Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,640 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent seller , I would highly recommend. The basket did not fit my zimmer frame but a friend managed yo attached it by other means, I am really happy with it... Thank you. .”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review and for recommending us so highly! We are absolutely delighted to hear that you are really happy with the basket, and we give full credit to your resourceful friend for finding a clever way to securely attach it to your frame. Your kind words mean the world to our team, and we are so glad it is working out perfectly for you! Thanks From The Mobility Smart Team

Posted 1 month ago

“Had purchased new shower mats on Amazon but returned them after I slipped on them as they were plastic and dangerous. Ordered these mats from Mobiliy Smart and what a difference! They are brilliant and I feel secure on them. No slipping and they feel more expensive. Can recommend! Much better quality.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such an important and wonderful review! We are absolutely thrilled to hear what a massive difference our shower mats have made for you, especially after such a scary experience with your previous purchase. Your safety and peace of mind in the bathroom are our absolute priorities, so knowing you now feel completely secure and can highly recommend our quality means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“After an operation to put in screws and plates after a break in my leg. Can't take any weight on it for 6 weeks. This knee scooter has been a wonderful means of getting about in my home. Ordered on Saturday arrived tuesday. Very happy with service and scooter.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review, and we wish you a very speedy and smooth recovery after your operation! We completely understand how challenging a strict 6-week non-weight-bearing period can be, so we are absolutely thrilled to hear that your new knee scooter has given you back your independence at home. Knowing that our quick weekend turnaround and Tuesday delivery made life a little easier for you during this time truly means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent customer service”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Patricia Kippen! We are absolutely delighted to hear that you experienced excellent customer service with us. Our team works incredibly hard to support our customers every step of the way, so your kind words truly mean the world to us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great delivery and ideal for mobility badge/clock. Exactly what I needed”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that your item arrived safely and is the exact, ideal fit for your mobility badge and parking clock. We know how important these everyday essentials are for keeping life moving smoothly, and we are thrilled to have provided exactly what you needed. Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Tracy! We are absolutely delighted to hear that you experienced excellent service with us. It is also fantastic to hear that you follow or spotted us on Instagram—we love staying connected with our community there! Thank you so much for your support. Thanks From The Mobility Smart Team

Posted 1 month ago

“Really helpful company, i emailed them before i brought to see if a certain battery would fit my mum's mobility scooter and also asked what there returns was if the battery wasn't the issue. They replied within 24 hours, saying that if the battery wasn't the issue they would be happy to find out what was wrong with the scooter. Thankfully the battery arrived within a couple of days and was well packed. It was also a reasonable price. delivery was quick and i was not charged for delivery”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a lovely and detailed review! We are absolutely thrilled to hear that the new battery did the trick and that your mum's mobility scooter is up and running again. We always aim to go the extra mile to support our customers and their families, so we are glad our team could offer you that extra peace of mind before you purchased. Thank you for highlighting our quick, free delivery and secure packaging! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent Company, Highly Recommend The item was a lot cheaper than other places even with delivery added. It was dispatched immediately and posted in the allotted time scale which was very quick. The communication was excellent and I am very pleased with the purchase and the company as a whole. I would definitely recommend this company to anyone who needs mobility aid.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful and detailed review! We are absolutely thrilled to hear that you are so pleased with your purchase and our service as a whole. We work incredibly hard to keep our prices highly competitive—even with delivery included—and to get orders out the door immediately. Knowing that you would definitely recommend us to anyone needing a mobility aid is the highest compliment our team could receive! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent product, excellent service and delivery. Highly recommended.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you experienced excellent service, rapid delivery, and are pleased with your product. Knowing that you highly recommend us is the best reward our entire team could ask for. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great communication of when product on its way. Easy to replace and works great , thank you”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you appreciated our delivery updates and that the replacement part was easy to fit and works perfectly. Keeping our customers informed every step of the way is very important to us, so your feedback means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Brilliant service”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you received brilliant service from our team. Your support means the world to us, and we look forward to helping you again whenever you need us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Nice sturdy easy to assemble chair very pleased good value and service”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you are very pleased with your new chair and that you found it sturdy, easy to assemble, and great value. Providing dependable products alongside excellent service is what we always strive for, so your kind words mean a lot to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy to order prompt delivery”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you found our website easy to order from and that your item arrived so promptly. Ensuring a smooth and speedy experience is very important to us, so your feedback means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great choice and prices for me. Excellent delivery times.Always mt go to site.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! Hearing that we are always your go-to site absolutely warms our hearts. We work incredibly hard to maintain a great choice of products and highly competitive prices, so knowing we consistently deliver a great experience for you is the best reward our team could ask for. Thank you for your continued loyalty and support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very prompt delivery. Brilliant sturdy product”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Ann Usher! We are absolutely delighted to hear that you are pleased with your brilliant, sturdy product and that it arrived so promptly. Ensuring our items are durable and delivered quickly is always our top priority, so your feedback means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Incredible service delivered in just 2 days”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Jenny Flint! We are absolutely delighted to hear that you received incredible service and that your order arrived in just 2 days. We know how important it is to get your items quickly, and your feedback is a fantastic reward for our hard-working packing and delivery teams! Thanks From The Mobility Smart Team

Posted 1 month ago

“Ordered online late at night, selected express delivery - item delivered within 2 working days. Great service.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that your express order arrived within 2 working days, especially since you ordered late at night. Our warehouse team works incredibly hard to process orders as quickly as possible, so it is fantastic to know our swift service hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“It was easy to contact, and the delivery man was good.”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review! We are absolutely delighted to hear that you found it easy to get in touch with us and that you had such a positive experience with the delivery driver. We pride ourselves on being accessible and helpful to our customers, so your kind words mean a lot to our entire team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent customer service; very professional advice before purchase; incredibly prompt dispatch and delivery”

Helpful Report

Posted 1 month ago

Thank you so much for your outstanding review, J Welsh! We are absolutely delighted to hear that you received excellent customer service and professional advice before making your purchase. We know how important it is to get the right information when choosing mobility products, and we are thrilled that our team was able to help. Thank you also for highlighting our incredibly prompt dispatch and delivery! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very easy to find and order what I needed, delivery was quick and everything was packed securely, I would be very happy to use this company again.”

Helpful Report

Posted 1 month ago

Thank you so much for your beautiful review, Marguerite Smith! We are absolutely thrilled to hear that it was easy to find and order exactly what you needed, and that everything arrived quickly and securely packed. Knowing that you would be very happy to use our company again is the best compliment our team could ask for. Thank you for your support! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,640 reviews