Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 24th April 2026

SHARON COOPER-WESTHEAD

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted with the products, service, price and delivery. I purchased my mum a battery operated bath aid. It's absolutely amazing, she is loving it. We also got a grab rail. Really good company. Will definitely use again and recommend to others. Thank you so much.”

Helpful Report

Posted 5 months ago

Thank you so much, Sheryl Heggie, for this outstanding review! We are "Absolutely delighted" to hear that we hit every mark for you—from the products, service, price, and delivery. That is the best possible result! Knowing the battery-operated bath aid is "absolutely amazing" and that your mother "is loving it" is truly wonderful news. We're also glad the grab rail is helping. We appreciate you calling us a "Really good company" and are thrilled you "Will definitely use again and recommend to others." Thank you for your high praise! Thanks From The Mobility Smart Team

Posted 5 months ago

“Took a while to arrive but excellent quality and service”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We are absolutely thrilled to hear that the product quality and service were "excellent." We sincerely apologize that it "Took a while to arrive." We know that waiting is frustrating, and we are working hard to ensure we match that high product quality with quicker delivery times. We appreciate your patience! Thanks From The Mobility Smart Team

Posted 5 months ago

“The poncho is very good value for money. Delivery was quick and efficient.”

Helpful Report

Posted 5 months ago

Thank you for this excellent feedback! We're so pleased to hear you found the poncho to be "very good value for money." We're also delighted that your delivery was "quick and efficient." That's the perfect combination of quality service and great pricing! Thanks From The Mobility Smart Team

Posted 5 months ago

“I found that I was dealing with a friendly and knowlegeable person. I was treatedvery well throughout. I now have my scooter back in service due to the rapid urgency of my order . Thank you.”

Helpful Report

Posted 5 months ago

Thank you so much, John Spinner, for this fantastic review! We are absolutely thrilled to hear that you found the person you dealt with to be "friendly and knowlegeable" and that you felt "treated very well throughout." That rapid turnaround is key, and we're so pleased that the "rapid urgency of my order" helped get your scooter back in service quickly. That's the best possible outcome! We appreciate your kind "Thank you." Thanks From The Mobility Smart Team

Posted 5 months ago

“Swift delivery. Easily constructed. Does its job.”

Helpful Report

Posted 5 months ago

Thank you so much, Gillian Manson, for this fantastic and concise feedback! We're thrilled to hear you were happy with the "Swift delivery" and found the item "Easily constructed." Most importantly, we're delighted to know it "Does its job." We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 5 months ago

“Superb height adjustment and angle. Only slight negative the seat cushion could be more padded.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave this valuable feedback! We're thrilled to hear you found the product's "Superb height adjustment and angle" so effective. We also really appreciate your constructive criticism regarding the seat cushion. That feedback is vital for us as we look to improve comfort in our designs. We're glad the key functionality is working so well for you. Thanks From The Mobility Smart Team

Posted 5 months ago

“As Person of 85 i've been very pleases i only use it to make phone calls”

Helpful Report

Posted 5 months ago

Thank you for sharing this lovely feedback! We are so pleased to hear that as a person of 85, you've been "very pleased" with your purchase. We're especially glad the item is serving its purpose well, making phone calls easy for you. We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 5 months ago

“A large return was dealt with efficiently with good communication.”

Helpful Report

Posted 5 months ago

Thank you for this excellent feedback! We know that processing a "large return" needs to be as simple as possible, so we're thrilled to hear it was dealt with "efficiently" and with "good communication." That smooth, hassle-free resolution is exactly what we aim for. Thanks From The Mobility Smart Team

Posted 5 months ago

“I always use MobilitySmart for any aids I need. Their prices are really good and the quality of the products they sell are really good!”

Helpful Report

Posted 5 months ago

Thank you so much, Deborah Jenkins, for this fantastic review! We are absolutely thrilled to hear that you "always use MobilitySmart" for the aids you need. Your loyalty means the world to us. We work hard to ensure our prices are "really good" and that the quality of our products consistently meets that high standard. We appreciate your confidence in us! Thanks From The Mobility Smart Team

Posted 5 months ago

“Great item so useful 👍”

Helpful Report

Posted 5 months ago

Thank you so much, Jean Sanchez, for this great feedback! We are thrilled to hear you think it's a "Great item" and find it "so useful." That's exactly what we aim for! 👍 Thanks From The Mobility Smart Team

Posted 5 months ago

“Excellent service from Mobility Smart order arrived very quickly 5 stars”

Helpful Report

Posted 5 months ago

Thank you so much, Susan Meehan, for your brilliant 5-star feedback! We're absolutely delighted to hear you received "Excellent service" and that your order "arrived very quickly." We appreciate you taking the time to share your positive experience! Thanks From The Mobility Smart Team

Posted 5 months ago

“Value for money quality item. Promptly delivered within 2 days.”

Helpful Report

Posted 5 months ago

Thank you so much, Ken Harris, for this excellent feedback! We're delighted to hear that you found your item to be "Value for money" and a "quality item." That's the perfect combination, and we're thrilled we could get it to you so quickly, "Promptly delivered within 2 days." We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 5 months ago

“I am very happy with my purchase”

Helpful Report

Posted 5 months ago

Thank you so much, Peter Brook, for your feedback! We are absolutely delighted to hear that you are "very happy with my purchase." That's wonderful news! Thanks From The Mobility Smart Team

Posted 5 months ago

“I required a replacement seat for my rollator. Not only did MobilitySmart offer great value for money (£17 with delivery), the item arrived in just two days- allowing me to get back on my wheels with minimal inconvenience. Excellent service!”

Helpful Report

Posted 5 months ago

Thank you so much, Kevin Matthews, for this brilliant review! We are absolutely thrilled we could get that replacement seat for your rollator to you so quickly. Knowing the item arrived in just two days allowed you to "get back on my wheels with minimal inconvenience" is the best outcome. We're delighted you found the process "great value for money" too. "Excellent service!" is what we aim for! Thanks From The Mobility Smart Team

Posted 5 months ago

“Absolute joy to have a BATH ! I love the sedate way the inflated cushions gently lower and raise me in and out of the water.”

Helpful Report

Posted 5 months ago

Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that taking a bath is now an "Absolute joy" for you. That feeling of safety and comfort is exactly what the inflated cushion system is designed to provide. We are delighted that you "love the sedate way" it "gently lower[s] and raise[s]" you. That is the best news we could receive! Thanks From The Mobility Smart Team

Posted 5 months ago

“Goods were as advertised and arrived quickly. No problems. Would recommend”

Helpful Report

Posted 5 months ago

Thank you for this excellent feedback! We're so pleased to hear your goods were as advertised and that they arrived quickly. Hearing that there were "No problems" and that you "Would recommend" us is fantastic—that's exactly the smooth experience we aim to provide. Thanks From The Mobility Smart Team

Posted 5 months ago

“Helped my knee and lower back. Helpful staff.”

Helpful Report

Posted 5 months ago

Thank you so much, Susan Willows, for your wonderful feedback! We are absolutely delighted to hear that your purchase has "Helped my knee and lower back." That is the best possible news we could receive. We're also thrilled to know you found our staff helpful. We appreciate you taking the time to let us know! Thanks From The Mobility Smart Team

Posted 5 months ago

“Well laid out website, easy to order, good communication regarding the order, well packaged and quick delivery”

Helpful Report

Posted 5 months ago

Thank you so much, Denis Taylor, for this comprehensive and wonderful review! We're thrilled to hear we delivered a great experience across the board. We're delighted you found our website well laid out and the whole process easy to order. It's fantastic to know you were happy with the good communication, well packaged item, and quick delivery! Thanks From The Mobility Smart Team

Posted 5 months ago

“came quickly thankyou”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're so pleased to hear your order "came quickly." We appreciate your kind "thankyou"! Thanks From The Mobility Smart Team

Posted 5 months ago

“I bought this wheelchair cosy cover as a gift for my sister-in-law to enable her husband to take her out in the cold weather. Used it several times already. Small fits small wheelchair well, easy to put out, very cosy. Roll on cold winter days, they can both get outside for some fresh air now they have a cosy wheelchair cover.”

Helpful Report

Posted 5 months ago

Thank you so much for this wonderful and heartwarming review! We are absolutely thrilled to hear that the wheelchair cosy cover is enabling your sister-in-law and her husband to get outside for "fresh air" and that they've "Used it several times already." That's the best possible result! We're delighted the small fits well, it's "easy to put on," and, most importantly, "very cosy." We're glad they can both enjoy the winter days together now! Thanks From The Mobility Smart Team

Posted 5 months ago

Mobility Smart Limited is rated 4.7 based on 1,326 reviews