Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,295 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“STAFF EXTREMELY HELPFUL, VERY-QUICK SERVICE, SO GLAD I FOUND THEM ON EBAY. I MADE AN ERROR ON MY ORDER BUT THEY CORRECTED IT FOR ME AND SENT AND SENT ME A REPLACEMENT.”

Helpful Report

Posted 1 month ago

Thank you for the glowing review, Tony Irvin! We are so glad you found us on eBay. We know that errors can happen, so we make it a priority to be extremely helpful and resolve any issues as quickly as possible. We’re delighted that we could get your replacement sent out and that you're happy with the service. We appreciate the support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Quick efficient service, product dispatched promptly and as advertised. Works well.”

Helpful Report

Posted 1 month ago

Thank you for the review! We are so pleased to hear that you experienced a quick and efficient service. Ensuring products are dispatched promptly and arrive exactly as advertised is what we strive for with every order. We're glad to hear your purchase is working well for you! Thanks From The Mobility Smart Team

Posted 1 month ago

“The bath seat is perfect size for me as my bath is quite small .. very helpful for lifting myself out of the bath .”

Helpful Report

Posted 1 month ago

Thank you for the lovely review, Christine Jones! We are so pleased to hear that the bath seat is the perfect size for your bathroom. It’s wonderful to know that it is providing you with that extra bit of help and safety when lifting yourself out of the bath. Making daily tasks a little easier and safer is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 1 month ago

“Good product. Have previously had the Bliss but is doesn’t reach very well. This one is libger”

Helpful Report

Posted 1 month ago

Thank you for the review, Sandie Allen! We are so pleased to hear that this product is a better fit for your needs than the Bliss. We know that when it comes to mobility aids, having that extra reach can make all the difference. It’s great to know that this version is working well for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service would definitely use this Company again”

Helpful Report

Posted 1 month ago

Thank you for the review! We are so pleased to hear that you experienced excellent service with us. Knowing that you would definitely use us again is the best compliment our team could receive. We look forward to being of service to you in the future! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent experience, great selection of mobility aids many at a very fair price very quick to despatch and well packaged, good customer service..Always my first choice to visit when I need something....Thank you”

Helpful Report

Posted 1 month ago

Thank you for the wonderful feedback, Julie Pownall! We are so pleased to hear that we are always your first choice for mobility aids. We work hard to ensure our products are offered at a very fair price and that our packaging and dispatch process is top-notch. Knowing you had such an excellent experience means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“The scooter was easy to assemble and so much easier to use around the house than a wheelchair. The only down side are the handle bars keep sliding down which isn’t a problem as they are easy to adjust.”

Helpful Report

Posted 1 month ago

Thank you for the review, Jeanette Gowshall! We are so pleased to hear that your new scooter was easy to assemble and is making life easier around the house compared to using a wheelchair. We appreciate you mentioning the handlebar adjustment. While we're glad they are easy to fix, we want them to stay secure for your safety and comfort. One of our team members would be happy to offer a tip on tightening the adjustment mechanism to ensure they stay in place! Thanks From The Mobility Smart Team

Posted 1 month ago

“Quick hassle free transaction, fast delivery, fantastic range of items, keep you informed about your purchase, great value for money.”

Helpful Report

Posted 1 month ago

Thank you for the fantastic review! We are so pleased that you found our service hassle-free and that you enjoyed our range of items. Keeping our customers informed every step of the way is a top priority for us, so it’s great to hear you felt well-updated. We’re delighted we could offer you great value for money and look forward to your next visit! Thanks From The Mobility Smart Team

Posted 1 month ago

“I have recently purchased a few items from this company. Delivery was quick and items just right. Will use them again.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Janet Evans! We are so pleased to hear that your recent purchases were just right for your needs. We work hard to ensure our delivery is quick and our products meet the high standards our customers expect. Knowing that you plan to use us again is the best feedback our team could receive. Thank you for your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Was delivered quickly, moves easily, just one thing the brakes could be more acessable maybe put a brake system on the arms, a little like puchchairs , it is hard to reach the castors when you have mobility probs”

Helpful Report

Posted 1 month ago

Thank you for the review, Wendy Kelly! We are glad to hear your order was delivered quickly and that the product moves easily for you. We really appreciate your constructive feedback regarding the accessibility of the brakes. You make a very fair point—reaching down to the castors can be difficult for those with mobility challenges. We will certainly pass your suggestion for a handle-mounted brake system along to our product development team. Thank you for helping us improve! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very happy with the service and the product”

Helpful Report

Posted 1 month ago

Thank you for the lovely review, Linda Phillips! We are so pleased to hear that you are very happy with both our service and your new product. We strive to provide a consistently high standard across the board, so your feedback is much appreciated by the whole team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Just got a shower chair as my wife does not walk too good. She loves it! She can now fully relax and enjoy the shower”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Brian Lister! We are so happy to hear that your wife is enjoying her new shower chair. It’s fantastic to know that she can now fully relax and enjoy her showers with that extra bit of support and safety. Making daily life a little easier and more comfortable for our customers is exactly why we do what we do! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very pleased so far. My elbow crutches are much better than the standard nhs ones. Delivery was fast and they are significantly more comfortable.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We are so pleased to hear that you are very happy with your new elbow crutches. While we know how important standard equipment is, we take great pride in offering options that provide significantly more comfort and better features for daily use. It’s wonderful to know they are making a difference for you already! Thanks From The Mobility Smart Team

Posted 1 month ago

“My trolley arrived promptly , was easy to assemble and is now in full use”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Sheila Mackenzie! We are so pleased to hear that your trolley arrived promptly and was easy to assemble. It’s fantastic to know that it is already in full use and helping you out. We aim to provide products that make life a little easier from the moment they arrive! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Thank you for the review, Pamela Williams! We are so pleased to hear that you experienced excellent service with us. We strive to make every interaction a positive one, and your feedback is much appreciated by the whole team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Looks strong and has made my life easier putting on support socks, just wish it was a little more discreet as quite large and colour very bright,maybe just steel or white would be more discreet.”

Helpful Report

Posted 1 month ago

Thank you for your honest feedback! We are so pleased to hear that the product is strong and has made the daily task of putting on support socks much easier for you. We also really appreciate your comments regarding the design. We understand that many of our customers prefer discreet options like steel or white, and we will certainly pass your suggestions along to our product development team. Thank you for helping us improve! Thanks From The Mobility Smart Team

Posted 1 month ago

“I haven't used this ComPany before, but I was pleased with my purchases. They arrived quickly and well packaged.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Suzanne Oxby! We are so pleased that your first experience with us was a positive one. It’s great to know that you were happy with your purchases and that they arrived quickly and well-packaged. We look forward to being of service to you again now that you’ve discovered us! Thanks From The Mobility Smart Team

Posted 1 month ago

“So good I went back again! Warm human interaction. Great delivery and service. Met all my requirements both times. I have no hesitation to highly recommend.”

Helpful Report

Posted 1 month ago

Thank you for the glowing review, Teresa Dorward! It is the best compliment possible to hear that you "went back again" for your second purchase. We are so pleased that you enjoyed the warm human interaction with our team. We truly believe that great service is about more than just delivery—it’s about supporting our customers every step of the way. Thank you for your high recommendation! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent delivery and good strong products...the exception was the portable plastic urea vessel that has a flimsy pastic lid that doesnt seal the container tightly allowing spillage on my bed...im not talking about the iarge grey pan and lid but the blue plastic bottle....”

Helpful Report

Posted 1 month ago

Thank you for the review, Dermot Byrne. We are glad to hear you found our delivery excellent and our other products strong, but we are very sorry to hear about the issue with the blue plastic bottle. A secure seal is essential for a product like this, and we apologize for the frustration and mess caused by the flimsy lid. We will be looking into this specific item immediately and would like to make this right for you. Please contact our customer service team so we can resolve this as a priority. Thanks From The Mobility Smart Team

Posted 1 month ago

“Website was easy to use with a straight forward ordering process”

Helpful Report

Posted 1 month ago

Thank you for the feedback, Oneatta Jones! We are so pleased to hear that you found our website easy to use. We strive to make the ordering process as straightforward as possible, so it’s wonderful to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,295 reviews