Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,081 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very with all aspects of purchase, service and delivery.”

Helpful Report

Posted 3 weeks ago

Thank you for the review! We are delighted to hear that you were pleased with all aspects of your purchase, from our service to the final delivery. We aim to provide a seamless experience every time, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Great product great price quick delivery was made up ready to use would buy from this company again”

Helpful Report

Posted 3 weeks ago

Thank you for the wonderful review, Olive Boulton! We are so pleased to hear that you were "made up" with your purchase. We know how much of a difference it makes when a product arrives ready to use, so we’re glad that added to your positive experience. We look forward to being of service to you again! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Excellent service received all round from mobility smart and very prompt customer service when my parcel didn’t arrive when DHL emailed to say they had & that it had been signed for. Would definitely recommend using mobility smart.”

Helpful Report

Posted 3 weeks ago

Thank you for the high recommendation! We are so glad we could resolve the issue with your delivery quickly. While we rely on partners like DHL, we always want to make sure our customers are looked after if things don't go to plan. We’re pleased to hear our customer service team was able to help, and we appreciate your patience. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Delighted with Items, All as described, Quick Delivery, Knowledgeable Customer Services, Highly Recommended! A++”

Helpful Report

Posted 3 weeks ago

Thank you for the "A++" review, Claire Raddenbury! We are absolutely delighted to hear that you are happy with your items and that they were exactly as described. It’s fantastic that you found our Customer Services team knowledgeable; we aim to provide expert advice to ensure our customers get exactly what they need. Thank you for the high recommendation! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Exactly what I wanted and well made.”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Anna Licciardi! We are so pleased to hear that your order was exactly what you wanted. We take pride in offering products that are well made and durable, so it’s wonderful to know you are happy with the quality. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Fast and easy ordering and delivery service The product was perfect”

Helpful Report

Posted 4 weeks ago

Thank you for the review! We are so pleased to hear that our ordering and delivery service was both fast and easy for you. Knowing that the product was perfect for your needs is exactly what we like to hear! Thank you for choosing Mobility Smart. Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Easy to order with very fast delivery. Thank you.”

Helpful Report

Posted 4 weeks ago

Thank you for the feedback, Peter Jones! We are so pleased to hear that you found our website easy to order from and that your delivery arrived so quickly. We aim to make the whole process as smooth as possible, so your kind words mean a lot to our team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Excellent quality value and service. Really pleased with my mobility scooter fob.”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Susan Mcathey! We are so pleased to hear that you are "really pleased" with your new mobility scooter fob. We aim to provide excellent quality and value across our entire range, from the smallest accessories to the largest equipment. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Very please. Items came quickly and well packaged. Excellent quality”

Helpful Report

Posted 4 weeks ago

Thank you for the review! We are so pleased to hear that you are happy with your purchase and that your items arrived quickly and well packaged. We take great pride in the excellent quality of our products, so it is wonderful to know that you are satisfied. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Thank you for your efficient service . I have put my Sholly into use each day..I was also delighted to find it was coming from Lancashire -- my home county.”

Helpful Report

Posted 4 weeks ago

Thank you for the wonderful feedback! We are so pleased to hear that your Sholley is already being put to good use every single day. It’s a delight to connect with a fellow Lancashire local! We take great pride in our roots here in the county, and we're thrilled we could provide you with such an efficient service. Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Excellent and friendly communication with the Mobility Smart staff when I had to return an item.”

Helpful Report

Posted 4 weeks ago

Thank you for the wonderful feedback, Sandra Bradley! We are so pleased to hear that you found our staff friendly and helpful during the return process. We know that returns can sometimes be a worry, so we strive to make our communication as clear and supportive as possible. Thank you for your patience and for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Efficient service and quality product. Thank you.”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Karen Wells! We are so pleased to hear that you enjoyed our efficient service and are happy with the quality of your product. We aim to make every order as smooth as possible, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Really good and fast delivery”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Susan Frost! We are so pleased to hear that you enjoyed our really good service and that your delivery arrived so quickly. We aim to get our products to our customers as fast as possible, so it’s wonderful to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Very good service and exactly the product we needed - we will be ordering from you again”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Susan Allcock! We are so pleased to hear that we were able to provide the exact product you needed. Knowing that you plan to order from us again is the best feedback we could receive. We look forward to being of service to you in the future! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“It's first time I've ordered very efficient delivered on time .Will be recommending and shopping again”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Denise Hodgson! We are so pleased to hear that your first experience with us was a positive one. It’s great to know your order was delivered on time and that you found our service efficient. We truly appreciate your recommendation and look forward to welcoming you back again soon! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“It was very easy to order and delivery was very quick. I would recommend you to anybody. The price was very good value as well.”

Helpful Report

Posted 4 weeks ago

Thank you for the wonderful review, Karen Kirkpatrick! We are so pleased to hear that you found the ordering process easy and were happy with our pricing. Knowing that you would recommend us to anybody is the highest praise we can receive! We aim to provide great value alongside a quick service, so it’s lovely to know we hit the mark for you. Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Very helpful”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Keith Tucker! We are so pleased to hear that you found our service or products very helpful. Providing the right support and information to our customers is what we strive for every day. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“As advertised excellent product and value for money.”

Helpful Report

Posted 4 weeks ago

Thank you for the review, Brian Bentley! We are so pleased to hear that your purchase was exactly as advertised. We aim to provide top-quality products that offer excellent value for money, so it is wonderful to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“excellent service”

Helpful Report

Posted 4 weeks ago

Thank you for the review! We are delighted to hear that you received excellent service from us. We work hard to ensure every customer has a great experience, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 weeks ago

“Easy ordering, fast delivery with good communication. The product was as described and I am more than happy with it. However, not so happy with the delivery company DHL who did not deliver to my front door although I buzzed them in but rather left my parcel downstairs in the entrance hall.”

Helpful Report

Posted 4 weeks ago

Thank you for your feedback. We are delighted to hear that you found the ordering process easy and that you are more than happy with your product! However, we are very sorry to hear about your experience with DHL. We expect our delivery partners to provide a door-to-door service, especially for our customers who may have mobility needs. We will certainly be passing this feedback on to DHL to ensure they improve their service. Thank you for bringing this to our attention! Thanks From The Mobility Smart Team

Posted 3 weeks ago

Mobility Smart Limited is rated 4.7 based on 1,081 reviews