Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,642 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service; very professional advice before purchase; incredibly prompt dispatch and delivery”

Helpful Report

Posted 1 month ago

Thank you so much for your outstanding review, J Welsh! We are absolutely delighted to hear that you received excellent customer service and professional advice before making your purchase. We know how important it is to get the right information when choosing mobility products, and we are thrilled that our team was able to help. Thank you also for highlighting our incredibly prompt dispatch and delivery! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very easy to find and order what I needed, delivery was quick and everything was packed securely, I would be very happy to use this company again.”

Helpful Report

Posted 1 month ago

Thank you so much for your beautiful review, Marguerite Smith! We are absolutely thrilled to hear that it was easy to find and order exactly what you needed, and that everything arrived quickly and securely packed. Knowing that you would be very happy to use our company again is the best compliment our team could ask for. Thank you for your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very easy to order and came quickly”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you found it very easy to order from us and that your package arrived so quickly. Providing a seamless website experience and a fast delivery service is always our top priority! Thanks From The Mobility Smart Team

Posted 1 month ago

“I had a few questions about the item i was purchasing so email company and got answers the next day.”

Helpful Report

Posted 1 month ago

Thank you so much for your great review, Kevin Coates! We are absolutely delighted to hear that our team was able to answer your questions so quickly. We know how important it is to have all the right information before making a purchase, and we are always happy to help. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great to find the product I needed for my daughter and for it to be deliverd so promptly.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted that you found the exact product you needed for your daughter, and that it arrived so promptly. We know how important it is to get these essential items quickly, and we are thrilled to have been able to help. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very efficient”

Helpful Report

Posted 1 month ago

Thank you for your review! We are delighted to hear that you found our service very efficient. Providing a smooth, prompt, and hassle-free shopping experience is always our top priority, and we appreciate your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Recently purchased the Atlas 4 hoist the company was great the delay was zero in actual fact the service was top notch so top marks and I can highly recommend the product. Talking of the product from questions asked they said yes it will fit the Citroen Berlingo Multispace and yes it did fit it wouldn’t function as it needed to be anchored down so as luck would have it I managed to manufacture some brackets for it so now it’s very stable could I suggest that for flat bed vehicles that you supply a fitting kit far better than what I have done, having said all that I’m well pleased with my purchase and can recommend it but please do your homework related to your vehicle.”

Helpful Report

Posted 1 month ago

Thank you so much for your excellent and incredibly detailed review, Philip Barnes! We are absolutely thrilled to hear that you received top-notch service from our team and that your Atlas 4 hoist arrived with zero delays. We also want to say a huge thank you for your brilliant, constructive feedback regarding the installation in your Citroen Berlingo Multispace. Hats off to you for manufacturing those brackets to get it perfectly stable! Your suggestion about supplying a specialized flat-bed fitting kit is excellent, and we will certainly pass this insight along to our product and development teams. Thank you for your high recommendation and for sharing such valuable advice to help fellow motorists! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent so informative and easy to Complete looking forward to the delivery and to see the product thank you”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, Gordon McMurdo! We are absolutely thrilled to hear that you found our website so informative and easy to navigate. We always aim to make the ordering process as smooth as possible. We are just as excited as you are for your delivery to arrive, and we truly hope the product exceeds your expectations! Thank you for choosing Mobility Smart. Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent customer service”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Cindy Morrow! We are absolutely delighted to hear that you experienced excellent customer service with us. Our team works incredibly hard to support our customers every step of the way, so your kind words truly mean the world to us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Would highly recommend MOBILITY SMART lovely firm to deal with”

Helpful Report

Posted 1 month ago

Thank you so much for your beautiful review, Margaret Martin! Hearing that you think we are a "lovely firm to deal with" absolutely warms our hearts. We strive to treat all of our customers with the care and kindness they deserve, and your high recommendation means the world to our entire team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Mini fan as described. Well packaged and delivered promptly.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Clive Bradburn! We are absolutely delighted to hear that your mini fan arrived promptly, was well-packaged, and was exactly as described. We hope it brings you some fantastic, cool comfort whenever you need it. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent product and fast delivery”

Helpful Report

Posted 1 month ago

Thank you for your review! We are absolutely delighted to hear that you are pleased with your excellent product and that it arrived so quickly. Providing top-tier quality alongside a fast, reliable delivery service is always our primary goal! Thanks From The Mobility Smart Team

Posted 1 month ago

“Order process was completely flawless. Good communication, arrived within timeframe and a good price. Many thanks.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! Hearing that your ordering process was "completely flawless" absolutely makes our day. We strive to provide great communication, reliable delivery, and competitive prices on every order, so it is fantastic to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service delivery fast and the wheelchair quality as expected”

Helpful Report

Posted 1 month ago

Thank you so much for your excellent review, Peter Menzies! We are absolutely delighted to hear that you experienced fast delivery and that your new wheelchair met your quality expectations perfectly. We know how important a reliable wheelchair is for daily life, and we hope it brings you fantastic comfort and mobility. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service kept informed throughout speedy delivery! Plus the folding shower chair is perfect it’s strong and safe and folds flat! Amazing value as well we’re very happy Thankyou!”

Helpful Report

Posted 1 month ago

Thank you so much for your beautiful review, Elaine Lindley! We are absolutely thrilled to hear that your new folding shower chair is perfect for your needs. When it comes to bathroom aids, feeling completely strong and safe is the number one priority, so hearing that it hits the mark—and folds flat so easily—is wonderful. Thank you for your kind words about our communication and value, we are so happy you are pleased! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy to order. Swift delivery. Good product”

Helpful Report

Posted 1 month ago

Thank you for your review, John Hopkins! We are delighted to hear that you found our website easy to order from and that you experienced swift delivery. Providing great products backed by a seamless service is always our top priority! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very easy to order. Speedy delivery and a good priced item”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review, Susan Welch! We are absolutely delighted to hear that you found it easy to order from us and that your item arrived so quickly. Offering high-quality products at a good price is what we always strive for, so your feedback means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“A good walking stick.”

Helpful Report

Posted 1 month ago

Thank you for your review, Iain Coats! We are absolutely delighted to hear that you are pleased with your new walking stick. A good, reliable walking aid makes all the difference to daily comfort and stability, so we are thrilled that it is working out well for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Ordered a replacement battery for my wheelchair. They were initially waiting on stock, but I was kept informed of when they had received the battery, when it was dispatched and when I would receive it. An excellent Company, thoroughly recommend.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Julie Francis! We know how vital a replacement battery is for keeping your wheelchair running and maintaining your daily independence, so we always strive to be completely transparent when we are waiting on fresh stock. We are absolutely delighted that our team kept you well-informed and reassured throughout the process. Thank you for your patience and for your thorough recommendation! Thanks From The Mobility Smart Team

Posted 1 month ago

“excellent”

Helpful Report

Posted 1 month ago

Thank you for your review, Trevor Sharples! We are absolutely delighted to hear that your experience with us was excellent. Providing top-tier service is always our primary goal! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,642 reviews