Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 1,449 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quick service. I’m impress by the respond. I got my order vet quickly.”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Aisha Best! We are so glad to hear that you were impressed with our responsiveness and that your order arrived so quickly. We aim to provide a seamless experience from start to finish, and your kind words mean a lot to the team! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“I am very happy with my purchase, it means I can go on having a bath and knowing |I can get out at the end ! Very nice quality item too”

Helpful Report

Posted 3 weeks ago

Thank you so much for your kind review! We are absolutely delighted to hear that your purchase has given you the confidence to continue enjoying your baths safely. Knowing you can get out easily at the end makes all the difference for peace of mind, and we are so glad we could provide a high-quality item to help you do just that! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“The product [ wheelchair door way portable roll-up ramp ] came as advertised and clear instructions. A company to "do business with confidently" .”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are so pleased to hear that your wheelchair roll-up ramp arrived exactly as advertised and with clear instructions. Building that sense of confidence for our customers is our top priority, so your kind words really mean a lot to the team. Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Original date of supply was over 1 month later than stated due to no stock. When it did return to stock they sent the battery by fast courier delivery which was a good way to show good faith which was appreciated. I will always ensure they have stock on my future orders to avoid any reoccurrence of this..a good company to deal with”

Helpful Report

Posted 3 weeks ago

Thank you for your honest review, Barry Hammond. We sincerely apologize for the initial delay caused by the stock shortage, but we are so glad that the upgraded courier delivery helped get your battery to you quickly once it arrived. We truly appreciate your patience and your kind words about our team. We look forward to serving you again! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“My order arrived on time and in good order. Very pleased, thank you.”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are pleased to hear that your order arrived on time and in perfect condition. Providing a reliable service is our top priority, and we’re glad you are happy with your purchase! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Really grand service, my order was delivered earlier than expected. The ferrules are just what I needed and grand quality”

Helpful Report

Posted 3 weeks ago

Thank you for your review, Steve Musk! We are delighted to hear that your order arrived earlier than expected and that the ferrules are "just grand." It is great to know that the quality has met your needs perfectly. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“The company dealt with my purchase quickly and efficiently. The product arrived on time. I am very pleased with the purchase.”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are pleased to hear that your purchase was handled quickly and efficiently and that your item arrived right on time. Knowing you are very pleased with your purchase is the best feedback we can receive! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Great service, great price and it does exactly what it says on the tin.many Thanks”

Helpful Report

Posted 3 weeks ago

Thank you for your review, Neil Packham! We are delighted to hear that you’re happy with our service and pricing. We always aim for that "exactly what it says on the tin" experience, so it’s great to know we hit the mark for you. Many thanks for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Best thing i ever bought.i now have no problem getting out of bed.so easy now.thank you”

Helpful Report

Posted 3 weeks ago

Thank you so much for your wonderful review, Sally Elliott! We are absolutely thrilled to hear that your purchase has made such a positive difference in your daily life. Knowing that you can now get out of bed with ease is exactly why we do what we do. We’re so glad we could help! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“FAIR PRICES GREAT DELIVERY TIMEGOOD SELECTION OF ITEMS”

Helpful Report

Posted 3 weeks ago

Thank you for your review, Robin Elliott! We are pleased to hear that you were happy with our prices, delivery speed, and our selection of items. Providing a wide range of quality products at fair prices is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“My bath seat is wonderful, I was beginning to think I would not be able to have any more baths until my daughter convinced me to try a seat to lower me in and out of the bath.”

Helpful Report

Posted 3 weeks ago

Thank you so much for sharing your story, Marilyn Smith! We are absolutely delighted to hear that your new bath seat has made such a difference. There is nothing quite like a relaxing bath, and we are so glad we could help you get back to enjoying them safely. A big "thank you" to your daughter for the great advice, too! Thanks From The Mobility Smart Team

Posted 2 weeks ago

“Excellent experience”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are so pleased to hear that you had an excellent experience with us. We strive to provide the best service possible and truly appreciate your feedback. Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Poor delivery time scales with no communication father passed away before equipment arrived”

Helpful Report

Posted 3 weeks ago

I am so deeply sorry for your loss. Please accept our sincerest condolences during this incredibly difficult time. We also sincerely apologize for the delay in delivery and the lack of communication on our end; we clearly fell short of the support you needed. If the equipment is no longer required, please feel free to return it for a full refund. We want to make this process as easy as possible for you, so please reach out to us directly and we will handle all the arrangements. Our thoughts are with you and your family. Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Amazing company!”

Helpful Report

Posted 3 weeks ago

Thank you so much for the wonderful review, Elaine Curran! We are absolutely delighted to hear you think so highly of us. We love what we do, and hearing that our customers are happy makes it all worthwhile! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“needed a replacement charger for my power chair and found it at MOBILITY SMART at a great price with fast delivery A+++++”

Helpful Report

Posted 3 weeks ago

Thank you for your review, Michael Murray! We are pleased to hear that we could get a replacement charger out to you so quickly and at a great price. Keeping our customers mobile is our top priority, and we appreciate your fantastic "A+++++" rating! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Items at a great price and speedy delivery. Exactly what was needed!!”

Helpful Report

Posted 3 weeks ago

Thank you for your review, Heather Bage! We are delighted to hear that we had exactly what you needed at a great price. Providing a speedy delivery is a top priority for us, and we appreciate your feedback! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Excellent service will use again.”

Helpful Report

Posted 3 weeks ago

Thank you for your review, Alan Parnell! We are pleased to hear that you received excellent service, and we look forward to helping you again next time! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Was looking for a part for a wheelchair that is now discontinued. The parts person went out of way to track the part down and ordered from Germany. An excellent service all round. Thank you.”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful review, A Jackson! We are absolutely delighted that our parts team was able to track down that discontinued item and source it from Germany for you. We know how vital it is to keep your wheelchair in working order, and going the extra mile to make that happen is exactly what we strive for. Thank you for your kind words! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Ordered this item cheaper than anywhere else.It came the very next day. Fantastic service.”

Helpful Report

Posted 3 weeks ago

Thank you for your review, Jane O Connell! We are absolutely delighted to hear that your order arrived the very next day and that you got it at the best price around. Providing fantastic service and great value is what we do best! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Helpful efficient”

Helpful Report

Posted 3 weeks ago

Thank you for your review, R Gilham! We are pleased to hear that you found our service helpful and efficient. We always aim to keep things simple and supportive for our customers! Thanks From The Mobility Smart Team

Posted 3 weeks ago

Mobility Smart Limited is rated 4.7 based on 1,449 reviews