Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,295 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I suspected, this cushion is a bit too thin, which is why I bought two, which is fine, though I miss the more comfortable egg tray shape of the tripple-C that I've been using for years. But it's a well made item with a removable, wahsable cover. Buy at least two.”

Helpful Report

Posted 1 month ago

Thank you for your honest feedback, Ian Hobson! We are glad to hear that you are happy with the build quality and the removable, washable cover. It’s great that you found a solution by doubling them up to suit your needs, and we appreciate the tip for other customers! While this specific style differs from the "egg tray" shape you’re used to, we hope it provides the support you need. Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good service”

Helpful Report

Posted 1 month ago

Gemini said Thank you for the review, Mervyn Dawe! We are so pleased to hear that you experienced such good service with us. Providing a smooth and professional experience for our customers is very important to us, so it’s great to know you were happy with the support you received. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“easy to order on line next day delivery excellent service would recommend”

Helpful Report

Posted 1 month ago

Thank you for the review, Margaret Evans! We are so pleased to hear that you found our website easy to use and that you were happy with the next-day delivery. Providing an excellent and efficient service is what we strive for, so it’s great to receive your recommendation. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very smart, light we're over the moon with it .”

Helpful Report

Posted 1 month ago

Thank you for the review! We are so pleased to hear that you are over the moon with your purchase. It’s great to know that the item is exactly what you were looking for—smart, light, and a perfect fit for your needs. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“I rang Mobility Smart to find out if they had stock of a particular item and I was provided with the information very quickly. I then proceeded to order the stock online and it arrived as promised. Very efficient and professional service, would certainly order from them again.”

Helpful Report

Posted 1 month ago

Thank you for the review! We are so pleased to hear that our team could provide the stock information you needed so quickly and that your order arrived exactly as promised. It is great to know you found our service both efficient and professional. We’re glad we could provide a quality solution and we look forward to welcoming you back again soon! Thanks From The Mobility Smart Team

Posted 1 month ago

“Hi, order arrived on time , battery all seems good, but was very surprised that the battery was loose inside the parcel, no guarantee details, or manufacturers information.”

Helpful Report

Posted 1 month ago

Hi Jayne, Thank you for your feedback! We’re glad to hear your order arrived promptly and that the battery is performing well so far. I sincerely apologize for the surprise regarding the packaging. While we aim for secure transit, it sounds like we missed the mark on making the unboxing experience feel as professional as it should have. We’ll be reviewing our packing process to ensure batteries are more snugly secured in the future. Regarding the paperwork: we’ve moved toward a paperless system to be more eco-friendly and to ensure your records are never lost. Your invoice and order confirmation serve as your official proof of purchase and guarantee. If you ever run into an issue, you don’t need to dig through a kitchen drawer for a physical slip—just reach out to us with your order number, and we’ll have everything we need to help you. We appreciate your business and your honest input! Thanks From The Mobility Smart Team

Posted 1 month ago

“Quick dispatch and excellent service”

Helpful Report

Posted 1 month ago

Thank you for the review, Peter Jones! We are so pleased to hear that you experienced quick dispatch and excellent service. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the efficient delivery. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“Super quick and friendly service from somewhere new to me and I will very happily shop with again. Highly recommended.”

Helpful Report

Posted 1 month ago

Thank you for the review, Richard Lower! We are so pleased to hear that you experienced super quick and friendly service during your first time shopping with us. Keeping our customers informed every step of the way is a top priority, so it’s great to know you would happily shop with us again. We’re glad we could provide a quality solution and truly appreciate the recommendation! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service easy website, and quick delivery.”

Helpful Report

Posted 1 month ago

Thank you for the review, Gillian Cook! We are so pleased to hear that you experienced excellent service and found our website easy to use. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the quick delivery. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very prompt service. Easy to order on line.”

Helpful Report

Posted 1 month ago

Thank you for the review, Ron White! We are so pleased to hear that you found it easy to order online and that you received very prompt service. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the efficiency. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy to Order... with very quick delivery, Item was perfect for what i needed... Thank you!”

Helpful Report

Posted 1 month ago

Thank you for the review! We are so pleased to hear that your order was easy to place and that the delivery was very quick. It’s great to know the item was perfect for what you needed. Keeping our customers informed every step of the way is a top priority, and we’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very efficient. No problems”

Helpful Report

Posted 1 month ago

Thank you for the review, Tayieba Shah! We are so pleased to hear that your experience was very efficient and that there were no problems. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the smooth service. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“Good service. Thank you”

Helpful Report

Posted 1 month ago

Thank you for the review, Alison Bullock! We are so pleased to hear that you experienced good service with us. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the support. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“Ordered a pedal exerciser for my mum that was recommended a product of this nature by her physiotherapist to help her symptoms of Parkinson's. From start to finish, the team were super responsive on emails and when I called for advice. Really helpful - I would definitely recommend and would return. Thank you”

Helpful Report

Posted 1 month ago

Thank you for the review! We are so pleased to hear that the pedal exerciser is helping your mum with her Parkinson's symptoms following her physiotherapist's recommendation. Keeping our customers informed every step of the way is a top priority, so it’s great to know you found our team super responsive and helpful both over the phone and via email. We’re glad we could provide a quality solution and we truly appreciate your recommendation! Thanks From The Mobility Smart Team

Posted 1 month ago

“What I required delivered when I needed it”

Helpful Report

Posted 1 month ago

Thank you for the review! We are so pleased to hear that we had what you required and were able to deliver it right when you needed it. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the service. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent company..Fast delivery”

Helpful Report

Posted 1 month ago

Thank you for the "excellent" review! We are so pleased to hear that you were happy with our service. We know how important fast delivery is to our customers, so we make it a priority to get orders out as quickly as possible. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Quick and reliable service. Kept up to date with regards to delivery. Very pleased. Would use again. Product good. Thank you”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review! We are so pleased to hear that you found our service quick and reliable. Keeping our customers up to date with delivery is a priority for us, so it’s great to know you appreciated the communication. Knowing that you're very pleased and would use us again is the best compliment we could receive! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great quality item delivered quickly”

Helpful Report

Posted 1 month ago

Thank you for the review, Joanna Weekes! We are so pleased to hear that you are happy with the quality of your item. We know how important it is to receive your orders promptly, so we’re glad we could get it to you quickly. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Blanket support frame was delivered on time. I was kept informed of delivery. The support frame Works fine. Also good price.”

Helpful Report

Posted 1 month ago

Thank you for the review, Alan Smith! We are so pleased to hear that your blanket support frame is working well for you. Keeping our customers informed every step of the way is a top priority, so it’s great to know you appreciated the delivery updates. We’re glad we could provide a quality solution at a good price! Thanks From The Mobility Smart Team

Posted 1 month ago

“A very satisfactory experience. My part was despatched quickly and arrived as described at a very reasonable price.”

Helpful Report

Posted 2 months ago

Thank you for the review, Phillip Reade! We are so pleased to hear that you had a "very satisfactory experience" with us. We aim to provide quality parts at reasonable prices with the quickest dispatch possible, so it’s great to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,295 reviews