Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 1,449 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and good range of aids”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Angela Jones! We are so pleased to hear that you were happy with the speed of your delivery and our range of products. We strive to be a "one-stop shop" for all mobility needs, so it’s fantastic to know you found what you were looking for. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Best shower chair I've ever bought. One drawback for me is that it is a little lower than I need. I struggle with getting up but otherwise it's perfect. 3-4 inches higher would be idea for me”

Helpful Report

Posted 1 month ago

Thank you for the review, Theresa Wiggins! We are thrilled to hear that this is the best shower chair you’ve ever bought. We appreciate your honest feedback regarding the height. We do stock height-adjustable models and even leg extensions for certain ranges that might provide those extra few inches to make standing up easier for you. Please feel free to give our team a call—we would be more than happy to see if we can help find a solution to make it 100% perfect! Thanks From The Mobility Smart Team

Posted 1 month ago

“I'm so pleased with the kettle it's made such a difference to my life. I struggle to pick things , so this kettle is so easy to use. You just need to tilt it.”

Helpful Report

Posted 1 month ago

Thank you for such a lovely review, Sharon Reilly! We are absolutely delighted to hear that your new kettle has made such a positive difference to your daily life. We know that even small changes, like being able to tilt rather than lift, can provide a huge boost to independence. It’s wonderful to know we could help make things a little easier for you! Thanks From The Mobility Smart Team

Posted 1 month ago

“Product came as ordered & described.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Anne Lee! We are pleased to hear that your product arrived exactly as ordered and described. Providing a reliable service is our top priority, and we appreciate your feedback. Thanks From The Mobility Smart Team

Posted 1 month ago

“Quick service , parts excellent fit”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Frederick Brook! We are so pleased to hear that the parts were an excellent fit and that you enjoyed our quick service. We know how important it is to get the right parts the first time, so it’s great to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service. Brilliant showroom. Very helpful staff. Would recommend.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Jane Keighley! We are so pleased you enjoyed your visit to our showroom. We take great pride in creating a space where customers can explore our range comfortably, and I’ll be sure to pass your kind words on to our helpful staff. Thank you for your recommendation! Thanks From The Mobility Smart Team

Posted 1 month ago

“Item was exactly as described and arrived even sooner than the expected delivery date.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Barry O'Brien! We are so pleased to hear that your item arrived ahead of schedule and was exactly what you were looking for. We always aim to get our products to our customers as quickly as possible, so it’s great to know we exceeded your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great service. And fast delivery”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Rita Curran! We are so pleased to hear that you were happy with our service and the speed of your delivery. We know how important it is to get your items quickly, and we're delighted we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“I found it was an easy ordering system and the products arrived quickly and well packaged. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Dee Vaughan! We are so pleased to hear that you found our ordering system easy to use. We take great care in making sure our products are well packaged and delivered quickly, so it’s wonderful to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“This is my go to company for aids in my home. I have bought a tetrapod which has given me stability and the latest is a grabber which is a brilliant purchase and saves me from having to reach down to pick things off the floor. .”

Helpful Report

Posted 1 month ago

Thank you for such a lovely review! We are honoured to be your "go-to company" for home aids. It is wonderful to hear how much of a difference the tetrapod and the grabber have made to your daily life and independence. Helping our customers stay safe and comfortable at home is exactly why we do what we do! Thanks From The Mobility Smart Team

Posted 1 month ago

“After a minor issue with the online payment system the product was delivered quickly and is as described. The staff went out of there way to rectify the payment issue with great alacrity and care.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Marcus Walker! We are so pleased that we could quickly resolve the payment issue for you. We pride ourselves on our customer support, so hearing that our team handled your situation with "alacrity and care" is a huge compliment. We’re glad the product arrived safely and is exactly what you needed! Thanks From The Mobility Smart Team

Posted 1 month ago

“Good products and price pity DHL drivers can't read , instruction was leave in safe place ie Front Porch actually left on front step in full view of anyone.”

Helpful Report

Posted 1 month ago

Thank you for the feedback, John Collinson. We are glad to hear you are happy with the products and the price, but we are very sorry to hear that the delivery driver didn't follow your safe place instructions. We understand how important it is for parcels to be left securely, especially when specific instructions are provided. We will be feeding this back to DHL to ensure our delivery standards are met. We appreciate your patience and for bringing this to our attention. Thanks From The Mobility Smart Team

Posted 1 month ago

“Order despatched and received very quickly.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Marigold Pezzack! We are so pleased to hear that your order was dispatched and received so quickly. We know how important it is to get your items without delay, and we’re delighted we could provide such an efficient service for you. Thanks From The Mobility Smart Team

Posted 1 month ago

“Quick delivery good quality”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Margaret Tazzar! We are so pleased to hear that you were happy with the speed of your delivery and the quality of your purchase. We strive to get our products to our customers as quickly as possible without compromising on quality, so it’s great to know we hit the mark! Thanks From The Mobility Smart Team

Posted 1 month ago

“Trolley was delivered at the yimeie I was informed of. A friend put it together which was very easy. Very pleased with it”

Helpful Report

Posted 1 month ago

Thank you for the lovely review, Ann Cule! We are so pleased to hear that your trolley arrived exactly when expected and that it was easy to put together. It’s great to know you’re happy with the product—we hope it makes things much easier for you around the home! Thanks From The Mobility Smart Team

Posted 1 month ago

“excellent service with a quick delivery”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Simon Dynes! We are so pleased to hear that you were happy with our service and the speed of your delivery. We know how important it is to get your items quickly, and we're delighted we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Well made goods, lots of choice, competitive prices, good service all round.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Pam Wisher! We are so pleased to hear that you enjoyed the "all round" service at Mobility Smart. We take great pride in offering a wide range of high-quality products at competitive prices, so it’s fantastic to know we met your expectations across the board. Thank you for your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review, Geoffrey Davies! We are so pleased to hear that you enjoyed our service. We strive to provide a seamless experience for every customer, and your feedback is a wonderful boost for the whole team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“It’s going ok at the moment”

Helpful Report

Posted 1 month ago

Thank you for the feedback, Balminder Singh Virdee. We are glad to hear that everything is going well with your order so far! Please don't hesitate to reach out if you need any further assistance or have any questions as you continue to use your product. We are always here to help. Thanks From The Mobility Smart Team

Posted 1 month ago

“Could not have been better.delighted with the product and prompt attention too”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, David Brimble! We are so pleased to hear that you are delighted with your product and our service. We strive to provide prompt attention to every order, and knowing we couldn't have done better is a fantastic compliment for the whole team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,449 reviews