Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,295 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first class service will be reordering fast dilivery and perfect for what i needed”

Helpful Report

Posted 1 month ago

Thank you for the glowing review, Barbara Hunt! We are absolutely delighted to hear that you received first-class service from our team. Knowing that the product was perfect for what you needed and arrived so quickly is exactly what we strive for. We truly appreciate your support and look forward to your next order! Thanks From The Mobility Smart Team

Posted 1 month ago

“Arrived on time, well packaged. Tested and OK. Easy and very pleased.”

Helpful Report

Posted 1 month ago

Thank you for the review, Vivien Butcher! We are so pleased to hear that your order arrived on time and well packaged. It’s great to know that everything is tested and working perfectly for you. We aim to make the process as easy as possible, so we're delighted that you're happy with your experience. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Fast delivery, good value for money, will definitely use Mobility Smart again!”

Helpful Report

Posted 1 month ago

Thank you for the fantastic review! We are so pleased to hear that you enjoyed our fast delivery and found your purchase to be good value for money. Knowing that you will definitely use Mobility Smart again is the best compliment we could receive. We look forward to being of service to you next time! Thanks From The Mobility Smart Team

Posted 1 month ago

“Received regular updates on the delivery of my order and the product arrived well packaged and in good time. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful feedback! We are so pleased to hear that you found our regular delivery updates helpful. Keeping our customers informed every step of the way is a top priority for us, and we're glad your order arrived well packaged and in good time. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“From ordering to delivery the process was seamless. I did research on type of wheelchair my mum required as her previous on was heavy to lift into car and also to push. The one I bought is lighter, so much easier to push with larger back wheels and comfortable wider seat. Very pleased”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Tina Dyke! We are so pleased to hear that the entire process was seamless for you. It sounds like your research really paid off! We know what a difference a lighter wheelchair and larger wheels can make for both the user and the person pushing. We are delighted that your mum is comfortable in her new wider seat and that it's much easier for you to lift into the car. Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy order, fast delivery, all in good order as advertised.”

Helpful Report

Posted 1 month ago

Thank you for the feedback, Lynette Hart! We are so pleased to hear that your experience was easy and fast from start to finish. We take pride in ensuring that everything arrives exactly as advertised and in perfect condition, so it’s great to know you are happy with your order. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“...a wonderful exprience shopping with you...thank you !!..”

Helpful Report

Posted 1 month ago

Thank you so much for the kind words, Peter Carse! We are absolutely delighted to hear that you had such a wonderful experience shopping with us. Our team works hard to make sure every customer feels supported, so your "thank you" really means a lot to all of us here. We look forward to seeing you again! Thanks From The Mobility Smart Team

Posted 1 month ago

“How easy was this. Website easy to use. Found what i wanted. Easy checkout. Great communication via e mail eg acknowledgement of purchase and information regarding delivery. Great purchase( folding perching stool ) used all the time perfect for my bad back whilst i' cooking etc.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Judith Highcock! We are so pleased to hear that your experience was easy from start to finish. It’s especially great to know that your folding perching stool is making such a difference for your back while you're in the kitchen. We aim to provide products that make daily tasks "perfect" and pain-free, so this is lovely to hear! Thanks From The Mobility Smart Team

Posted 1 month ago

“Bought Two Kylie quilted bed protectors. Very good value best I could find on the internet most are £37 each you supplied two for £49 The protectors came quickly well wrapped Great price Thank you.”

Helpful Report

Posted 1 month ago

Thank you for the great review, Paul Johnson! We are so pleased to hear that you found such excellent value with our Kylie quilted bed protectors. We work hard to offer the best prices on the internet, so knowing we could save you a significant amount compared to other retailers is fantastic feedback. We’re glad they arrived quickly and safely for you! Thanks From The Mobility Smart Team

Posted 1 month ago

“I recently bought a charging tray for the batteries on my small TGA mobility scooter. The transaction was easy and problem free. Dispatch was fine and delivered quickly. No problems. The only issue I have is with the cost of the item. I realise this probably beyond your control but nevertheless the item is overpriced.”

Helpful Report

Posted 1 month ago

Thank you for your honest feedback, Carl Shirley! We are glad to hear that your transaction was smooth and that your TGA charging tray arrived quickly and without any issues. We appreciate your comments regarding the cost; as a specialist component, these prices are often set by the manufacturer, but we always strive to keep our own margins as competitive as possible. Your feedback is very valuable to us as we continue to review our pricing across our range. Thanks From The Mobility Smart Team

Posted 1 month ago

“I use walking stick and needed a more stable ferrules. I am happy with my purchase.”

Helpful Report

Posted 1 month ago

Thank you for the review, Lakhminder Jagdev! We are so pleased to hear that you are happy with your new ferrules. Having that extra bit of stability makes all the difference when using a walking stick, and we're glad we could provide exactly what you needed to feel more secure. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“It was a pleasure realing with Mobility Smart. I was kept fully informed as to the status of my ouer which was delivered promptly. However I did have to return this itema and Mobility Smart cold noy have been more helpful. I can reciment them 100%”

Helpful Report

Posted 1 month ago

Thank you for the 100% recommendation, Christopher Parker! It was a pleasure dealing with you as well. We believe that a helpful returns process is just as important as the delivery itself, so we are delighted to hear our team supported you throughout. We aim to keep our customers fully informed every step of the way, and we're so glad you felt well-served. Thanks From The Mobility Smart Team

Posted 1 month ago

“Product arrived quickly and was carefully packaged. I am very pleased with it.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review! We are so pleased to hear that you are very happy with your purchase. We take great care in our packaging to ensure every item arrives in perfect condition, so it’s great to know your order reached you quickly and safely. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Second purchase, very pleased with the service provided and the quality of the products.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Kerry Butler! We are so pleased to hear that you are happy with your second purchase from us. Consistency is very important to us, so knowing that both our service and product quality continue to meet your expectations is fantastic. We truly value your loyalty! Thanks From The Mobility Smart Team

Posted 1 month ago

“Well pleased with the quality of the flexifoot crutches.It is the first time that I have used this type of walking aid but this type with the flexifoot makes contact with the ground mutch more positive.Would strongly recommend this type of walking aid.”

Helpful Report

Posted 1 month ago

Thank you for the strong recommendation, Ronald Cave! We are so pleased to hear that you are enjoying the quality of your Flexifoot crutches. It’s great to know that the Flexifoot design has made such a difference in providing a more positive contact with the ground for you. We aim to provide aids that truly improve stability and confidence, so your feedback is wonderful to hear! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent! Very good quality looks very nice in the shower ! Eould reccomend”

Helpful Report

Posted 1 month ago

Thank you for the "excellent" review, Debbie Mole! We are so pleased to hear that you are happy with the quality of your purchase. We believe that mobility aids should be both practical and stylish, so it’s wonderful to know that it looks very nice in your shower! Thank you for the recommendation and for choosing Mobility Smart. Thanks From The Mobility Smart Team

Posted 1 month ago

“good company quick service even when i found a bung missing fron the end of table i phoned up and they sent one out which wasn't long in coming”

Helpful Report

Posted 1 month ago

Thank you for the review, Dawn Fuller! We are so pleased to hear that you enjoyed our quick service. We always aim for perfection, but if something is missing, we make it our priority to fix it right away. We're glad the replacement bung arrived quickly and that you are happy with your table. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Absolutely delighted. We needed a product urgently, whether it was an immediate response to our email or very speedy postage, it arrived next day - we were super happy. Thank you Mobility Smart!”

Helpful Report

Posted 1 month ago

Thank you for the glowing review, Rob King! We are absolutely delighted that we could help when you needed a product urgently. Our team understands how critical these items can be, so we make it our mission to provide immediate responses and next-day delivery whenever possible. Knowing you were "super happy" with the service makes our day. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Ordering on line was simple. The communication via email was prompt. Appreciated the follow up phone call to check details of the order. Subsequent call to customer services was efficiently dealt with. Thank you Mobility Smart.”

Helpful Report

Posted 1 month ago

Thank you for the detailed feedback, Ron Macrory! We are so pleased to hear that you enjoyed a seamless experience across all our departments. We believe that prompt communication and a personal touch—like our follow-up phone calls—make all the difference in ensuring your order is exactly right. It is wonderful to know our customer service team was able to assist you efficiently. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“The delivery was quick did not take long to come”

Helpful Report

Posted 1 month ago

Thank you for the review, Peter Tarbuck! We are so pleased to hear that your order did not take long to come. We know how important it is to receive your items promptly, so we make quick delivery a top priority. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,295 reviews