Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 1,984 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,984 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb customer service and excellent delivery service”

Helpful Report

Posted 10 hours ago

“An easy to use site. Ordering was good to use with fast delivrey. I particulary impressed with the array of items that available.”

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Posted 12 hours ago

“Good communication and prompt delivery in safe place.”

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Posted 14 hours ago

“My shower chair delivered quickly, well packaged. Sturdy product that should last for many years.”

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Posted 16 hours ago

“Arrived well wrapped, lots of bubble wrap and exactly as described and in good condition.”

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Posted 17 hours ago

“Fast delivery product spot on”

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Posted 18 hours ago

“Really pleased with my purchase, it will be a very useful.”

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Posted 21 hours ago

“Whole process was easy and smooth from ordering to delivery.”

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Posted 21 hours ago

“Excellent communication quick delivery Bought this hand cover for after my carpol tunnel surgery so can't comment on performance as not used yet but looks good and secure”

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Posted 1 day ago

Thank you so much for taking the time to share your review! We are delighted to hear that you were pleased with our clear communication and quick delivery speed! We hope your upcoming carpal tunnel surgery goes as smoothly as possible and wish you a very speedy recovery. It is great to hear that the hand cover looks secure and ready to give you the protection and peace of mind you need post-operation. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 23 hours ago

“From the initial phone call to delivery cannot fault the service. Will definitely use again and recommend.”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share your review! We are absolutely thrilled to hear that you experienced seamless service from your initial phone call all the way through to delivery! Providing friendly, helpful support on the phone and ensuring orders arrive smoothly are huge priorities for our team, so knowing we got everything right for you truly makes our day. Thank you again for choosing Mobility Smart and for recommending us. We look forward to being of assistance to you again in the future! Best regards, The Mobility Smart Team

Posted 23 hours ago

“I ordered 3 different parts to renovate an old scooter I bought 2nd hand. One query with one item was swiftly and accurately answered, putting my mind at ease that the part ordered was correct for the scooter. Parts fitted relatively easily, (apart from fiddly dismantling of the scooter for one bit, but that's the scooter design, not Mobility Smart). All in all, I'd be very happy to recommend Mobility Smart and will gladly use them again myself should the need arise.”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share your wonderful, detailed review! We are absolutely thrilled to hear about your successful scooter renovation project! Taking on a second-hand refurbish can be a real undertaking, so we are delighted that our customer service team was able to answer your query quickly and give you full peace of mind that you had the right parts. We completely understand that dismantling scooter housing can be fiddly work, but we are glad everything fitted well in the end! Thank you again for choosing Mobility Smart and for recommending us. We wish you many happy and smooth journeys on your upgraded scooter, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 23 hours ago

“Great products at a great price”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share your review! We are delighted to hear that you are so pleased with both the quality and value of our range! Providing high-quality mobility products at fair, competitive prices is always a top priority for us, so knowing we hit the mark truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 23 hours ago

“Good service parts arrived quickly”

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Posted 2 days ago

Thank you so much for taking the time to share your review! We are delighted to hear that you experienced good service and that your replacement parts arrived so quickly! We know how important it is to get your equipment up and running without delay, so knowing we got your order to you fast truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 day ago

“Fabulous Tina was so helpful will use you in the future”

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Posted 2 days ago

Thank you so much for taking the time to share your review! We are absolutely thrilled to hear about your fabulous experience! Tina is a wonderful member of our team, and we will be sure to pass along your special mention to her—she will be delighted to know how helpful she was. Thank you again for choosing Mobility Smart. We truly appreciate your support and look forward to helping you again in the future! Best regards, The Mobility Smart Team

Posted 1 day ago

“Thank you delivered within two days rolled instead of folding which is a lot better. Extremely good quality.”

Helpful Report

Posted 2 days ago

Thank you so much for taking the time to share your review! We are delighted to hear that your order arrived so quickly in just two days! We are also thrilled that you appreciated how your item was rolled for delivery rather than folded—we always aim to pack our products with great care so they arrive in top-quality condition and ready to use without creases. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 day ago

“Very helpful and patient!!”

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Posted 2 days ago

Thank you so much for taking the time to share your kind review! We are absolutely delighted to hear that our team was so helpful and patient during your experience with us. Taking the time to listen and support our customers every step of the way is always our top priority, so knowing that meant a lot to you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 day ago

“I was very pleased with the quality and price of the brown offset grab handle from Mobility smart. It was delivered earlier than anticipated date and I fitted it the same day.”

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Posted 3 days ago

Thank you so much for taking the time to share your review! We are delighted to hear that you were so pleased with the quality and price of your brown offset grab handle, and that it arrived even earlier than expected! Knowing you were able to get it fitted on the very same day and bring that extra support and safety to your space right away truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 2 days ago

“Easy to order, good price, informed about progress of order and delivery. A good experience!”

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Posted 3 days ago

Thank you so much for taking the time to share your review! We are delighted to hear that you had such a good experience with us from start to finish! Keeping ordering simple, offering great prices, and providing clear updates at every stage of delivery are all top priorities for our team, so knowing we delivered on all counts truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 2 days ago

“Everything was perfect. Website was very easy to use. The delivery time was exceptional.”

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Posted 3 days ago

Thank you so much for taking the time to share your review! We are absolutely thrilled to hear that everything was perfect! Knowing you found our website easy to navigate and were so impressed with our exceptional delivery speed truly makes our day. Providing a seamless, hassle-free experience from browsing to delivery is always our top goal. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 2 days ago

“Very happy with the thermal mug now my mum can have a cuppa tea in bed. Socks great also no slip at all. Thank you”

Helpful Report

Posted 3 days ago

Thank you so much for taking the time to share your lovely review! We are absolutely thrilled to hear how well the thermal mug is working for your mum—knowing she can enjoy a warm cup of tea safely in bed brings a huge smile to our faces! It is also fantastic to hear that the non-slip socks are providing great stability and peace of mind. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance to you or your family in the future! Best regards, The Mobility Smart Team

Posted 2 days ago

Mobility Smart Limited is rated 4.7 based on 1,984 reviews