Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,079 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

Write Your review

Tell us how Mobility Smart Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent purchase of modular raised toilet seat.”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Ann Wilson! We are so pleased to hear that you are happy with your modular raised toilet seat. It’s a great product for providing extra comfort and independence, so we’re glad to know it was an excellent purchase for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“i found this company very helpfull,friendly,and professional, my queries answerd, and dealt with quickly and efficiently. my order came sooner than expected,well packaged,very happy with whole experience.nice speaking to a human being,made a pleasent change.”

Helpful Report

Posted 4 weeks ago

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience and that speaking with our team made a pleasant change. We take great pride in being helpful, friendly, and professional, and it’s wonderful to know your order arrived even sooner than expected. We believe that personal connection makes all the difference! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Awful product made of cheap plastic, hard to open, plus they sent the wrong colour. I have been ripped-off. Box all battered.”

Helpful Report

Posted 4 weeks ago

Hi Debra, We are incredibly sorry to hear about your experience. This is certainly not the standard we strive for, and it sounds like we missed the mark in several areas—from the product quality to the shipping and fulfillment. We definitely don't want you to feel "ripped off." We would love the chance to make this right immediately. If you would like to return the item for a full refund or a replacement in the correct color, please contact our support team at support@mobilitysmart.co.uk or reply to your order confirmation email. Your feedback regarding the material and packaging has been noted, and we’ll be looking into this with our quality control and shipping teams. We hope to hear from you soon so we can fix this. Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Happy with transaction.”

Helpful Report

Posted 4 weeks ago

Thank you for the feedback, Richard Marrows! We are glad to hear that you were happy with the transaction. Providing a smooth and straightforward shopping experience is what we aim for every time. We appreciate you choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Easy to order, quick delivery. Great walking stick stick”

Helpful Report

Posted 4 weeks ago

Thank you for the review, David Bird! We are so pleased to hear that you found it easy to order and that your walking stick arrived quickly. Knowing that you're happy with your new stick is great news. We appreciate you choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Easy to order and quick delivery. Great walking stick. Would use seller again”

Helpful Report

Posted 4 weeks ago

Thank you for the review, David Bird! We are so pleased to hear that you found it easy to order and that your walking stick arrived quickly. Knowing that you're happy with your new stick and would shop with us again is the best compliment we could receive. We look forward to seeing you next time! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Seems to be helping by relieving pressure. It did start to be uncomfortable but when I looked into use more, advice was to build up gradually from 1 hour at most to begin with. That seems to be working for me. Am glad I didn’t go for the deeper one straight away as I think that would have been too much to start, perhaps when this one flattens with use. There is a lot of guidance available online regarding whether wedge shape or level shape is more suitable depending on your condition(s).”

Helpful Report

Posted 4 weeks ago

Thank you for sharing such a helpful and detailed review. We are so glad to hear that the product is relieving pressure for you! You’ve made a fantastic point about building up usage gradually; it’s advice that will surely help other customers find their own comfort levels. We are also pleased that your research into wedge vs. level shapes led you to the right choice for your current needs. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“First class service.kept informed of procedures for delivery.My item was as described well pleased . Recommend to my friends.”

Helpful Report

Posted 4 weeks ago

Thank you for the "first class" review! We are so pleased to hear that you were kept well-informed throughout the delivery process and that your item was exactly as described. Knowing that you would recommend us to your friends is the highest praise we could receive. We truly appreciate your support! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Very pleased with excellent service. So prompt & friendly.”

Helpful Report

Posted 4 weeks ago

Thank you for the lovely review, Jennifer Allison! We are so pleased to hear that you enjoyed our friendly service. We always aim to be as prompt as possible with our orders, so it’s wonderful to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“The wedge we ordered for one of our residents is exactly what we required and has made the resident a lot more comfortable”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Samantha Saunders Lane! We are so pleased to hear that the wedge was exactly what you required. Knowing that it has made your resident a lot more comfortable is the best feedback we could hope for. We appreciate the work you do and are glad we could help! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Fast delivery, well packaged, would recommend”

Helpful Report

Posted 4 weeks ago

Thank you for the review! We are so pleased to hear that your order arrived quickly and was well packaged to ensure it reached you safely. Knowing that you would recommend us is the highest compliment we could receive. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Excellent price, excellent product and super speedy delivery. Highly recommend. Thanks for your service”

Helpful Report

Posted 4 weeks ago

Thank you for the glowing review, Donna Robinson! We are thrilled to hear that you found our price, product, and delivery speed all to be excellent. We truly appreciate your high recommendation—it’s the best feedback our team can receive. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Tried a few of these...from a friend be using my own soon quick delivery thank you”

Helpful Report

Posted 4 weeks ago

Thank you for your review, Sonia Lees! It’s great to hear that you’ve already had a chance to try the product out through a friend and liked it enough to get your own. We are glad we could get yours to you with our quick delivery service. We hope you enjoy having your own to use now! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Easy to order, great prices, Ordered Sunday and arrived Tuesday. Perfect.”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Colin Edmonds! We are so pleased to hear that your experience was "perfect" from start to finish. We know that weekend orders are often needed urgently, so we are glad we could get your items to you by Tuesday. We appreciate your feedback on our prices and easy ordering process! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Ordered it before 2.30 and was delivered within 24 hours excellent service”

Helpful Report

Posted 4 weeks ago

Thank you for the "excellent" review, Stephen Graham! We are thrilled that your order arrived within 24 hours. > We work hard to process and dispatch orders as quickly as possible, especially when they are placed before our 2:30 PM cutoff. We're glad we could get your items to you so fast! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“very quick delivery fits perfect thanks”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Clifford Pilkington! We are so pleased to hear that your order arrived quickly and that the item fits perfectly. > Getting the right fit is so important, so we are glad we could help you find exactly what you needed. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Very pleased with the service would highly recommend”

Helpful Report

Posted 1 month ago

Thank you for the lovely review, Susan Mathew! We are so pleased to hear that you were happy with our service. We truly appreciate you taking the time to highly recommend us to others—it means a lot to the whole team here. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Easy to order and fast delivery. All items as expected. Thank you”

Helpful Report

Posted 1 month ago

Thank you for the review, Catherine V Maddox! We are so pleased to hear that your ordering process was easy and that everything arrived exactly as expected. Providing a smooth experience and fast delivery is what we aim for with every order. We truly appreciate your support! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Quick efficient service”

Helpful Report

Posted 1 month ago

Thank you for the review, Debbie Goddard! We are glad to hear that you experienced a quick and efficient service. Our team works hard to make sure every order is handled with speed and care, so it’s great to know we met your expectations! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Very efficient servvice and a very good quality product ... thank yolu”

Helpful Report

Posted 1 month ago

Thank you for the review, Denise Kennedy! We are so pleased to hear that you received very efficient service and that you are happy with the quality of your product. We aim to provide top-tier items alongside a speedy process, so your feedback is wonderful to hear. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 weeks ago

Mobility Smart Limited is rated 4.7 based on 1,079 reviews