Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,712 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was supplied extremely quickly and well packaged.”

Helpful Report

Posted 4 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your item arrived extremely quickly and was well packaged. Our warehouse team takes great pride in packing every order securely and dispatching it rapidly, so knowing they hit the mark for you truly means a lot to us. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Easy ordering and prompt delivery. Goods as I ordered and packaging intact.”

Helpful Report

Posted 4 weeks ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you had such a seamless experience with us. Our team works hard to keep ordering simple, dispatch items promptly, and pack everything securely so it arrives at your door in perfect condition. Your positive feedback truly means a lot to everyone here. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Happy with table and also the quick delivery.”

Helpful Report

Posted 4 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you are happy with your new table and that it arrived so quickly. Getting your items to your door safely and fast is a big priority for our team, so your positive feedback means a lot to us. Enjoy your new table! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Very quick delivery and product very good quyfor money”

Helpful Report

Posted 4 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your order arrived so quickly and that you are pleased with the quality and value for money of your product. Our warehouse team works hard to ensure rapid shipping, and we always aim to keep our prices as fair and affordable as possible. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Very efficient great service deliver promptly”

Helpful Report

Posted 4 weeks ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you found our service great and our team very efficient. Getting your essential items delivered promptly is always a top priority for us, so your kind words truly mean a lot to everyone here. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“I always find mobility smart helpful and very reliable.”

Helpful Report

Posted 4 weeks ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you always find our team helpful and very reliable. Consistency is everything to us, and knowing that we continue to provide the dependable service and support you need truly means the world to everyone here. Thank you for your continued support and trust in us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“This has been my first contact with Mobility Smart and I'm most impressed. Service has been excellent and I've been kept well informed of progress. Goods have arrived well packed and on time. I look forward to future contact with Mobility Smart.”

Helpful Report

Posted 1 month ago

Thank you so much for this wonderful review! We are absolutely thrilled to welcome you as a first-time customer and to hear that you've been so thoroughly impressed with your experience. As a team, we work incredibly hard to ensure our communication keeps you clearly informed and that your items arrive safely packed and exactly on time. Knowing that we have earned your trust and that you look forward to shopping with us again truly means the world to everyone here. Thank you for choosing us, and we look forward to looking after you next time! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“First Class Service”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you experienced first-class service from our team. We work hard to make sure every order is handled with the highest level of care, so your kind words truly mean a lot to everyone here. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“was simple to order service was good and product was great thanks again was out of stock and they got it sorted for us quickly”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! While we always try to keep everything fully stocked, occasionally items fly off the shelves quicker than expected—so we are absolutely delighted to hear that our team got it sorted out for you so quickly. Knowing that you found the ordering process simple, the service good, and the product great truly means the world to us. Thank you for your patience and for choosing us again! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“I bought an adapted knife and am extremely happy with it. My product arrived quickly and safely. The price was far cheaper than purchasing on Amazon. They would only permit me to purchase with a credit card ( but I don’t have one, just a debit card). Thankfully Mobility Smart allowed me to purchase using my debit card which I am most grateful for as my previous adapated knife (purchase many years ago from another company) had broken as was lost without it.”

Helpful Report

Posted 1 month ago

Thank you so much for this wonderful and detailed review! We are absolutely delighted that we could help you get your new adapted knife quickly and safely—especially after your previous one broke. We strongly believe that essential mobility and independent living aids should be as easy and affordable to access as possible, which is why we keep our prices competitive against sites like Amazon and ensure everyday payment methods like debit cards are always accepted. Knowing we could restore your independence in the kitchen and provide a stress-free experience truly makes our day. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 4 weeks ago

“Fantastic service. So friendly and helpful, answered all of our questions in detail. Also very fast responses to queries. Thank you so much.”

Helpful Report

Posted 1 month ago

Thank you so much for the fantastic review! We are absolutely delighted to hear that you found our team so friendly and helpful. We know that choosing the right mobility equipment often comes with a lot of questions, so we make it a strict priority to provide detailed answers and fast responses to give you complete peace of mind. Your kind words truly mean the world to our staff. Thank you for choosing us, and we are always here whenever you need us next! Thanks From The Mobility Smart Team

Posted 1 month ago

“Thank you for a excellent service.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced excellent service from our team. Your kind words truly mean a lot to us and serve as a great boost to everyone here. Thank you for choosing us, and we look forward to looking after you again in the future! Thanks From The Mobility Smart Team

Posted 1 month ago

“the item was true to its description on line”

Helpful Report

Posted 1 month ago

Thank you so much for the great review! We are absolutely delighted to hear that your item was exactly as described on our website. We know how important it is to have clear, accurate information when choosing independence and mobility aids online, so your feedback means a lot to our team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“The Gentleman in the shop in Tamworth was very helpful, informative and pleasant. I would be happy to use the shop in Tamworth again”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you had such a positive experience at our Tamworth shop. Our instore teams pride themselves on offering helpful, informative, and pleasant guidance to ensure you find the perfect mobility solutions, so hearing that he looked after you so well truly warms our hearts. We will be sure to pass your kind words along to the gentleman in Tamworth, and we look forward to welcoming you back through our doors in the future! Thanks From The Mobility Smart Team

Posted 1 month ago

“Order as described arrived promptly well packaged”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your order arrived promptly, securely packaged, and exactly as described. Our warehouse team takes great care in preparing every single package, so knowing your experience was smooth and hassle-free means a lot to us. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“I received excellent service, and my purchases arrived two days later.”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you experienced excellent service and that your purchases arrived safe and sound just two days later. Our team works hard to process and dispatch orders as quickly as possible, so your kind feedback truly means a lot to us. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Dynamometer works well”

Helpful Report

Posted 1 month ago

Thank you so much for the great review! We are absolutely delighted to hear that your new dynamometer is working well for you. We know how important precision and reliability are when it comes to tracking strength and progress, so we are thrilled that this product has met your expectations. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“I located the product I wanted and not only did they have the right one it was much cheaper than elsewhere. So I bought 3! Placed the order late afternoon and it came by Royal Mail 3 days later! Site was clear, smoothe ordering process no problems and no need to contact them”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review, Jim! We are absolutely delighted to hear that you found exactly what you needed on our clear website, and at a price so good that you could pick up three of them! Our team works incredibly hard to keep our pricing highly competitive and our ordering process smooth and hassle-free, so it's fantastic to know your Royal Mail delivery arrived quickly and seamlessly. Thank you for your brilliant support and custom! Thanks From The Mobility Smart Team

Posted 1 month ago

“goods supplied were 1st class easy online ordering process will definitely use again”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you found our online ordering process easy and that the goods supplied were 1st-class. Our team works hard to keep our website simple to navigate and our product quality high, so knowing we have earned your trust for the future truly means the world to us. Thank you for choosing us, and we look forward to welcoming you back! Thanks From The Mobility Smart Team

Posted 1 month ago

“Was delighted at the price of what I was needing. They are fair and provide a quality service, not bleeding you dry like most out there. I know when I'm needing any more stock who I will going to first. Mobility Smart. Excellent service at very affordable prices, would give them 10 starts if I could!!”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review, Sharon! Your incredibly kind words truly mean the world to our entire team. We firmly believe that essential daily living and mobility aids should be accessible and affordable to everyone, and we work hard to keep our prices fair without ever compromising on quality. Knowing that we are your number-one choice for future orders—and that you'd give us 10 stars if you could—has absolutely made our day. Thank you for your amazing support! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,712 reviews