Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,814 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,814 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

Write Your review

Tell us how Mobility Smart Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobility Smart Limited 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service from a very professional team ,with very fast delivery, thank you.”

Helpful Report

Posted 3 weeks ago

Thank you so much for taking the time to share your feedback! We are thrilled to hear that you experienced first-class, professional service from our team and that your order arrived so quickly. Delivering reliable support and fast dispatch is what we strive for every day. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Very impressed with the service. Easy web page to negotiate, which is important to those of us elderly people who find modern technology quite daunting, and the product arrived the very next day. Would definitely recommend you to friends.”

Helpful Report

Posted 3 weeks ago

Thank you so much for taking the time to share your feedback! We are delighted to hear that you found our website easy and straightforward to navigate, as making our online shop simple and stress-free for everyone is so important to us. We’re equally pleased that your order arrived the very next day, and we truly appreciate your kind recommendations to friends. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“I can’t recommend this company highly enough I had first class service right from the word go He went far and above the service requirements many thanks again from a very pleased customer”

Helpful Report

Posted 3 weeks ago

Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that you received first-class service and that our team member went above and beyond to help you out. Going the extra mile for our customers is what we always strive for. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Promptly elivered on time, item excellent, all good”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your feedback with us! We are thrilled to hear how quickly your weekend order arrived and that your item was packaged safely and securely. Providing fast turnaround times and ensuring products arrive in perfect condition is always our goal. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“I ordered my item Friday afternoon, on line, & it arrived the following Monday at 13:30 Very well packaged”

Helpful Report

Posted 3 weeks ago

“Very quick service and good price highly recomend”

Helpful Report

Posted 3 weeks ago

Thank you so much for taking the time to share your feedback! We are thrilled to hear that you were pleased with our fast service and competitive prices. Knowing that you highly recommend us means a great deal to our team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“After year's of dealing with companies that supply fittings as a matter of course. I found the fact that fittings weren't supplied was a small but irritating matter. This reminded me of the bad old days before customer satisfaction. Apart from that a satisfactory piece of equipment.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your feedback with us! We are glad to hear the equipment itself met your standards, though we are sorry for the irritation regarding the missing fittings. We aim to make product listings as clear as possible regarding what is included, so we appreciate your notes as it helps us improve our customer experience. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Prompt and efficient service all-round would recommend”

Helpful Report

Posted 3 weeks ago

Thank you so much for taking the time to share your feedback! We are thrilled to hear that you experienced prompt and efficient service from start to finish. Knowing that you would recommend us means a great deal to our team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Delivery on time. Easy to assemble footstool”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your feedback with us! We are so glad to hear that your order arrived on time and that your footstool was straightforward to assemble. Smooth delivery and easy setup are always our goals. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“I cannot praise highly enough how efficient your operation is. Item ordered 29 Jul., dispatched 30 Jul. and delivered by Royal Mail 31 Jul.”

Helpful Report

Posted 3 weeks ago

Thank you so much for taking the time to share such high praise! We are absolutely delighted to hear how impressed you were with the speed and efficiency of your order, from dispatch right through to delivery. Providing swift, reliable service is what we strive for every day. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“All very good would use them again thank you p Jordan”

Helpful Report

Posted 3 weeks ago

Thank you so much for taking the time to leave us a review, P. Jordan! We are delighted to hear that everything went so smoothly and that you would choose to shop with us again. Providing great service is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Needed replacement parts for an old mobility scooter I was given they had exactly what I needed on the site and the parts were dispatched and received on time Scooter now working perfectly A great service”

Helpful Report

Posted 3 weeks ago

Your feedback means a lot to our team—thank you! We are so glad we had the exact parts you needed to get that older scooter up and running perfectly again. Sourcing hard-to-find components and delivering them right on schedule is what we strive for. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“A really good stool and fast delivery, i found the seat height difficult to adjust with arthritic hands and the stool is quite heavy.”

Helpful Report

Posted 3 weeks ago

Thank you for giving us your feedback on your recent order! We are glad to hear you are pleased with the quality of the stool and the quick delivery. We really appreciate your honest notes regarding the weight and the height adjustment mechanisms; feedback like this is invaluable to help us improve product accessibility for customers with arthritis. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Great service quick delivery quality item and good price”

Helpful Report

Posted 3 weeks ago

Thanks so much for taking a moment to write to us, Jean! We are delighted to hear that you were pleased with the price, item quality, and quick delivery. Offering reliable products at great value with fast service is what we strive for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“A good value product, though not thick enough, so I bought two (again). I wish that the carrying handle was at the other end or at the side.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your thoughts with us today! We are glad to hear that you found the product to be good value. We really appreciate your honest feedback regarding the thickness and the positioning of the carrying handle—practical details like these are so important, and we will certainly pass your comments along to our product team to review. Thank you for choosing us again! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Pleased with products Quick delivery Will use again”

Helpful Report

Posted 3 weeks ago

It’s brilliant to hear about your experience with us! We are so glad you are pleased with your items and that everything arrived quickly. Knowing you plan to shop with us again means the world to our team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Received excellent service. Speedy delivery and quality item”

Helpful Report

Posted 4 weeks ago

We love hearing from our customers—thank you for sharing! We are so glad that you experienced brilliant service, fast delivery, and top-quality items. Getting everything to you quickly and smoothly is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Quality item fast delivery”

Helpful Report

Posted 4 weeks ago

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you are happy with your product quality and enjoyed fast delivery. Providing dependable items quickly is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“The transaction went OK without any hitches.”

Helpful Report

Posted 4 weeks ago

Thank you so much for taking the time to leave your review! We are delighted to hear that your order went smoothly and without any hitches. Providing a simple, hassle-free ordering experience from start to finish is what we aim for every time. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Everything was going so well then the email I’m sorry we are out of stock there wasn’t an option it was we are keeping you money and you will have to wait we will see how long”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your feedback, and we are so truly sorry for the frustration and disappointment this has caused. We completely understand how upsetting it is to be told an item is out of stock after placing your order, and you should never have been made to feel like your money was being held without options. You are always entitled to a full, immediate refund if an item is backordered. Please reach out to our customer service team with your order details so we can process your refund right away or provide a clear update on stock. Sincerely, The Mobility Smart Team

Posted 3 weeks ago

Mobility Smart Limited is rated 4.7 based on 1,814 reviews