Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 2,207 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 2,207 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 9th October 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was received promptly”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that your order was received promptly! Ensuring fast, reliable delivery so you get your items right when you need them is always our top priority, so knowing everything went smoothly truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“How easy did you guys make my purchase.. I was well impressed. You made everything so easy. Got a fab scooter for a great price. Thank you so much”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are absolutely thrilled to hear how smooth and easy your purchase experience was, and we are so glad you found a fabulous scooter at a great price! Making mobility equipment straightforward to browse, simple to order, and genuinely affordable is what we strive for every single day, so knowing we hit the mark for you truly means the world to our team. We hope your new scooter brings you wonderful freedom, comfort, and independence out and about! Thank you again for choosing Mobility Smart, and please don't hesitate to reach out whenever we can be of any assistance in the future. Best regards, The Mobility Smart Team

Posted 1 month ago

“Very quick service. Great kettle perfect for a 96 with mobility and sight issues. Highly recommend this kettle. It keeps dad safe.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that you experienced very quick service and that your new kettle is working out so well! Knowing that it is helping to keep your dad safe and making daily life easier for someone with mobility and sight challenges means the absolute world to our team. Thank you again for your high recommendation and for choosing Mobility Smart. Please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“Easy to order, delivery on time in good order.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that you found ordering easy and that your item arrived on time and in perfect condition! Making our ordering process straightforward, ensuring punctual delivery, and taking care with every package are top priorities for us, so knowing everything went seamlessly for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“The wheels on mums walker were all cracked so ordered 4 new ones and delivered megga fast thank you fitted in minutes and she's happy as larry”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a wonderful review! We are so glad to hear that the replacement wheels arrived super fast and were so quick and easy to fit! There is nothing more important than keeping a walker safe, smooth, and reliable, so knowing that your mum is happy as Larry and back on the move truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“My new kettle is perfect for me. I have recommended it to friends.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that your new kettle is perfect for you and that you've been recommending it to your friends! Knowing that you love your purchase and feel confident sharing it with others truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“Very punctual without breaking the speed limit Thankyou”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that your delivery arrived promptly and safely! Ensuring your items arrive on time through safe, reliable courier services is always our top priority, so knowing everything went seamlessly for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“The team at mobility smart were friendly and very helpful and answered any questions I had would really recommend them”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that our team was friendly, helpful, and able to answer all of your questions! Providing warm, knowledgeable advice and ensuring you feel completely confident in your choices is always our top priority, so knowing we made such a positive impression truly makes our day. Thank you again for choosing Mobility Smart and for your high recommendation. Please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“The product was easy to order, reasonably priced and arrived very quickly.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that you found ordering easy, were pleased with our reasonable prices, and that your item arrived so quickly! Making our online experience straightforward, offering great value, and getting your order delivered without delay is always our top priority, so knowing everything went seamlessly for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“Cannot praise this company enough,the whole shopping on line through to delivery was so easy. Their website is easy to navigate to find the item your looking for,as is the payment page and i was surprised how quick my order was sent out, no waiting a week . Keeping me up dated with my order was also great. Thank you for a great service.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a glowing review! We are delighted to hear that your experience was seamless from start to finish! Knowing that you found our website and payment page easy to navigate, appreciated the regular tracking updates, and were surprised by how quickly your order arrived truly makes our day. Delivering a hassle-free online experience and getting your items to you without delay is always our top priority. Thank you again for choosing Mobility Smart and for your kind words. Please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“Quick delivery & everything seems fine. Thank you”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave your review! We are delighted to hear that your order arrived quickly and that everything is working out well! Providing prompt delivery and reliable products is always our top priority, so knowing we hit the mark for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“Great products great prices and great quality”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave such a fantastic review! We are delighted to hear that you love our products, prices, and quality! Providing dependable, high-quality mobility aids at great value is at the core of everything we do, so knowing we’ve met your expectations truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“I was very happy with my purchase and delivery was very quick being next day. The only niggle I have is that it arrived in huge box which as a disabled person I will struggle to dispose of. Not a big deal really but maybe less packaging for large items?”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are so glad to hear that you were very happy with your purchase and pleased with the fast next-day delivery! We also really appreciate your honest feedback regarding the packaging. We completely understand how difficult large, bulky boxes can be to handle and dispose of—especially when managing a disability—and we certainly don't want unpacking to feel like a struggle. While our warehouse team uses sturdy packaging to ensure your items arrive safely and undamaged during express transit, we know finding the right balance is so important. Your comment is incredibly valuable, and we will be sure to pass your feedback straight along to our dispatch and packaging team so we can look into ways to optimize box sizes for larger items. Thank you again for choosing Mobility Smart, and please don't hesitate to reach out if we can ever be of any assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“Having emailed my query to MS they replied by telephone to be able to describe in further detail what I had asked for. It worked Many thanks”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your feedback! We are so glad to hear that our team reached out to you by phone to go over the details and that speaking directly helped resolve your query! While email is great, sometimes having a quick conversation over the phone makes explaining complex details or product specifications so much easier and more clear. Thank you again for choosing Mobility Smart, and please don't hesitate to give us a call whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“People at the monogamy were very helpful and friendly call me back arrange for me to get my walker next day”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that you experienced fast delivery and great service! Getting your order to you quickly and providing top-quality support is always our highest priority, so knowing we hit the mark for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“Easy to order, and well priced. The package arrived promptly and when advised and was completely secure. My husband has sed these before and we will order again when needed.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that you found ordering easy, were pleased with the pricing, and that your package arrived promptly, securely, and right on schedule! Providing great value, clear delivery updates, and sturdy packaging to keep your items safe in transit is always our top priority. Knowing that your husband has used these before and that you'll continue to rely on us truly means the world to our team. Thank you again for choosing Mobility Smart, and we look forward to helping you both again whenever you need us! Best regards, The Mobility Smart Team

Posted 1 month ago

“Very fast delivery and great service”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that you experienced very fast delivery and great service! Getting your order to you quickly and providing top-quality support is always our highest priority, so knowing we hit the mark for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

“A big thank you to Mobility Smart for their top class service. My item was despatched so quickly and here in no time. The commode chair I chose is of the highest quality and I’m really pleased. I don’t need it all the time, more when I’m getting my chemotherapy as my hip is broken too. It’s such peace of mind to have a commode close by when you are really struggling.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a touching review. We are so glad to hear that your order arrived quickly and that you are pleased with the quality of your commode chair. Dealing with chemotherapy alongside a broken hip is an incredibly heavy load to carry, and knowing that our service and product can offer you a bit of comfort, ease, and peace of mind during such a difficult time truly means everything to our team. Thank you again for choosing Mobility Smart. We are keeping you in our thoughts, and please know we are always here if you ever need any further support or assistance. Best regards, The Mobility Smart Team

Posted 1 month ago

Thank you so much for taking the time to share such a touching and thoughtful review. We are so glad to hear that your commode chair arrived quickly and that you are so pleased with its quality. Most importantly, we are glad to know it is providing you with comfort and peace of mind during your chemotherapy treatments while navigating a broken hip. Having reliable support close at hand when you are struggling makes all the difference, and knowing our product is helping ease that strain truly means the world to our entire team. We are sending you our warmest thoughts and strength during your treatment. Thank you again for choosing Mobility Smart, and please don't hesitate to reach out if we can ever be of assistance in the future. Best regards, The Mobility Smart Team

Posted 4 weeks ago

“Good website, easy to find what I wanted Quick to deliver Competitive price, cheaper than many other websites”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that you found our website easy to navigate, received your order quickly, and were pleased with our competitive pricing! Ensuring you can easily find what you need, offering great value for money, and dispatching items without delay are top priorities for us, so knowing we hit the mark truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 1 month ago

Thank you so much for taking the time to share your review! We are delighted to hear that you found our website easy to use, found exactly what you needed, and enjoyed fast delivery at such competitive prices! Offering top-quality mobility aids at great value—cheaper than many other sites—along with swift dispatch is always our top goal, so knowing we hit the mark for you truly makes our day. Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future! Best regards, The Mobility Smart Team

Posted 4 weeks ago

“I am still waiting for delivery of my product”

Helpful Report

Posted 1 month ago

We are very sorry to hear that your order has not arrived yet! We know how important it is to get your mobility items on time, and we want to help look into this for you right away. To trace your parcel and provide an exact status update: Call Us: Speak directly to our customer support team at 0800 567 7222 (Monday–Friday, 10:00 AM – 4:00 PM). Email Us: Send your name, delivery postcode, and order number to sales@mobilitysmart.co.uk or contact@mobilitysmart.co.uk so we can track the shipment with the carrier. If you ordered via standard Royal Mail, delays can occasionally happen in transit, but our team will happily check the tracking details and get this sorted for you as quickly as possible!

Posted 1 month ago

Please message us directly with your Order Number and Postcode (or the email address on the order) so we can look into this for you right away. You can reach our team directly at: Email: sales@mobilitysmart.co.uk Phone: 0800 567 7222 Direct Contact Form: https://www.mobilitysmart.co.uk/contacts Once you send us those details, we will track down your parcel with the courier immediately and get an update to you as quickly as possible.

Posted 4 weeks ago

Mobility Smart Limited is rated 4.7 based on 2,207 reviews