Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,723 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,723 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product was easy to fit saved getting someone to fit it and extra quick delivery”

Helpful Report

Posted 4 days ago

Thank you so much for the lovely review! We are delighted to hear that your order arrived super fast and that the item was so easy to fit yourself. Helping our customers save time and hassle with straightforward, high-quality products is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“Only used it in a sitting position but found it very easy to use. Its ergonomic shape fitted well.”

Helpful Report

Posted 5 days ago

Thank you so much for the lovely review! We are delighted to hear that you found the product so easy to use and that its ergonomic design provided a great, comfortable fit while seated. Designing items that offer comfortable, intuitive daily support is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“I found a very good range of scissors to help me as I have been struggling to cut things when crafting. Good quality and sharp.”

Helpful Report

Posted 5 days ago

Thank you so much for the lovely review! We are delighted to hear that you found the perfect pair of scissors from our range to make crafting enjoyable and comfortable again. Providing sharp, high-quality tools that help our customers pursue their passions with ease is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“Good range of items, competitive prices, excellent despatch and delivery. Items i ordered are good quality and v useful”

Helpful Report

Posted 5 days ago

Thank you so much for the lovely review! We are delighted to hear that you were pleased with our product selection, competitive prices, and fast delivery, as well as the quality of your items. Providing high-quality, useful products with speedy service is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“Absolute first class service, from order to delivery ! Great service”

Helpful Report

Posted 5 days ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced first-class service from ordering right through to delivery. Providing a smooth, reliable experience every step of the way is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“I was unhappy with the courieras he was getting irate with me as I refused to accept the parcel asi was told to do so by someone from the company. The person who I spoke on the phone were very helpful”

Helpful Report

Posted 6 days ago

Thank you for taking the time to share your feedback. We are glad to hear that our phone support team was very helpful and guided you through what to do, but we are truly sorry to hear about the driver's unprofessional behaviour. That is certainly not the standard of service we expect from our delivery partners. We take feedback about couriers very seriously. Please reach out to our customer care team with your order details so we can report this incident directly to the courier management and prevent it from happening again. Thank you for your patience and for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“Customer first service!”

Helpful Report

Posted 6 days ago

“Fair prices, easy to find correct components on their website. Delivery came well within the time promised, day six when advised it would be 7-14 days”

Helpful Report

Posted 1 week ago

“Firstly we had a difficult time finding a local company that actually had a showroom, least of all any that actually had our purchased item to trial... In the event we chose Mobility Smart and purchased distantly, but everything was excellent! From ordering online, to making payment and receiving the item within 2 or 3 days of purchase. We were kept informed from the start and throughout the process. The delivery was faultlessly carried out by DX and delivered on time and to the room of of our choice. Would definitely recommend ✅👍”

Mobility Smart Limited 5 star review on 29th July 2026

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Posted 1 week ago

“I purchased a key turner, it has been lifesaver, allowing me to unlock a door easily. It was delivered promptly. I have recommended Mobility Smart to my friends for their issues”

Helpful Report

Posted 1 week ago

“Very good and easy company to purchase from . Fast delivery and easy to install .”

Helpful Report

Posted 1 week ago

“Excellent company to deal with This was my first purchase Staff very knowledgeable about product and very helpful Product arrived within a few days Thank you very much”

Helpful Report

Posted 1 week ago

Thank you so much for taking the time to share your review! We are absolutely delighted to welcome you as a first-time customer and to hear that our team was able to provide the knowledgeable, helpful support you deserved. Getting your product to you quickly and ensuring a smooth experience from start to finish is what we aim for every time. Thank you for choosing us, and we look forward to serving you again! Thanks From The Mobility Smart Team

Posted 18 hours ago

“Mobility Smart have been a life saver, having the correct battery for my wheelchair. Company I purchased it from dont exist anymore and when my battery finally wouldn't hold a charge, finding Mobility Smart really saved me from throwing away a very expensive wheelchair. My overall experience was perfect..”

Helpful Report

Posted 1 week ago

Thank you so much for taking the time to share such a wonderful review! We are absolutely delighted to hear that we had the exact battery you needed to keep your wheelchair running smoothly. We know how frustrating it can be when an original supplier disappears, so being able to save an expensive piece of equipment and give you peace of mind means everything to our team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 18 hours ago

“Fast & excellent delivery.”

Helpful Report

Posted 1 week ago

“Excellent service and great value for money”

Helpful Report

Posted 1 week ago

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you experienced excellent service and were pleased with the value of your purchase. Providing top-quality support at great prices is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 day ago

“I wanted a walking stick with a comfort handle which could be used both left and right handed, and with a safe ferule which allowed the stick to be placed at angles safely. I got just what I needed for my hubby, who is a bit wobbly these days. he has used it several times and feels safe with it, so job well done.”

Helpful Report

Posted 1 week ago

Thank you so much for the lovely review! We are absolutely delighted to hear that the walking stick was just what your husband needed and that he feels safe and steady using it. Providing reliable, comfortably designed mobility aids that give our customers confidence is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“Thankyou,for being so prompt in sending our shower stool, and it is perfect, no problems with it at all, we fully recommend this company and the service.”

Helpful Report

Posted 1 week ago

Thank you so much for the lovely review! We are delighted to hear that your shower stool arrived so promptly and that it is working out perfectly for you. Providing fast service and high-quality products that make daily life easier is what we aim for every time. Thank you for your recommendation and for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“Quick delivery great I can now walk with no pain thanks”

Helpful Report

Posted 1 week ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your order arrived so quickly and, most importantly, that you are now able to walk without pain. Helping our customers regain their mobility, comfort, and independence is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“Easy to use website. Able to purchase all the things I needed. Prompt delivery by DPD”

Helpful Report

Posted 1 week ago

Thank you so much for the lovely review! We are delighted to hear that you found our website easy to navigate, found everything you needed, and received your order promptly via DPD. Providing a smooth shopping experience and quick delivery is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

“Does what its described as, delivered on time”

Helpful Report

Posted 1 week ago

Thank you so much for the review! We are delighted to hear that your order arrived right on time and worked exactly as described. Providing accurate product details and reliable, speedy delivery is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 2 days ago

Mobility Smart Limited is rated 4.7 based on 1,723 reviews