Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,107 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the quality and sturdiness of the magnifying stand Certainly recommend”

Helpful Report

Posted 2 months ago

Thank you so much, Carol Coggins, for your kind review! We are really pleased to hear that you are happy with the quality and sturdiness of your magnifying stand. It means a lot to us that you would certainly recommend our products to others! Thanks From The Mobility Smart Team

Posted 2 months ago

“Easy to use just let down by parcefarce I changed the the delivery date within 10 minutes of recieving the time slot and acknowledging by email. Guess what they took no notice and delivered and we were away from home,so had to get a neighbour to move they said in a safe place that we don't have . Parcefarce minus 10 score”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We are glad to hear that you found our service Easy to use, but we are very sorry to hear about the trouble with the delivery. It is disappointing when a courier doesn't follow instructions, especially after you received email confirmation. We will certainly look into this with the delivery company to prevent it from happening again. We're glad your neighbour was able to help! Thanks From The Mobility Smart Team

Posted 2 months ago

“Brigits Bought a set of two due to using crutches, ment to keep them together. Don’t work keep popping off not that impressed!”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your feedback with us. I’m sorry to hear that the Bridgit crutch holder isn't staying secure on your crutches as expected. While we designed them to be versatile, we have found that they may not work perfectly on every type of crutch due to variations in tube diameter and material finishes. We want you to be completely satisfied with your purchase, so if they aren't working for you, please feel free to return them for a full refund. Please reach out to our customer support team at contact@mobilitysmart.co.uk so we can help process that for you right away. Thanks From The Mobility Smart Team

Posted 2 months ago

“Great service. Quick delivery. Would recommend”

Helpful Report

Posted 2 months ago

Thank you so much, Mike Lawless, for your kind feedback! We are thrilled to hear you received Great service and Quick delivery. It means a lot to us that you Would recommend our services to others! Thanks From The Mobility Smart Team

Posted 2 months ago

“From ordering my wheelchair on the Mobility Smart website to it being delivered was very efficient, no problems at all. The delivery was on time and easy to track. The wheelchair was very securely packed, yes yes, I was very pleased!”

Helpful Report

Posted 2 months ago

Thank you so much, Simon White, for this fantastic feedback! We are thrilled to hear that the entire process—from ordering your wheelchair to delivery—was very efficient with no problems at all. We are glad the delivery was on time and easy to track, and that you noticed the wheelchair was very securely packed. Knowing you are "very pleased!" is the best news we could hear! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent range of products. Ive never needed help with mobility before but, after breaking an ankle, definitely did. My local council had a limited choice of aids ( though they did have some, which I had) and most didn't suit my needs. MobilitySmart had exactly what I needed ( the bath grab bar) at the best price I could find. It's a wonderful bit of kit - I wish I'd had it long ago and easy to fit. To get free postage I ordered a couple of other bits and am equally pleased with them for value and quality”

Helpful Report

Posted 2 months ago

Thank you so much for this wonderful feedback! We are so glad we could help you find exactly what you needed during your recovery. It’s great to hear the bath grab bar was easy to fit and is proving to be a wonderful bit of kit, and that you are equally pleased with the value and quality of the other items in your order. We strive to offer an excellent range of products at the best prices possible! Thanks From The Mobility Smart Team

Posted 2 months ago

“The table does what I wanted. It arrived sooner than expected (1.5 days). What else can I say?”

Helpful Report

Posted 2 months ago

Thank you so much, Angus Somerville, for your feedback! We are delighted to hear that the table does what you wanted and that it arrived sooner than expected in just 1.5 days. We aim to keep things simple and efficient, so we're glad everything worked out perfectly for you! Thanks From The Mobility Smart Team

Posted 2 months ago

“Easy to purchase and quick delivery”

Helpful Report

Posted 2 months ago

Thank you so much, Michelle Curran, for your kind feedback! We are delighted to hear that you found our process Easy to purchase and that you received a quick delivery. Making things simple and fast for our customers is what we strive for! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent Customer Service. Product had to be returned, but Simon & Fraser were very prompt with their responses, as well as being professional, friendly & helpful. Thank you very much.”

Helpful Report

Posted 2 months ago

Thank you so much, Liz Staines, for your kind words! We are delighted to hear that you received Excellent Customer Service. > Even though the product had to be returned, it’s wonderful to know that Simon and Fraser were able to assist you in such a professional, friendly, and helpful manner. We will be sure to pass your thanks on to them! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent service and prompt delivery”

Helpful Report

Posted 2 months ago

Thank you so much, Colin Young, for your kind feedback! We are thrilled to hear you experienced Excellent service and prompt delivery. Providing efficient support and getting orders out quickly is always our top priority! Thanks From The Mobility Smart Team

Posted 2 months ago

“Easy oredering, quick delivery and a solid step”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review! We are delighted to hear that you found our process offered Easy ordering and quick delivery. It is great to know that you are happy with your solid step and that it meets your expectations! Thanks From The Mobility Smart Team

Posted 2 months ago

“Express delivery! Love my pillow”

Helpful Report

Posted 2 months ago

Thank you so much, Lisa Wealthall, for your lovely review! We are so happy to hear that you love your pillow. We’re also glad you were able to take advantage of our Express delivery to get it to you quickly! Thanks From The Mobility Smart Team

Posted 2 months ago

“Great product”

Helpful Report

Posted 2 months ago

Thank you so much, Kevin Lockwood, for your feedback! We are delighted to hear that you are happy with your Great product. We appreciate you choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 months ago

“Great service , on time delivery with care ,”

Helpful Report

Posted 2 months ago

Thank you so much, Sylvia Kemp, for your kind feedback! We are delighted to hear that you experienced Great service and that your order was an on time delivery. It is especially good to know that your items were delivered with care, as we always aim to ensure your products arrive safely! Thanks From The Mobility Smart Team

Posted 2 months ago

“nice size, good quality, and exceptionally quick delivery pity the magnifyer is plastic not glass as I assmed but good for purpose.”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We are delighted to hear that you are happy with the nice size and good quality of your item, as well as our exceptionally quick delivery. We appreciate your comment regarding the magnifier; we use high-quality acrylic as it is lightweight and shatter-resistant, making it safer for many of our users. We are glad to hear it is still good for purpose! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent service prompt delivery”

Helpful Report

Posted 2 months ago

Thank you so much, Susan Meehan, for your kind feedback! We are thrilled to hear you received Excellent service and prompt delivery. Providing a fast and reliable experience is always our top priority! Thanks From The Mobility Smart Team

Posted 2 months ago

“Not really impressed found it hard to get a setting that was suitable without it taking quite a while”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your honest feedback with us. We are sincerely sorry to hear that your experience hasn't been as seamless as we’d hoped and that you've found it difficult to dial in the settings to your preference. We aim to create products that make life easier, so we regret that the setup process has been time-consuming and frustrating for you. We truly value your input, as it helps us identify areas where we can improve our user interface and instructions for the future. We want you to be completely satisfied with your purchase. If the product simply isn’t the right fit for your needs, please remember that you are welcome to return it within 14 days for a full refund. If there is anything specific we can do to assist you with the return—or if you would like some personalized tips on those settings—please don't hesitate to reach out to our support team. Thanks From The Mobility Smart Team

Posted 2 months ago

“Everything as expected. Fast delivery too.”

Helpful Report

Posted 2 months ago

Thank you so much, Maria Candal-couto, for your excellent feedback! We are thrilled to hear that Everything was as expected and that you appreciated the Fast delivery too. Meeting and exceeding expectations is always our goal! Thanks From The Mobility Smart Team

Posted 2 months ago

“I am so pleased with my crutch. It is strong and quiet. Delivery fast too . Thanks.”

Helpful Report

Posted 2 months ago

Thank you so much, Barbara Macnaughton, for this lovely feedback! We are absolutely thrilled that you are "so pleased with my crutch" and that you found it strong and quiet. We are also delighted that the Delivery was fast too. Thanks for choosing us! Thanks From The Mobility Smart Team

Posted 2 months ago

“quick delivery, exactly as ordered thank you”

Helpful Report

Posted 2 months ago

Thank you so much for your great feedback! We are delighted to hear you received quick delivery and that the item was exactly as ordered. We appreciate your business! Thanks From The Mobility Smart Team

Posted 2 months ago

Mobility Smart Limited is rated 4.7 based on 1,107 reviews