Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,081 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

Write Your review

Tell us how Mobility Smart Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well pleased with the quality of the flexifoot crutches.It is the first time that I have used this type of walking aid but this type with the flexifoot makes contact with the ground mutch more positive.Would strongly recommend this type of walking aid.”

Helpful Report

Posted 18 hours ago

“Excellent! Very good quality looks very nice in the shower ! Eould reccomend”

Helpful Report

Posted 23 hours ago

“good company quick service even when i found a bung missing fron the end of table i phoned up and they sent one out which wasn't long in coming”

Helpful Report

Posted 1 day ago

Thank you for the review, Dawn Fuller! We are so pleased to hear that you enjoyed our quick service. We always aim for perfection, but if something is missing, we make it our priority to fix it right away. We're glad the replacement bung arrived quickly and that you are happy with your table. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 day ago

“Absolutely delighted. We needed a product urgently, whether it was an immediate response to our email or very speedy postage, it arrived next day - we were super happy. Thank you Mobility Smart!”

Helpful Report

Posted 1 day ago

Thank you for the glowing review, Rob King! We are absolutely delighted that we could help when you needed a product urgently. Our team understands how critical these items can be, so we make it our mission to provide immediate responses and next-day delivery whenever possible. Knowing you were "super happy" with the service makes our day. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 day ago

“Ordering on line was simple. The communication via email was prompt. Appreciated the follow up phone call to check details of the order. Subsequent call to customer services was efficiently dealt with. Thank you Mobility Smart.”

Helpful Report

Posted 1 day ago

Thank you for the detailed feedback, Ron Macrory! We are so pleased to hear that you enjoyed a seamless experience across all our departments. We believe that prompt communication and a personal touch—like our follow-up phone calls—make all the difference in ensuring your order is exactly right. It is wonderful to know our customer service team was able to assist you efficiently. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 day ago

“The delivery was quick did not take long to come”

Helpful Report

Posted 1 day ago

Thank you for the review, Peter Tarbuck! We are so pleased to hear that your order did not take long to come. We know how important it is to receive your items promptly, so we make quick delivery a top priority. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 day ago

“Very helpful as I have arthritis and can't lift a full kettle”

Helpful Report

Posted 1 day ago

Thank you for the lovely review, Mrs Jennifer Simmons! We are so pleased to hear that your purchase has been very helpful for you. We know how much of a challenge daily tasks like lifting a kettle can be when living with arthritis, so we are delighted that we could provide a solution that makes life a little easier and more comfortable. Thanks From The Mobility Smart Team

Posted 1 day ago

“Easy to order and speedy delivery”

Helpful Report

Posted 2 days ago

Thank you for the feedback, Ann Jones! We are so pleased to hear that you found our website easy to order from. We know how important it is to get your items quickly, so we are delighted that you experienced a speedy delivery. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 days ago

“Quality of Product was very good. Mobility Smart provided a Fast and Efficient process/delivery of the item.”

Helpful Report

Posted 2 days ago

Thank you for the feedback, Harjinder Sangha! We are so pleased to hear that you were happy with the quality of your product. We take great pride in our fast and efficient process, from the moment you order to the delivery at your door. We’re glad we could make the experience a smooth one for you! Thanks From The Mobility Smart Team

Posted 2 days ago

“Easy to order and very prompt delivery thank you”

Helpful Report

Posted 3 days ago

Thank you for the feedback, Rosemary Marchant! We are so pleased to hear that you found our website easy to order from. We make it a priority to ensure our service is as smooth and efficient as possible, so we’re glad you received a very prompt delivery. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 days ago

“Excellent prompt service”

Helpful Report

Posted 3 days ago

Thank you for the excellent review! We are so pleased to hear that you enjoyed our prompt service. We make it a priority to get orders processed and delivered as quickly as possible, so it’s great to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 days ago

“Purchased shower mats . Find these mats are really good and provide suitable and comfortable under foot”

Helpful Report

Posted 3 days ago

Thank you for the review, Christine Taylor! We are so pleased to hear that you are enjoying your new shower mats. It’s great to know that they provide the comfort and stability you were looking for. Safety in the bathroom is so important, and we’re glad we could help make things more comfortable for you! Thanks From The Mobility Smart Team

Posted 3 days ago

“Excellent service. Quick and efficient delivery. Great communication at every stage.”

Helpful Report

Posted 4 days ago

Thank you for the excellent review! We are so pleased to hear that you found our service quick and efficient. Keeping our customers informed with great communication at every stage is a top priority for us, so it’s wonderful to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 days ago

“I found it easy to order and the delivery was quick and arrived on the day that was stated”

Helpful Report

Posted 4 days ago

Thank you for the feedback, Frances Daplyn! We are so pleased to hear that you found our website easy to order from. We know how important it is to be able to plan your day, so we are delighted that your delivery arrived exactly when stated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 days ago

“Didn't wait long for my order. And a good price.”

Helpful Report

Posted 4 days ago

Thank you for the review, William Galloway! We are so pleased to hear that you didn't have to wait long for your order to arrive. We aim to combine a speedy service with good prices, so it is great to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 days ago

“Very good service and great quality and delivered on time and very happy with the service”

Helpful Report

Posted 4 days ago

Thank you for the wonderful review, Christopher Cook! We are so pleased to hear that you are very happy with our service and the quality of your purchase. Delivering on time and providing top-tier products is what we strive for every day. We truly appreciate your support! Thanks From The Mobility Smart Team

Posted 4 days ago

“I am so RELIEVED and Happy to get this product- well made sturdy- nicely packed and quick delivery It has helped my Breathing to be able to prop my pillows on it. Thank you so much”

Helpful Report

Posted 4 days ago

Thank you so much for this wonderful feedback! We are absolutely delighted to hear how much this product has helped your breathing. Knowing that you feel relieved and happy is the best reward our team could ask for. We're glad the quality and sturdiness met your expectations and that it arrived quickly to provide the relief you needed. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 days ago

“Excellent service, we required a replacement pat for my mother in law's walking aid. Ordered on Sunday evening part arrived Tuesday morning. Brilliant company”

Helpful Report

Posted 4 days ago

Thank you for the "brilliant" review, Chris Allen! We are so pleased we could get that replacement part to your mother-in-law so quickly. Ordering on a Sunday and receiving it by Tuesday morning is exactly the kind of fast service we strive for, especially when it comes to essential walking aids. We’re glad we could help! Thanks From The Mobility Smart Team

Posted 4 days ago

“Looking at Rolllators for large person, emailed company with a query, received response within very short time. Ordered item, easy website for online purchasing. Goods arrived within 48 hrs, simple construction instructions. So far so good!!”

Helpful Report

Posted 4 days ago

Thank you for the detailed review, Paul Taylor! We are so pleased to hear that we could assist with your query so quickly. We know that finding the right rollator for specific needs is important, so we’re glad our team could help and that the website made ordering easy. It’s great to know it arrived within 48 hours and was simple to put together. We're glad it’s "so far so good" and we're here if you need anything else! Thanks From The Mobility Smart Team

Posted 4 days ago

“I've oder lots of things and everytime fast delivery and good products”

Helpful Report

Posted 5 days ago

Thank you for being such a loyal customer, Kevin Gray! We are so pleased to hear that we’ve hit the mark with fast delivery and good products every time you've ordered. Consistency is what we strive for, and knowing we’ve earned your continued trust means a lot to the whole team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 days ago

Mobility Smart Limited is rated 4.7 based on 1,081 reviews