

“Good customer care delivery ontime excellent product for the price certainly use company again”

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Posted 2 days ago

“Went online to order a flexifoot crutch and the whole process was very straightforward. I used the online help form as I had a question about spare ferrule and got a reply very quickly. Delivery was very quick as well.”

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Posted 2 days ago

Thank you for your wonderful review, Steven Smith! We are delighted to hear that ordering your Flexifoot crutch was such a straightforward process. We know how important it is to get the right information about spare parts like ferrules, so it's fantastic to know our online help team was able to assist you so quickly. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 day ago

“Efficient and effective service.”

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Posted 3 days ago

Thank you for your review! We always aim to provide an efficient and effective service, so we are delighted to hear that we hit the mark for you. We look forward to helping you again with your future orders! Thanks From The Mobility Smart Team

Posted 2 days ago

“Very quick, good communication, well packaged. Good product. Have already recommended the site to my carer.”

Helpful Report

Posted 3 days ago

Thank you so much for your wonderful review, Vivien Mcconville! We are thrilled to hear that your order arrived quickly, was well packaged, and met your expectations. Passing on a recommendation to your carer is the highest compliment we could possibly receive, and we are incredibly grateful for your support! Thanks From The Mobility Smart Team

Posted 2 days ago

“Great service, advice & prompt delivery”

Helpful Report

Posted 3 days ago

Thank you for your wonderful review, Carole Fisher! We are delighted to hear that you found our advice helpful and that your order arrived promptly. Our team takes great pride in guiding our customers to the right products, so your feedback means a lot to us! Thanks From The Mobility Smart Team

Posted 2 days ago

“I ordered a tens machine for my Husband wich arived fast and workes grate its really helping with his pain”

Helpful Report

Posted 3 days ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that your TENS machine arrived so quickly and that it is working wonderfully to help ease your husband's pain. Knowing that our products are making a genuine difference to his comfort is the best reward our team could ask for! Thanks From The Mobility Smart Team

Posted 2 days ago

“Very speedy and excellent service”

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Posted 3 days ago

Thank you for your review, Richard Cornwell! We are delighted to hear that you experienced very speedy and excellent service with us. Getting your orders out to you quickly and smoothly is always our top priority! Thanks From The Mobility Smart Team

Posted 2 days ago

“Everything came on time and was of excellent quality and value. The items are packaged well and protected, so no damage. I would recommend this site and I would use them again.”

Helpful Report

Posted 3 days ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that everything arrived right on time and met your expectations for quality and value. Our warehouse team takes extra care in packaging every item securely to ensure it arrives in pristine condition, so it's fantastic to know their efforts paid off. Thank you for your recommendation and for choosing to use us again! Thanks From The Mobility Smart Team

Posted 2 days ago

“I was very surprised that the item I ordered came so quickly in just 48 hours. I received emails from the moment my item was dispatched from Mobility Smart and onto Roysl Mail. Excellent service. The item is important to me as it was a replacement knob for my four wheeled rollator.”

Helpful Report

Posted 3 days ago

Thank you for your wonderful review, Mary Tobin! We are delighted to hear that your replacement rollator knob arrived so quickly in just 48 hours. We know how important it is to keep your mobility equipment fully functioning and safe, which is why we ensure our tracking updates keep you informed every step of the way. We truly appreciate your feedback and are so glad we could help! Thanks From The Mobility Smart Team

Posted 2 days ago

“Excellent service we were kept informed when part was dispatched and who would be delivering it I used standard delivery and was delivered in two days”

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Posted 4 days ago

Thank you for your wonderful review, John Cane! We are absolutely delighted to hear that you experienced excellent service and that your standard delivery arrived in just two days. We know how important it is to keep our customers fully informed about their dispatch and courier details, so it's fantastic to know you appreciated the communication! Thanks From The Mobility Smart Team

Posted 2 days ago

“Our daughter found details of your Mini Electric Exercise Bike on line and, after discussing it, we decided to purchase one. The staff I spoke to in making the purchase were helpful and courteous, the delivery by Royal Mail very quick, and the product itself is proving very helpful for our physical, old age needs. We had not heard of Mobility Smart before but would certainly recommend you. (I have tried to give you a rating of 5 but the star does not respond when i click on it.)”

Helpful Report

Posted 4 days ago

Thank you so much for taking the time to share such a lovely and detailed review, John Mulholland! We are absolutely delighted to hear that our Mini Electric Exercise Bike is proving so helpful for your physical needs, and that our team was able to provide a helpful and courteous service when you called. Please don't worry at all about the star rating glitch—your wonderful words are the best compliment we could ever receive! We are so glad your daughter found us, and we truly appreciate your high recommendation. Thanks From The Mobility Smart Team

Posted 2 days ago

“The website is very simple to use very pleasing. The product was exactly what I was looking for and the delivery was very quick which I was very impressed with packaged securely. Looking forward to dealing with you all again soon.”

Helpful Report

Posted 4 days ago

Thank you for such a fantastic review, Steve Okines! We are absolutely delighted to hear that you found our website simple to use and that your product arrived quickly and securely packaged. There is no better compliment than knowing you are looking forward to dealing with us again soon. We can't wait to welcome you back! Thanks From The Mobility Smart Team

Posted 2 days ago

“Good quality socks for a very reasonable price. Delivery was quick as well, would definitely recommend and use in future. All good, thankyou”

Helpful Report

Posted 4 days ago

Thank you for your wonderful review! We are delighted to hear that you are happy with the quality and value of your socks, as well as our quick delivery. Knowing that you would confidently recommend us and use Mobility Smart again in the future is the best compliment we could ask for! Thanks From The Mobility Smart Team

Posted 2 days ago

“Wheelchair storage bag delivered before due date and fits perfectly.”

Helpful Report

Posted 5 days ago

Thank you for your lovely review! We are so pleased to hear that your wheelchair storage bag arrived ahead of schedule and fits your chair perfectly. Having that extra, secure storage can make a big difference, and we're glad we could get it to you so quickly! Thanks From The Mobility Smart Team

Posted 4 days ago

Mobility Smart Limited is rated 4.7 based on 1,423 reviews