Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,069 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good vauel for money good delivery service and product”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Debra Hawkeswood! We are so pleased to hear that you found your purchase to be good value for money. Providing a good delivery service alongside quality products is what we strive for, so it’s wonderful to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Very very good service. The item I wanted was here the next day”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Edwin Proud! We are so pleased to hear that you received very, very good service from our team. We know how important it is to get your items quickly, so we’re delighted we could get your order to you by the very next day. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“First class service from order to delivery.”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Valerie Bellward! We are so pleased to hear that you experienced first-class service from the moment you ordered until it arrived at your door. Providing a seamless experience is exactly what we aim for, and we truly appreciate your feedback. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Mobility smart are excellent dealing with your orders and very quick delivery I will definitely be using again”

Helpful Report

Posted 2 weeks ago

Thank you for the wonderful review! We are so pleased to hear that you found our service excellent and were happy with the very quick delivery. Knowing that you will definitely be using us again is the best compliment we could receive. We look forward to being of service to you in the future! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Very happy with the half step and excellent service plus prompt delivery.”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Olwen Lewis! We are so pleased to hear that you are very happy with your half step. Providing an excellent service and ensuring a prompt delivery are what we strive for, so it’s wonderful to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Delivered really quickly and all in good working order”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Patricia Warren! We are so pleased to hear that your order was delivered really quickly. It is great to know that everything arrived in good working order and met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Hopeless Contacted them on there online contact link About the power pack I purchased and they can't even be bothered to get back to me I think they're waiting for the two weeks so I can't send it back !!!”

Helpful Report

Posted 2 weeks ago

Hi Robin, thanks for reaching out. We’re sorry for any worry regarding the return window! It looks like your message came through on Saturday; as we are closed over the weekend, our team responded first thing on Monday morning as soon as we were back in the office. Please check your inbox so we can help you with that power pack right away. Thanks From The Mobility Smart Team

Posted 1 day ago

“My lovely lilac coloured crutch arrived really fast. Im so glad I have it it feels very safe. Thank you very much.”

Helpful Report

Posted 2 weeks ago

Thank you for the lovely review, Lynda Jones! We are so pleased to hear that your lilac crutch arrived so quickly. It is wonderful to know that you're happy with the color and, most importantly, that it makes you feel safe while getting around. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Most impressed in finding it on my computer and delivery was first class Fitted perfectly. Able to reuse wheelchair straight away Many thanks Keith Fowler”

Helpful Report

Posted 2 weeks ago

Thank you for the great review, Keith Fowler! We are so pleased to hear that your part fitted perfectly and that you were able to get back to using your wheelchair straight away. It’s wonderful to know that you found our website easy to use and that the delivery was first class. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Excellent, just what I needed.”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Helen Newell! We are so pleased to hear that your purchase was exactly what you needed. Knowing that we’ve provided the right solution for our customers is always our goal. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“very fast delivery and good value for price”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Hortese Allen! We are so pleased to hear that you were happy with our very fast delivery. We work hard to ensure our products offer good value for the price, so it’s wonderful to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Very pleased with the ease of ordering and the quick delivery. Thankyou”

Helpful Report

Posted 2 weeks ago

Thank you for your review! We are so pleased to hear that you were very pleased with the ease of ordering and our quick delivery. We aim to make the process as smooth as possible from start to finish, so it is great to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Value for money,good product & would recommend”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Valerie Benfield! We are so pleased to hear that you found our product to be good quality and great value for money. Knowing that you would recommend us to others is the best compliment we could receive. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“I would never entertain getting anything from these again s I ordered a magnifying glass from them which was not worth the money or fit for purpose and trying to return this is not worth it as their returns policy is rubbish and would cost me more than is worth so easier to put it to the recycling centre would not recommend at all”

Helpful Report

Posted 2 weeks ago

Hi Linda, thank you for sharing your feedback. We’re sorry to hear the magnifying glass wasn’t quite what you expected. As noted on our website, we are happy to cover the cost on returns for items that are faulty or not as described. However, for standard returns where the item is no longer wanted, the return shipping is the responsibility of the customer. We strive to keep our product descriptions as accurate as possible to help our customers make informed decisions. We appreciate your feedback and will take it on board. Thanks From The Mobility Smart Team

Posted 1 day ago

“Goods arrived earlier than expected and were as described. Whole process was esay i would reccomnend MobiltySmart.”

Helpful Report

Posted 2 weeks ago

Thank you for the review, John Havill! We are so pleased to hear that your goods arrived earlier than expected and were exactly as described. We aim to make the whole process as easy as possible for our customers, so we truly appreciate your recommendation. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Delivered promptly and is of excellent quality”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Victor Green! We are so pleased to hear that your order was delivered promptly and that you are happy with the quality. We aim to provide high standards with every purchase, so it is great to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Excellent service, I received my new Flexy foot crutches very quickly!”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Nicholas Smith! We are so pleased to hear that you received your new Flexyfoot crutches so quickly. We know how important it is to get your mobility aids delivered promptly, so it’s great to know you were happy with the speed of our service. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Good purchase”

Helpful Report

Posted 2 weeks ago

Thank you for the review, William Groves! We are so pleased to hear that you are happy with your purchase. We aim to provide quality products that meet our customers' needs, so it is great to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Ordered TGA vita lite arm rest on line app and please with your service and more choices and good value for money and quick post thanks”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Stephen South! We are so pleased to hear that you found the TGA Vita Lite armrest you were looking for on our app. We aim to offer a wide choice of parts at good value, so it’s wonderful to know you were happy with the price and our quick postage. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Bought a bath lift replacement controller arrived quickly in well packaged condition very pleased”

Helpful Report

Posted 2 weeks ago

Thank you for the review, Dave Wesley! We are so pleased to hear that your bath lift replacement controller arrived quickly and in well-packaged condition. We know how important it is to get your equipment back up and running, so we’re delighted you were pleased with the service. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

Mobility Smart Limited is rated 4.7 based on 1,069 reviews