Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 1,449 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

Write Your review

Tell us how Mobility Smart Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service delivery fast and the wheelchair quality as expected”

Helpful Report

Posted 1 day ago

“Excellent service kept informed throughout speedy delivery! Plus the folding shower chair is perfect it’s strong and safe and folds flat! Amazing value as well we’re very happy Thankyou!”

Helpful Report

Posted 1 day ago

“Easy to order. Swift delivery. Good product”

Helpful Report

Posted 2 days ago

“Very easy to order. Speedy delivery and a good priced item”

Helpful Report

Posted 2 days ago

“A good walking stick.”

Helpful Report

Posted 3 days ago

Thank you for your review, Iain Coats! We are absolutely delighted to hear that you are pleased with your new walking stick. A good, reliable walking aid makes all the difference to daily comfort and stability, so we are thrilled that it is working out well for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 days ago

“Ordered a replacement battery for my wheelchair. They were initially waiting on stock, but I was kept informed of when they had received the battery, when it was dispatched and when I would receive it. An excellent Company, thoroughly recommend.”

Helpful Report

Posted 3 days ago

Thank you so much for your wonderful review, Julie Francis! We know how vital a replacement battery is for keeping your wheelchair running and maintaining your daily independence, so we always strive to be completely transparent when we are waiting on fresh stock. We are absolutely delighted that our team kept you well-informed and reassured throughout the process. Thank you for your patience and for your thorough recommendation! Thanks From The Mobility Smart Team

Posted 2 days ago

“excellent”

Helpful Report

Posted 4 days ago

Thank you for your review, Trevor Sharples! We are absolutely delighted to hear that your experience with us was excellent. Providing top-tier service is always our primary goal! Thanks From The Mobility Smart Team

Posted 3 days ago

“Quick delivery and exactly what I needed (PERFECT) would highly recommend”

Helpful Report

Posted 4 days ago

Thank you so much for your fantastic review, Graham Hulland! We are absolutely thrilled to hear that your order arrived quickly and was exactly what you needed. Seeing the word "(PERFECT)" truly makes our day, and we are incredibly grateful for your high recommendation! Thanks From The Mobility Smart Team

Posted 3 days ago

“Excellent fast service, easy to order, great product exactly as described”

Helpful Report

Posted 4 days ago

Thank you so much for your wonderful review, Deborah Usher! We are absolutely delighted to hear that you found our website easy to order from and that you experienced excellent, fast service. Knowing your product was great and exactly as described is music to our ears. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 days ago

“Item arrived in good time and it fitted verry well”

Helpful Report

Posted 4 days ago

Thank you for your review! We are delighted to hear that your item arrived in good time and that it fitted you perfectly. Ensuring accurate sizing and prompt delivery are top priorities for us, and we appreciate you taking the time to share your feedback! Thanks From The Mobility Smart Team

Posted 3 days ago

“Ordered a airflow pressure cushion. Got a email saying they were waiting for stock to come in..was kept informed of when it would be delivered. Emails were always polite and curious.”

Helpful Report

Posted 4 days ago

Thank you for your wonderful review, Sharon Davey! While we always aim to have items ready for immediate dispatch, we are so glad that our communication kept you reassured while we waited for your airflow pressure cushion stock to arrive. Our customer care team prides itself on being polite, courteous, and transparent, so your lovely words mean the world to us. Thank you for your patience and for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 days ago

“Excellent service . Delivery on time . Careful polite manfollowed instructions. Well done.”

Helpful Report

Posted 5 days ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you received excellent service and that your order arrived right on time. We are especially proud to hear your kind words about our delivery driver—ensuring our team is careful, polite, and follows your exact instructions is incredibly important to us. We will be sure to pass your "well done" along to them! Thanks From The Mobility Smart Team

Posted 3 days ago

“Product was delivered promptly and well within the agreed time”

Helpful Report

Posted 5 days ago

Thank you for your review, Alexandre Fisher! We are delighted to hear that your product was delivered promptly and well within the expected timeframe. Providing a reliable and efficient delivery service is always a top priority for us! Thanks From The Mobility Smart Team

Posted 3 days ago

“Excellent product”

Helpful Report

Posted 5 days ago

Thank you for your review, Charles Leaper! We are absolutely delighted to hear that you are pleased with your excellent product. Providing top-quality items to our customers is always our main goal, and we appreciate your feedback! Thanks From The Mobility Smart Team

Posted 3 days ago

“Thank you something that definitely meets my needs.”

Helpful Report

Posted 5 days ago

Thank you so much for your lovely review! We are absolutely delighted to hear that you found something that definitely meets your needs. Making daily life easier and more comfortable for our customers is exactly why we do what we do, and your kind words truly mean the world to our team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 days ago

“I have purchased a few items from Mobility Smart for my husband. From ordering online to receiving my items I have always experienced an excellent service. All the items I have purchased so far have always been of excellent quality, condition and value for money. I highly recommend this company and will be using this company again in the future.”

Helpful Report

Posted 6 days ago

Thank you so much for your wonderful review, Lisa Morley! We are absolutely thrilled to hear that you have consistently experienced excellent service and top-quality products when shopping for your husband. Knowing that we have earned your trust across multiple orders and that you highly recommend us means the world to our entire team. We look forward to looking after you both for many years to come! Thanks From The Mobility Smart Team

Posted 5 days ago

“I have found Mobility SMART easy to deal with, good range of services ,the goods ordered arrived when stated will continue to use this company”

Helpful Report

Posted 6 days ago

Thank you for your wonderful review, Suzanne Green! We are absolutely delighted to hear that you find us easy to deal with and that your orders always arrive exactly when expected. We take great pride in offering a wide range of services to meet our customers' needs, and knowing that you will continue to use Mobility Smart in the future means the world to our team! Thanks From The Mobility Smart Team

Posted 5 days ago

“Very friendly and although the item I bought Did not fit the return was very quick and without fuss”

Helpful Report

Posted 6 days ago

Thank you for your wonderful review, Roy Macgregor! While it’s a shame the item wasn't quite the right fit this time, we are so glad to hear that you found our team friendly and our returns process quick and hassle-free. We always want our customers to shop with absolute confidence, so your feedback means a lot to us! Thanks From The Mobility Smart Team

Posted 5 days ago

“quick and promt deliverie only thing a smaller box ora bag would have been better”

Helpful Report

Posted 6 days ago

Thank you for your review, Celia Mason! We are delighted to hear that you enjoyed our quick and prompt delivery. We also truly appreciate your feedback regarding the packaging size—we are always looking for ways to be more eco-friendly and efficient, so we will certainly pass your comments along to our warehouse team. Thank you for helping us improve! Thanks From The Mobility Smart Team

Posted 5 days ago

“Exactly what I wanted fast delivery excellent”

Helpful Report

Posted 6 days ago

Thank you for your excellent review, Carl Henning! We are delighted to hear that your order arrived quickly and was exactly what you were looking for. Providing a seamless and accurate shopping experience is always our top priority! Thanks From The Mobility Smart Team

Posted 5 days ago

Mobility Smart Limited is rated 4.7 based on 1,449 reviews