Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 1,700 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

Write Your review

Tell us how Mobility Smart Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Smart Limited 5 star review on 29th July 2026

Dave Moore

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bed risers were recommended by my GP. they seem to be working well. As the package came in sections that could be combined, there were several options for height. I foound the highest setting too high for me, but it was good to have the options.”

Helpful Report

Posted 3 weeks ago

Thank you so much for the lovely review! We are delighted to hear that the bed risers recommended by your GP are working well for you. Having that modular design is so important, as everyone's needs are different—we are glad that even though the highest setting wasn't quite right, the options allowed you to find the perfect, comfortable height. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Good communication when I had a query”

Helpful Report

Posted 3 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced great communication when you reached out with a query. Our team always strives to be as helpful and informative as possible, so your kind feedback truly means a lot to us. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Very prompt and professional service . Extremely helpful with my query which resulted in purchase . Would recommend the company”

Helpful Report

Posted 3 weeks ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that our team was able to provide prompt, professional support and help answer your query so you could make your purchase with confidence. Knowing that you would recommend us to others truly means the world to everyone here. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Although only a tiny order it arrived within 2 days. I was mightily impressed. They will be my first choice from now on.”

Helpful Report

Posted 3 weeks ago

Thank you so much for the wonderful review! We believe that every order matters, no matter how small, so we are absolutely thrilled to hear that your items arrived within two days and left you mightily impressed. Knowing that we have earned the spot as your first choice from now on truly means the world to our team. Thank you for choosing us, and we look forward to looking after you again next time! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“I have purchased a number of items over the last few years from mobility smart and would recommend them.”

Helpful Report

Posted 3 weeks ago

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you have been shopping with us over the last few years. There is no greater compliment than a long-term customer recommending us to others, and we truly appreciate your loyalty and support. Thank you for choosing us, and we look forward to looking after you for many more years to come! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Excellent service. Responded very quickly to email query. Order was dispatched on same day”

Helpful Report

Posted 3 weeks ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that our customer service team responded quickly to your email and that our warehouse crew got your order dispatched on the very same day. We know how important it is to get your questions answered and your items sent out without delay, so your kind words truly mean a lot to everyone here. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Fantastic company. Prompt delivery & good communication.”

Helpful Report

Posted 3 weeks ago

Thank you so much for the fantastic review! We are absolutely delighted to hear that you had such a positive experience with us. Keeping you informed with good communication and ensuring your order is delivered promptly are top priorities for our team, so your kind words truly mean a lot to us. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“A great company to deal with. The website is easy to navigate and descriptions are clear. The item I ordered is good quality, it was well packed and despatched quickly.”

Helpful Report

Posted 3 weeks ago

Thank you so much for such a wonderful and detailed review! We are absolutely thrilled to hear that you had a seamless experience with us from start to finish. Our team works hard to make our website easy to use and our product details clear, while our warehouse crew takes great pride in packing items securely and dispatching them rapidly. Knowing you are happy with the quality of your order truly means the world to everyone here. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Item was supplied extremely quickly and well packaged.”

Helpful Report

Posted 3 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your item arrived extremely quickly and was well packaged. Our warehouse team takes great pride in packing every order securely and dispatching it rapidly, so knowing they hit the mark for you truly means a lot to us. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Easy ordering and prompt delivery. Goods as I ordered and packaging intact.”

Helpful Report

Posted 3 weeks ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you had such a seamless experience with us. Our team works hard to keep ordering simple, dispatch items promptly, and pack everything securely so it arrives at your door in perfect condition. Your positive feedback truly means a lot to everyone here. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Happy with table and also the quick delivery.”

Helpful Report

Posted 3 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you are happy with your new table and that it arrived so quickly. Getting your items to your door safely and fast is a big priority for our team, so your positive feedback means a lot to us. Enjoy your new table! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Very quick delivery and product very good quyfor money”

Helpful Report

Posted 3 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your order arrived so quickly and that you are pleased with the quality and value for money of your product. Our warehouse team works hard to ensure rapid shipping, and we always aim to keep our prices as fair and affordable as possible. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Very efficient great service deliver promptly”

Helpful Report

Posted 3 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you found our service great and our team very efficient. Getting your essential items delivered promptly is always a top priority for us, so your kind words truly mean a lot to everyone here. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“I always find mobility smart helpful and very reliable.”

Helpful Report

Posted 3 weeks ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you always find our team helpful and very reliable. Consistency is everything to us, and knowing that we continue to provide the dependable service and support you need truly means the world to everyone here. Thank you for your continued support and trust in us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“This has been my first contact with Mobility Smart and I'm most impressed. Service has been excellent and I've been kept well informed of progress. Goods have arrived well packed and on time. I look forward to future contact with Mobility Smart.”

Helpful Report

Posted 4 weeks ago

Thank you so much for this wonderful review! We are absolutely thrilled to welcome you as a first-time customer and to hear that you've been so thoroughly impressed with your experience. As a team, we work incredibly hard to ensure our communication keeps you clearly informed and that your items arrive safely packed and exactly on time. Knowing that we have earned your trust and that you look forward to shopping with us again truly means the world to everyone here. Thank you for choosing us, and we look forward to looking after you next time! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“First Class Service”

Helpful Report

Posted 4 weeks ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you experienced first-class service from our team. We work hard to make sure every order is handled with the highest level of care, so your kind words truly mean a lot to everyone here. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“was simple to order service was good and product was great thanks again was out of stock and they got it sorted for us quickly”

Helpful Report

Posted 4 weeks ago

Thank you so much for the wonderful review! While we always try to keep everything fully stocked, occasionally items fly off the shelves quicker than expected—so we are absolutely delighted to hear that our team got it sorted out for you so quickly. Knowing that you found the ordering process simple, the service good, and the product great truly means the world to us. Thank you for your patience and for choosing us again! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“I bought an adapted knife and am extremely happy with it. My product arrived quickly and safely. The price was far cheaper than purchasing on Amazon. They would only permit me to purchase with a credit card ( but I don’t have one, just a debit card). Thankfully Mobility Smart allowed me to purchase using my debit card which I am most grateful for as my previous adapated knife (purchase many years ago from another company) had broken as was lost without it.”

Helpful Report

Posted 4 weeks ago

Thank you so much for this wonderful and detailed review! We are absolutely delighted that we could help you get your new adapted knife quickly and safely—especially after your previous one broke. We strongly believe that essential mobility and independent living aids should be as easy and affordable to access as possible, which is why we keep our prices competitive against sites like Amazon and ensure everyday payment methods like debit cards are always accepted. Knowing we could restore your independence in the kitchen and provide a stress-free experience truly makes our day. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Fantastic service. So friendly and helpful, answered all of our questions in detail. Also very fast responses to queries. Thank you so much.”

Helpful Report

Posted 4 weeks ago

Thank you so much for the fantastic review! We are absolutely delighted to hear that you found our team so friendly and helpful. We know that choosing the right mobility equipment often comes with a lot of questions, so we make it a strict priority to provide detailed answers and fast responses to give you complete peace of mind. Your kind words truly mean the world to our staff. Thank you for choosing us, and we are always here whenever you need us next! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Thank you for a excellent service.”

Helpful Report

Posted 4 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced excellent service from our team. Your kind words truly mean a lot to us and serve as a great boost to everyone here. Thank you for choosing us, and we look forward to looking after you again in the future! Thanks From The Mobility Smart Team

Posted 4 weeks ago

Mobility Smart Limited is rated 4.7 based on 1,700 reviews