Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,077 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a crutch caddy recently and didn’t really expect it to work but I’m really surprised how well it holds my crutches”

Helpful Report

Posted 1 week ago

Thank you for the review, Jan Owens! We love hearing that our Crutch Caddy exceeded your expectations. We know it can be a struggle to keep crutches secure and upright, so we’re delighted that you’re pleasantly surprised by how well it works. Thank you for giving us a try! Thanks From The Mobility Smart Team

Posted 1 week ago

“Easy to order, confirmation of order prompt and delivery quick. Would use again.”

Helpful Report

Posted 1 week ago

Thank you for the review, Wendy Pitts! We are so pleased to hear that you found it easy to order and that your delivery arrived quickly. Knowing that you would use us again is the best compliment we could receive! We look forward to being of service to you next time. Thanks From The Mobility Smart Team

Posted 1 week ago

“Product as described and delivered on time”

Helpful Report

Posted 1 week ago

Thank you for the review, Pat Hooton! We are glad to hear that your order was exactly as described and arrived right on time. Providing a reliable and straightforward service is what we aim for, and we’re pleased we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 week ago

“My order was acknowledged promptly and delivery was very quick. Very pleased with the experience.”

Helpful Report

Posted 1 week ago

Thank you for the lovely review, Brenda Skinner! We are so pleased to hear that your order was acknowledged promptly and arrived quickly. We aim to make the process as smooth as possible from start to finish, so it’s wonderful to know you are very pleased with the experience. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 week ago

“Excellent fast efficient service”

Helpful Report

Posted 1 week ago

“Great service, perching stool delivered really quickly within two working days. Only problem the box in which it came had a vile smell. It was so bad I had to take it outside as soon as I took item out. Did ring to let them know, maybe it was next to something in the delivery van, who knows. A mystery but no complaints about the Company. Would recommend 100%.”

Helpful Report

Posted 1 week ago

“Excellent company to deal with. Ordered 5 toilet seat lids for existing toilet seat risers. Delivery was super quick. One toilet seat was missing clips and after a quick phone call they dispatched a new lid with hinges within a couple of days. Great to be able to have a company with staff you can talk to, and not have to go through an app!!”

Helpful Report

Posted 1 week ago

“I am delighted with the price and delivery of my stool it will be a great help in the greenhouse when I need to rest often Many thanks”

Helpful Report

Posted 1 week ago

Thank you for the lovely review, Margaret King! We are so pleased to hear that your new stool will be helping you get back out into the greenhouse. It is wonderful to know that our products can help our customers continue doing the things they love. We are delighted you are happy with the price and delivery, and we hope you have a very productive season in the garden! Thanks From The Mobility Smart Team

Posted 1 week ago

“Very efficient. Nice people on the end of the phone as were the drivers. I got everything that I was advised that I may need having had bi- lateral knee surgery. Perfect. Many thanks.”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review, Robert Langton! We are so pleased to hear that our team and our drivers provided a friendly and efficient service. Recovering from bi-lateral knee surgery is no small feat, so we are delighted that the advice and equipment you received were exactly what you needed for your recovery. We wish you a very speedy return to full mobility! Thanks From The Mobility Smart Team

Posted 1 week ago

“Useful item. Not used yet but it's there if I need it.”

Helpful Report

Posted 1 week ago

Thank you for the review, Leah Bouchrif! We are glad to hear that you find your purchase to be a useful item. Sometimes the best part of an aid is the peace of mind that comes with knowing it’s there whenever you might need it. We hope it serves you well when the time comes! Thanks From The Mobility Smart Team

Posted 1 week ago

“This is a fantastic item for any wheelchair user. I have had a number of "wet weather poncho's" and all either aren't water proof, or so voluminous that they blow about in the wind again leaving you to get wet. This poncho is good quality material - totally weatherproof and has various features around that can ensure the poncho is secured to the wheelchair. For example, handle gaps, popper ties to secure front etc. I have used this constantly over the past 2 weeks in the rain and have always got home dry and warm. A great buy and enables me to get out even in the bad weather.”

Helpful Report

Posted 1 week ago

Thank you so much for this detailed review! We are thrilled to hear that after trying other "wet weather ponchos," you’ve finally found one that is totally weatherproof and keeps you dry and warm. We take great pride in the design of our products, so it’s fantastic to know that the secure features like the handle gaps and popper ties are making such a difference for you. We’re glad we can help you get out and about, no matter what the weather decides to do! Thanks From The Mobility Smart Team

Posted 1 week ago

“The Pressure Relief Cushion has given my partner considerable relief after breaking a vertebrae and has been well worth its purchase. the well-packaged produst was delivered promptly. Thanks”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience, Colin Snape. We are truly heartened to hear that the Pressure Relief Cushion has provided your partner with such much-needed relief during their recovery. Knowing our products make a meaningful difference after a serious injury is the best feedback we could hope for. We are also glad to hear you were happy with the prompt delivery and packaging. We wish your partner all the very best with their continued recovery. Thanks From The Mobility Smart Team

Posted 1 week ago

“Very easy to put together, and seems to be working well and helping mum to get about her flat safely”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review, Lesley Gale! We are so pleased to hear that the item was easy to assemble and is working well for your mum. Knowing that our products are helping her move around her flat safely and independently is the best feedback we could receive. Thank you for choosing Mobility Smart to help support your mum’s mobility! Thanks From The Mobility Smart Team

Posted 1 week ago

“Absolutely fine experience with this company - everything went like clockwork and the item purchased was 100% O.K. Well Done !”

Helpful Report

Posted 1 week ago

Thank you for the fantastic review, Alan MacKay! We are delighted to hear that your experience was "absolutely fine" and that everything went like clockwork. Knowing that your purchase was 100% O.K. is exactly what we aim for with every order. Your "well done" means a lot to the whole team! Thanks From The Mobility Smart Team

Posted 1 week ago

“Fast delivery and competitive prices”

Helpful Report

Posted 1 week ago

Thank you for your review! We are so pleased to hear that you were happy with our fast delivery and found our prices to be competitive. We aim to provide the best value and speed for all our customers, so it is great to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 week ago

“Arrived on time and a good fit to the chair.”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Gill Craft! We are so pleased to hear that your order arrived on time and, most importantly, that it is a good fit for your chair. Getting the right fit is essential for comfort and safety, so we’re delighted we could help. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 week ago

“Very professional ,courteous service , well packed order with a fast delivery. Recommend.”

Helpful Report

Posted 2 weeks ago

Thank you for the wonderful review! We are so pleased to hear that you experienced a professional and courteous service from our team. We take great care to ensure every order is well-packed and sent out for fast delivery, so your recommendation means a lot to us. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 week ago

“Product and service excellent. Very quick and efficient service”

Helpful Report

Posted 2 weeks ago

Thank you for the wonderful review! We are so pleased to hear that you found both our product and service to be excellent. We pride ourselves on being quick and efficient, so it’s great to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 week ago

“Very helpful despite my senior moments.”

Helpful Report

Posted 2 weeks ago

Thank you for your kind words! Please don't worry about those "senior moments"—we all have them, and our team is always more than happy to take the time to help. Providing a patient and helpful service is exactly what we strive for, and we're just glad we could assist you with your order. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 week ago

“We had been looking for a mobility aid to get in and out of the bath (don't like showers) and was put off by the cost and bathroom unheavel until we found the bath seat by mobility smart. We spent alot of time looking at reviews and videos to make sure that the purchase was the right one for us. Although the bath seat was a reasonable price we didn't want to purchase unless it was right. The ordering process was simple with communication via email at every step. Arrived within three days of purchase. The bath seat has been used twice now and although we are still getting used to it and the best way to use to sort our needs we are really pleasedwith it.”

Helpful Report

Posted 2 weeks ago

Thank you for such a thoughtful and detailed review! We are so pleased that our bath seat provided the perfect solution for you without the need for expensive bathroom renovations. We understand that choosing the right aid takes time and research, so we are delighted that our videos and reviews helped you make the right choice. It’s great to hear you are already really pleased with it after just a couple of uses! If you have any questions while you continue to get used to it, please don't hesitate to ask. Thanks From The Mobility Smart Team

Posted 1 week ago

Mobility Smart Limited is rated 4.7 based on 1,077 reviews