Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 2,044 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 2,044 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having emailed my query to MS they replied by telephone to be able to describe in further detail what I had asked for. It worked Many thanks”

Helpful Report

Posted 10 hours ago

“People at the monogamy were very helpful and friendly call me back arrange for me to get my walker next day”

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Posted 14 hours ago

“Easy to order, and well priced. The package arrived promptly and when advised and was completely secure. My husband has sed these before and we will order again when needed.”

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Posted 14 hours ago

“Very fast delivery and great service”

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Posted 14 hours ago

“A big thank you to Mobility Smart for their top class service. My item was despatched so quickly and here in no time. The commode chair I chose is of the highest quality and I’m really pleased. I don’t need it all the time, more when I’m getting my chemotherapy as my hip is broken too. It’s such peace of mind to have a commode close by when you are really struggling.”

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Posted 19 hours ago

“Good website, easy to find what I wanted Quick to deliver Competitive price, cheaper than many other websites”

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Posted 19 hours ago

“I am still waiting for delivery of my product”

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Posted 20 hours ago

“Ordered online easy to order what I needed speed of delivery was great thank you”

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Posted 20 hours ago

“Delivery was quick. The website was straitforward and easy to order from. Although on this occasion I haven't needed to talk to their customer services, I have on other occasions and found them extremely helpful and informative.”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share your review! We are delighted to hear that your delivery arrived quickly and that you found our website straightforward and easy to order from! We are also so pleased to know that when you've needed to speak with our customer service team in the past, they’ve been extremely helpful and informative. Delivering a seamless online experience backed by top-quality, friendly support whenever you need it is always our highest priority. Thank you again for your continued support of Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 20 hours ago

“So happy that I discovered Mobility Smart. Having travelled from Hampshire to Whitstable in Kent for a week's holiday I discovered on arrival that I had left my mobility scooter key at home. Not the start to the holiday I wanted. At a loss of what to do I discovered Mobility Smart on line. Though they had some difficulty hearing me due to a bad connection I eventually spoke to a lovely man who directed me through the process of ordering a new key online to be delivered to the Airbnb we were staying at. The next day it arrived, so thank you Mobility Smart for saving my holiday.”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share such a wonderful and heartwarming review! We can only imagine the sinking feeling of arriving on holiday all the way from Hampshire to Whitstable only to realize your scooter key was left behind. What a stressful start to a week away! We are so glad you found Mobility Smart online and that our team member was able to guide you through getting a replacement key ordered and delivered directly to your Airbnb the very next day. Knowing that we could help turn things around and save your holiday truly means the world to us! Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future. Best regards, The Mobility Smart Team

Posted 20 hours ago

“Excellent service from start to finish thank you so much”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share your review! We are delighted to hear that you experienced excellent service from start to finish! Delivering seamless support, clear communication, and reliable service at every step is always our top priority, so knowing we made such a positive impression truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 20 hours ago

“Good customer service, next day paid delivery. The walking sticks are great quality. Thank you.”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share your review! We are delighted to hear that you experienced good customer service, that your paid next-day delivery arrived promptly, and that you are so pleased with the quality of your new walking sticks! Providing sturdy, dependable mobility aids alongside reliable delivery is what we aim for every day, so knowing we hit the mark for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 20 hours ago

“Excellent massage chair , easy to use with the remote and easy to set up , good choice of modes to use and very relaxing . Would highly recommend recommend this seat .”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share your review! We are delighted to hear that you are enjoying your massage chair, that it was easy to set up, and that the remote and variety of modes make it so easy to customize your relaxation! Helping our customers find everyday comfort and relief at home is what we strive for, so knowing this seat has been such a success for you truly makes our day. Thank you again for choosing Mobility Smart and for your high recommendation. Please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 20 hours ago

“Fast delivery. Website was easy to use. They have everything you need as a disabled person”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share your review! We are delighted to hear that you experienced fast delivery, found our website easy to navigate, and feel that we have everything you need! Our goal is to make finding and receiving essential equipment as simple and stress-free as possible, so knowing we are hitting the mark for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 20 hours ago

“We all want to have a faster and efficient service and you stand out with all of them”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that Mobility Smart stands out for you when it comes to fast and efficient service! Providing quick delivery, clear communication, and top-tier support is at the core of everything we do, so knowing we are delivering that level of excellence truly means the world to us. Thank you again for your continued support and trust in Mobility Smart. We look forward to serving you again whenever you need us! Best regards, The Mobility Smart Team

Posted 1 day ago

“Very pleased , no problems”

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Posted 2 days ago

Thank you so much for taking the time to share your review! We are delighted to hear that you were very pleased with your experience and that everything went smoothly without any problems! Ensuring a seamless, hassle-free service from start to finish is always our top goal, so knowing we achieved that for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 day ago

“Very pleased with update on furniture very fast delivery would recommend this company and use again thank you”

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Posted 2 days ago

Thank you so much for taking the time to share your review! We are delighted to hear that you were pleased with the updates regarding your furniture order and that it arrived so quickly! Keeping you informed throughout the process and delivering your items without delay is always our top priority, so knowing we earned your recommendation truly makes our day. Thank you again for choosing Mobility Smart, and we look forward to helping you again in the future! Best regards, The Mobility Smart Team

Posted 1 day ago

“Needed to get a replcaement remote control for a changing bed. It was difficult to find but finally located on this site. Easy to order, prompt reply and delivery. I purchased on behalf of a collegue so can't say if the remote works well or not but service from this website was great.”

Helpful Report

Posted 2 days ago

Thank you so much for taking the time to share your review! We are so glad that you were able to locate the replacement remote control for the changing bed on our site after searching for it, and that the ordering process, communication, and delivery were all smooth and prompt! Finding specific replacement parts for specialized equipment can often be tricky, so we are delighted we could help you source what your colleague needed quickly. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we or your colleague can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 day ago

“excellent service and the customer services was fabulous”

Helpful Report

Posted 2 days ago

Thank you so much for taking the time to share your review! We are delighted to hear that you had an excellent experience and that our customer service team was fabulous! Going the extra mile to provide friendly, knowledgeable, and reliable support is at the heart of everything we do, so knowing our team made such a great impression truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 day ago

“all good and no problems accessing and ordering”

Helpful Report

Posted 2 days ago

Thank you so much for taking the time to share your review! We are delighted to hear that you had a smooth experience with no problems accessing our site or placing your order! Ensuring our website is easy to navigate and ordering is completely hassle-free is a top priority for us, so knowing everything went smoothly for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 day ago

Mobility Smart Limited is rated 4.7 based on 2,044 reviews