Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,706 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful staff and very fast Delivery of my New wheelchair battery”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review, Bertrand! We are absolutely delighted to hear that our staff were so helpful and that your new wheelchair battery arrived very quickly. We know how important a reliable battery is for your daily mobility, so getting it to your door without delay is a top priority for us. Thank you for choosing us and for sharing your great feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Suitable replacement bag for Drive tri-wheel walker. Reasonably priced. Arrived quickly and safely. Excellent service.”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that your replacement bag is a perfect fit for your Drive tri-wheel walker. We know how essential a secure, reliable bag is for carrying your belongings, so we always work hard to keep our prices reasonable and our deliveries fast. Thank you for choosing us and for sharing your excellent feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“My walking stick arrived quickly and well packaged. It was quite the design I expected, but I prefer this one. I am very pleased with it.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your walking stick arrived quickly and safely packaged. It is wonderful to know that, even though the design wasn't quite what you expected, it turned out to be a perfect match that you prefer even more! We hope it brings you excellent comfort and stability. Thank you for choosing us and for sharing your great feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service, quick delivery and cheapest price.”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you experienced excellent service, fast delivery, and great savings all in one go. We know how important value for money is, so we work hard to keep our prices as low as possible while still delivering top-tier care. Thank you for choosing us and for sharing your fantastic feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Exelent service and a brilliant product at a great price. Delivered extremely promptly. No faults with this company.”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review, Paul! We are absolutely delighted to hear that you are so pleased with your product, our pricing, and the speed of your delivery. Hearing that you found no faults with our company truly warms our hearts and motivates our entire team to keep up the hard work. Thank you so much for choosing us and for taking the time to share your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Hi fast delivery was before time slot”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Tracey! We are absolutely delighted to hear that your order arrived so quickly and even ahead of your scheduled time slot. Getting your essential items to you swiftly is a top priority for us, so your positive feedback truly means a lot to our entire team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Exactly the item i was looking for and delivery time very good”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, John! We are absolutely delighted to hear that you found exactly what you were looking for on our website. We know how important it is to get the right items quickly, so knowing our delivery team got it to you in very good time truly means a lot to us all. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“well priced ferrurles, fast delivery and all good, genuine quality”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Madhuben! We are absolutely delighted to hear that you are pleased with the genuine quality and great pricing of your ferrules, as well as our fast delivery. Keeping your mobility aids safe and reliable is our top priority. We'll be sure to look out for you over on Instagram, too! Thank you for choosing us. Thanks From The Mobility Smart Team

Posted 1 month ago

“A1 service”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review, Denis! We are absolutely delighted to hear that you experienced A1 service with us. Providing the very best care and support for our customers is what we strive for every day, so your kind words truly mean a lot to the whole team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“good product well made, works well. Delivery on time”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Brian! We are absolutely delighted to hear that you are happy with the quality and performance of your product, and that it arrived right on time. We really appreciate you taking the time to share your feedback. We'll be sure to look out for you over on Instagram, too! Thank you for choosing us. Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service quick delivery and high quality item.very good.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Janet! We are absolutely delighted to hear that you are pleased with the excellent quality of your item. Our customer care, warehouse, and dispatch teams all work hard to ensure your orders arrive quickly and safely, so your kind words truly mean a lot to us all. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excelent service. Quick delivery.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Kevin! We are absolutely delighted to hear that you received excellent service and that your order arrived so quickly. Getting your essential items to your door swiftly and safely is a top priority for us, so your positive feedback means a lot to our entire team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good delivery”

Helpful Report

Posted 1 month ago

Thank you so much for the review, Lena! We are absolutely delighted to hear that you were pleased with our delivery service. Getting your essential items to your door quickly and safely is a top priority for us, so your positive feedback means a lot to our entire team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy ordering process and prompt delivery. Delighted with product.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Stephanie! We are absolutely delighted to hear that you are so happy with your product. Making our website easy to navigate and ensuring your items arrive promptly are two of our biggest priorities, so your wonderful feedback truly means the world to our entire team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Arrived the next day thank you”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your order arrived the very next day. Getting your essential items to your door as quickly as possible is a top priority for us, so your positive feedback truly means a lot to our entire team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Eady to order and quick delivery.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you found our website easy to use and that your order arrived so quickly. Making your shopping experience effortless and getting your items to your door swiftly are top priorities for us, so your kind words mean a lot to our team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“I enquired about a replacement plastic plate for my Dolomite Jazz Rollator and was told these were out of stock and no date could be given for new supplies. The young man answering my call was very polite and helpful and said he would keep my details on file for when they arrived. After a few weeks, he was true to his word and sent me an email stating the plate was now in stock. I phoned and the plate was quickly dispatched. I received excellent service and courtesy throughout.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share this wonderful experience! We are absolutely delighted to hear that our team member was true to his word and was able to get you that replacement plate for your Dolomite Jazz Rollator as soon as it arrived. We know how frustrating out-of-stock items can be, so we take great pride in following through on our promises and keeping our customers informed. Hearing that you received excellent service and courtesy throughout truly warms our hearts. Thank you for your patience and for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“From the first contact right through to the delivery, I cannot fault this company at all! It was a delicate subject as my Mum is quite poorly and there was a long delivery time. This company pulled out all the stops and ensured we received the electronic pack in great time with great communication. And as for the item its fab! Really easy to fit and making a huge difference that we can now get my Mum intothe garden rather than beong in one rooma ll the time. Highly reccomend.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such a beautiful and moving review. We completely understand that sourcing equipment when a loved one is poorly can be an incredibly delicate and stressful time, so our team was determined to pull out all the stops for you. We are absolutely thrilled that we could get the electronic pack to you quickly and keep you reassured along the way. Hearing that it was easy to fit and—most importantly—that it is making such a huge difference by getting your Mum out into the garden is the best news we could possibly receive. Bringing comfort and freedom back into daily life is exactly why we do what we do. Sending our very best wishes to you and your Mum! Thanks From The Mobility Smart Team

Posted 1 month ago

“Pleasant lady very informative. excellent”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that you had such an excellent experience with our team member. We always strive to be as warm, polite, and informative as possible to ensure you get the exact help you need, so your kind words truly mean the world to us all. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Shower mat excellent quality have purchased a lot of these mats over last few years.”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that you love the quality of our shower mats. Having you return to purchase these mats over the last few years is the highest compliment we could ever receive. Thank you so much for your incredible loyalty and support—it truly means the world to our entire team! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,706 reviews