Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,081 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with rapid delivery”

Helpful Report

Posted 1 month ago

Thank you for the "excellent" review, Roderick Macdonald! We are so pleased to hear that you were happy with our service and that your order arrived with rapid delivery. We aim to get our products to our customers as quickly as possible, so it’s great to know we met your expectations. Thanks From The Mobility Smart Team

Posted 1 month ago

“Great service,fast delivery, recommended”

Helpful Report

Posted 1 month ago

Thank you for the review, James Lever! We are so pleased to hear that you experienced great service and fast delivery. > We truly appreciate your recommendation—it’s the best compliment we can receive! Thank you for choosing Mobility Smart. Thanks From The Mobility Smart Team

Posted 1 month ago

“Good products, good price.”

Helpful Report

Posted 1 month ago

Thank you for your review, Richard Smith! We are glad to hear you are happy with both the quality and the value of your purchase. We strive to provide good products at a good price, so it’s great to know we hit the mark for you. Thanks From The Mobility Smart Team

Posted 1 month ago

“item required was out of stock for a considerable amount of time,but once back in stock my order was processed and sent out to me very quickly.I would definately use Mobility again and would readily recomend them.”

Helpful Report

Posted 1 month ago

Thank you for your patience and for the great review, Edward Groves! We are sorry that the item was out of stock for a while, but we are so glad we could get it processed and delivered quickly once it arrived. Knowing that you would definitely use us again and recommend us means a lot to the whole team. Thank you for sticking with us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Good quality spares with fast and efficent service”

Helpful Report

Posted 1 month ago

Thank you for your review, Phil Sales! We are glad to hear that you are happy with the quality of our spare parts and that you experienced fast and efficient service. > We know how important it is to get the right parts quickly to keep things moving, so it’s great to know we met your expectations! Thanks From The Mobility Smart Team

Posted 1 month ago

“Chose Mobility Smart for the bath lift we needed because they offered the best price. A manufacturer's problem meant that the power pack needed replacing. One email to the team at Mobility Smart and the problem was solved. Replacement delivered within 48 hours of me sending the email, Outstanding customer service on top of their competitive prices! Will shop here again for sure.”

Helpful Report

Posted 1 month ago

Thank you for the outstanding review, Julia Bowen! We are so sorry that the original power pack had a fault, but we’re glad our team could jump into action and get a replacement to you within 48 hours. We believe great service doesn't end at the checkout, so hearing that you will shop with us again is the best compliment we could receive. Thank you for your patience and your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Exactly what I needed!”

Helpful Report

Posted 1 month ago

Thank you for the review, Richard Rowland! We are so pleased to hear that your purchase was exactly what you needed. Finding the right fit for our customers is what we’re all about! Thanks From The Mobility Smart Team

Posted 1 month ago

“Service is excellent. No problems at all. Seat has not been put on wall yet, hoping it wont be more than couple of days”

Helpful Report

Posted 1 month ago

Thank you for the review, Carol Wood! We are delighted to hear that you found our service excellent and that everything went smoothly with your order. We hope the installation of your new seat goes well over the next couple of days and that it makes a great addition to your home. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Hi, I ordered the kettle for a lady who was having trouble with her larger kettle. This one is perfect and she's delighted and using it already .... many thanks.”

Helpful Report

Posted 1 month ago

Thank you so much for sharing this! We are delighted to hear that the kettle is perfect for the lady you ordered it for. It’s wonderful to know she is using it already and that it’s making her daily routine a bit easier. Helping people maintain their independence is exactly why we do what we do! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good service did not take long at all pleased with the trolley”

Helpful Report

Posted 1 month ago

Thank you for your review, Yvonne Driscoll! We are so pleased to hear that you are happy with your new trolley. We aim to get our products to our customers as quickly as possible, so it’s great to know that the delivery didn't take long at all. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great service, quick delivery, would recommend.”

Helpful Report

Posted 1 month ago

Thank you for the "great" review, Becky Johnson! We are so pleased to hear that you were happy with our service and the quick delivery. Thank you so much for your recommendation—it means a lot to our team and helps other customers shop with confidence! Thanks From The Mobility Smart Team

Posted 1 month ago

“Bought items on two separate occasions. Both times they arrived promptly and were just what I needed.”

Helpful Report

Posted 1 month ago

Thank you for your continued support, Guy Talbot! We are delighted to hear that both of your orders arrived promptly and were exactly what you needed. There is no better compliment than a repeat customer, and we are so glad we could provide a consistent and reliable service for you on both occasions. Thanks From The Mobility Smart Team

Posted 1 month ago

“Very clear description. Arrived well packed and on time. Not tried it out yet !”

Helpful Report

Posted 1 month ago

Thank you for your review, Hilary Devenport! We are glad to hear that the description was clear and that your order arrived safely and on time. We hope that once you get a chance to try it out, the product is exactly what you were looking for! Please don't hesitate to reach out if you have any questions once you start using it. Thanks From The Mobility Smart Team

Posted 1 month ago

“First class very easy to use. Excellent service.”

Helpful Report

Posted 1 month ago

Thank you for the "first class" review, June Kane! We are so pleased to hear that you found the product very easy to use. Providing excellent service and user-friendly products is what we strive for, so your feedback is greatly appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Ordered it on a 1-2 day delivery but got misplaced by the delivery company so turns out they found it and I got it on day 3. All the correspondence and communication were brilliant from mobility smart from start to finish gave me a refund on the postage and ordered part was terrific. Overall very good 😊”

Helpful Report

Posted 1 month ago

Thank you for the fantastic review, George Craven! We are so sorry for the delay caused by the courier, but we are glad our team could keep you updated and put things right with a postage refund. It’s great to hear that the part itself is terrific and that you were happy with our communication. We really appreciate your patience and your "very good" rating! Thanks From The Mobility Smart Team

Posted 1 month ago

“The chair manages to hide its true purpose quite well. The one thing I have against is that the price is too high”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Bimalvir Sabarwal! We are glad to hear that you appreciate the discreet design of the chair and that it blends into your home well. We understand your concerns regarding the price; we strive to offer products that combine high-quality materials with specialised functionality to ensure longevity. We truly value your honest feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy to navigate website, purchase was simple and straight forward, fast delivery.”

Helpful Report

Posted 1 month ago

Thank you for the great feedback, Susan Booth! We are delighted to hear that you found our website easy to navigate and the purchase process straightforward. We know how important it is to get your items quickly, so we're glad you experienced our fast delivery service. We appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Faulty tap not able to turn it off properly, tap turner fitted turns off very easily now.”

Helpful Report

Posted 1 month ago

Thank you for your review! We are so pleased to hear that the tap turner has solved the issue for you. Dealing with a faulty or stiff tap can be very frustrating, so it’s wonderful to know that our product has made it very easy to turn off now. We appreciate you sharing how much of a difference this simple solution has made! Thanks From The Mobility Smart Team

Posted 1 month ago

“Got my commode a few days after putting in my order, very pleased with it, exactly as described and well priced, l will not hesitate to use again.”

Helpful Report

Posted 1 month ago

Thank you for the great review, Frank Reed! We are so pleased to hear that your commode was exactly as described and that you were happy with the pricing and delivery speed. We truly appreciate your kind words and the fact that you wouldn't hesitate to use us again—that is the best compliment we can receive! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy to put together and use.”

Helpful Report

Posted 1 month ago

Thank you for the feedback, B Haughton! We are so pleased to hear that you found the product easy to assemble and use. > We aim to provide items that are straightforward and stress-free from the moment they arrive, so it’s great to know we hit the mark for you. We appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,081 reviews