Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,673 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price & quick delivery. Item works as should”

Helpful Report

Posted 7 months ago

Thank you so much, Ken Thompson, for your feedback! We are delighted to hear that you received an Excellent price and quick delivery. It is great to know that your item works as it should and meets your expectations. We aim to provide both value and reliability with every order! Thanks From The Mobility Smart Team

Posted 6 months ago

“Light weight and easy to pour”

Helpful Report

Posted 7 months ago

Thank you so much, Tanya Sharman, for your feedback! We are delighted to hear that you found your item light weight and easy to pour. We aim to provide practical products that make daily tasks a little easier, so we are glad it is working well for you! Thanks From The Mobility Smart Team

Posted 7 months ago

“just the right size for one person.”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We are delighted to hear that your item is just the right size for one person. We aim to provide products that fit perfectly into our customers' lives, so we're glad this met your needs! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very efficient company,as it was a vital component of our chair I was very happy with their service 😄”

Helpful Report

Posted 7 months ago

Thank you so much, David Simpson, for your kind words! We are delighted to hear that you found us to be a Very efficient company. > We understand how important a vital component can be, so we are very happy that we could provide the service you needed to get your chair back in action! 😄 Thanks From The Mobility Smart Team

Posted 7 months ago

“Just what it said it would”

Helpful Report

Posted 7 months ago

Thank you so much, Denise Hey, for your feedback! We are delighted to hear that your purchase was just what it said it would be. We aim for complete accuracy with our products, so we're glad it met your expectations perfectly! Thanks From The Mobility Smart Team

Posted 7 months ago

“The best crutches I’ve ever had wished I’’d seen these earlier. The order was easy to do & received the crutches within a couple of days - many thanks”

Helpful Report

Posted 7 months ago

Thank you so much, Andrea Haylock, for your wonderful review! We are delighted to hear that these are the best crutches you’ve ever had. It is great to know that the order was easy to do and that you received them within a couple of days. We are just glad we could get them to you to help make things a little easier! Thanks From The Mobility Smart Team

Posted 7 months ago

“Sensaglex 250 pressure relief cushion purchased for my dad who has lost a lot of weight recently through illness. Cusion mskes his regular armchair much more comfortable for him & arrived promptly & securely packaged.”

Helpful Report

Posted 7 months ago

Thank you so much, Debra Morris, for your kind review. We are so pleased to hear that the Sensaglex 250 pressure relief cushion is making your dad's armchair much more comfortable for him during his recovery. It is great to know that your order arrived promptly and securely packaged. We send our very best wishes to your father. Thanks From The Mobility Smart Team

Posted 7 months ago

“Good price and very quick delivery. Sturdy packaging, and the two grab handles were of very good quality. Once positioned in place, they were very strong. Very pleased with purchase.”

Helpful Report

Posted 7 months ago

Thank you for your review! We are delighted to hear that you were very pleased with your purchase and found our prices to be competitive. It is great to know that the two grab handles were of very good quality and provided a very strong fit once positioned. We are also glad you appreciated the sturdy packaging and very quick delivery! Thanks From The Mobility Smart Team

Posted 7 months ago

“Delivery was very prompt”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We are delighted to hear that your delivery was very prompt. > Getting our products out to customers as quickly as possible is a top priority for us, so we are glad we met your expectations! Thanks From The Mobility Smart Team

Posted 7 months ago

“Good company ..”

Helpful Report

Posted 7 months ago

Hi there, thank you for the feedback! We’re glad to hear you think we’re a 'good company.' Since we didn't hear of any issues regarding your shipping or product, we’d love to know if there’s anything specific we could have done better to earn those final two stars. Your insights help us improve! If you were fully satisfied, we’d be honored if you’d consider updating your rating. Thanks again for your support! Thanks From The Mobility Smart Team

Posted 6 months ago

“I am delighted with my new walking stick. It takes the pressure off my wrist, is comfortable and I love the colour!”

Helpful Report

Posted 7 months ago

Thank you so much, Judith Bryan, for your wonderful feedback! We are delighted to hear that you are so happy with your new walking stick. It is great to know that it is comfortable and helping to take the pressure off your wrist—and we are so glad you love the colour too! Thanks From The Mobility Smart Team

Posted 7 months ago

“Excellent service.Fast delivery much appreciated. Will buy from Mobility Smart again.😁”

Helpful Report

Posted 7 months ago

Thank you so much, Kenneth Willox, for your kind words! We are delighted to hear that you received Excellent service. We’re glad the Fast delivery was appreciated, and we look forward to when you buy from Mobility Smart again! 😁 Thanks From The Mobility Smart Team

Posted 7 months ago

“Bath seat came in good time after ordering… fitted perfectly into the bath and gave the option of 3 heights … bought for mum who has fractured her hip and has much reduced mobility but still enjoys a bath.”

Helpful Report

Posted 7 months ago

Thank you so much, Sarah Kirkham, for your kind review. We are delighted to hear that the bath seat came in good time and fitted perfectly. It is wonderful to know the option of 3 heights is helping your mum enjoy her bath again while she recovers. We send our very best wishes to your mother for her recovery! Thanks From The Mobility Smart Team

Posted 7 months ago

“Well made and easy to fit”

Helpful Report

Posted 7 months ago

Thank you so much, Margaret Hungate, for your feedback! We are delighted to hear that you found your item to be well made and easy to fit. We aim to provide high-quality products that are simple for our customers to use, so we are glad it met your expectations! Thanks From The Mobility Smart Team

Posted 7 months ago

“We ordered a bath seat for an elderly relative - this was on the run up to Christmas so we expected delays however this arrived within 48 hours! Really pleased with this company & if we needed any future mobility aids Mobility smart would be a confident ‘go to’ - thank you- excellent first class product & service!”

Helpful Report

Posted 7 months ago

Thank you so much, Tracey Lodge, for your wonderful review! We are delighted that your bath seat arrived within 48 hours, especially during the busy run up to Christmas. It is great to hear that we are now your confident ‘go to’ for mobility aids. We take pride in providing an excellent first class product & service to all our customers! Thanks From The Mobility Smart Team

Posted 7 months ago

“Unfortunately, the product I ordered - which was great - was not suitable so had to return it. Had to exchange e-mails with Mobility Smart and thought this will go horribly wrong, but it didn’t. All went to plan and return and refund were processed with no problems. Well done Mobility Smart.”

Helpful Report

Posted 7 months ago

Thank you for your honest feedback! We are glad to hear that although the product was not suitable, our return and refund were processed with no problems. We understand that returns can sometimes feel daunting, so we are pleased that our team could ensure all went to plan. Thank you for the "well done"—we truly appreciate it! Thanks From The Mobility Smart Team

Posted 7 months ago

“Order, processing and delivery all done without hassle or delay - as, I hope, should be expected.”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Donald Yonge! We are pleased to hear that your order, processing and delivery were all completed without hassle or delay. We agree that this is exactly what you should expect from a reliable service, and we are glad we met those standards for you! Thanks From The Mobility Smart Team

Posted 7 months ago

“A no worries quick transaction thankyou”

Helpful Report

Posted 7 months ago

Thank you so much, David Mitchener, for your feedback! We are delighted to hear that you had a no worries quick transaction. We aim to make every order as smooth and efficient as possible, so we are glad we met your expectations! Thanks From The Mobility Smart Team

Posted 7 months ago

“It was a bit smaller that what i intended to use it for i cant rate it as i have not used it because its a present”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We’re sorry to hear the size wasn't quite what you expected for your gift. We do include the full dimensions in the product description to help with planning, but we understand how tricky it can be to visualize. Since it is a gift, please let us know if we can assist you with an exchange for a larger size or provide any further details to ensure the recipient is happy. Thanks From The Mobility Smart Team

Posted 6 months ago

“Fast delivery, sturdy item delivered as requested. Thank you.”

Helpful Report

Posted 7 months ago

Thank you so much, Jasvir Bhumber, for your kind feedback! We are delighted to hear that you experienced Fast delivery and that your sturdy item was delivered exactly as requested. We appreciate you choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 7 months ago

Mobility Smart Limited is rated 4.7 based on 1,673 reviews