Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 1,332 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute joy to have a BATH ! I love the sedate way the inflated cushions gently lower and raise me in and out of the water.”

Helpful Report

Posted 5 months ago

Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that taking a bath is now an "Absolute joy" for you. That feeling of safety and comfort is exactly what the inflated cushion system is designed to provide. We are delighted that you "love the sedate way" it "gently lower[s] and raise[s]" you. That is the best news we could receive! Thanks From The Mobility Smart Team

Posted 5 months ago

“Goods were as advertised and arrived quickly. No problems. Would recommend”

Helpful Report

Posted 5 months ago

Thank you for this excellent feedback! We're so pleased to hear your goods were as advertised and that they arrived quickly. Hearing that there were "No problems" and that you "Would recommend" us is fantastic—that's exactly the smooth experience we aim to provide. Thanks From The Mobility Smart Team

Posted 5 months ago

“Helped my knee and lower back. Helpful staff.”

Helpful Report

Posted 5 months ago

Thank you so much, Susan Willows, for your wonderful feedback! We are absolutely delighted to hear that your purchase has "Helped my knee and lower back." That is the best possible news we could receive. We're also thrilled to know you found our staff helpful. We appreciate you taking the time to let us know! Thanks From The Mobility Smart Team

Posted 5 months ago

“Well laid out website, easy to order, good communication regarding the order, well packaged and quick delivery”

Helpful Report

Posted 5 months ago

Thank you so much, Denis Taylor, for this comprehensive and wonderful review! We're thrilled to hear we delivered a great experience across the board. We're delighted you found our website well laid out and the whole process easy to order. It's fantastic to know you were happy with the good communication, well packaged item, and quick delivery! Thanks From The Mobility Smart Team

Posted 5 months ago

“came quickly thankyou”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're so pleased to hear your order "came quickly." We appreciate your kind "thankyou"! Thanks From The Mobility Smart Team

Posted 5 months ago

“I bought this wheelchair cosy cover as a gift for my sister-in-law to enable her husband to take her out in the cold weather. Used it several times already. Small fits small wheelchair well, easy to put out, very cosy. Roll on cold winter days, they can both get outside for some fresh air now they have a cosy wheelchair cover.”

Helpful Report

Posted 5 months ago

Thank you so much for this wonderful and heartwarming review! We are absolutely thrilled to hear that the wheelchair cosy cover is enabling your sister-in-law and her husband to get outside for "fresh air" and that they've "Used it several times already." That's the best possible result! We're delighted the small fits well, it's "easy to put on," and, most importantly, "very cosy." We're glad they can both enjoy the winter days together now! Thanks From The Mobility Smart Team

Posted 5 months ago

“Easy to order and delivered very quickly,perfectly packed to ensure the item was in perfect condition.Advised throughout.Thank you so much.Have already recommended your service to my sister.”

Helpful Report

Posted 5 months ago

Thank you so much, Jacqueline Smith, for this absolutely wonderful review! We are delighted to hear the entire process was seamless for you. It's fantastic to know you found it "Easy to order," and that the item was delivered "very quickly" and "perfectly packed." We're also thrilled that you felt well "Advised throughout." The highest compliment is knowing you've "already recommended our service to my sister." Thank you for your trust! Thanks From The Mobility Smart Team

Posted 5 months ago

“Very happy with purchase and delivery was fast”

Helpful Report

Posted 5 months ago

Thank you so much, George Buxton, for your great feedback! We are thrilled to hear you are "Very happy with purchase" and that the "delivery was fast." We appreciate you taking the time to let us know! Thanks From The Mobility Smart Team

Posted 5 months ago

“Brilliant chair, easy to assemble, and good quality! Would recommend happily”

Helpful Report

Posted 5 months ago

Thank you for this fantastic feedback! We're absolutely thrilled to hear you think it's a "Brilliant chair" and that you found it "easy to assemble." We always aim for "good quality," so your comments are wonderful to read. We truly appreciate you saying you would "recommend happily!" Thanks From The Mobility Smart Team

Posted 5 months ago

“Great product and fantastic communication from the Mobility Smart Team! Thank you!”

Helpful Report

Posted 5 months ago

Thank you so much for this wonderful feedback! We're thrilled to hear you received a "Great product" and were happy with the "fantastic communication" from our team. We appreciate your kind words! Thanks From The Mobility Smart Team

Posted 5 months ago

“I am a long time customer of Mobikity Smart - because I find what I need there and always get good service. If I need to contact them, they are always very helpful. I’m very happy with the service from this company.”

Helpful Report

Posted 5 months ago

Thank you so much, Angela Meekins, for this absolutely wonderful review! As a "long time customer," your loyalty and consistent feedback mean the world to us. We are thrilled to hear that you "always get good service" and can consistently "find what I need." Knowing that our team is "always very helpful" when you contact us is the highest compliment we could ask for. We are delighted you're "very happy with the service" from Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Excellent product with fast delivery, it was a good price as well.”

Helpful Report

Posted 5 months ago

Thank you so much, John Mcculloch, for this excellent feedback! We're thrilled to hear you received an "Excellent product" and were happy with the "fast delivery." It's great to know you found it to be a "good price as well." That's the perfect result all around! Thanks From The Mobility Smart Team

Posted 5 months ago

“Very happy with my crutches, very comfortable when walking much better than standard ones. The stock adsorbs really help.”

Helpful Report

Posted 5 months ago

Thank you so much, Sophia Lewis, for this brilliant review! We are absolutely thrilled to hear that you are "Very happy with my crutches." Knowing they are "very comfortable when walking" and "much better than standard ones" is fantastic feedback. We're especially pleased to hear that the shock absorbers are really making a difference for you. We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 5 months ago

“A1 service very quick”

Helpful Report

Posted 5 months ago

Thank you so much, Adam Hanks, for this fantastic feedback! We're thrilled to hear you rated our service as "A1" and found it to be "very quick." We appreciate you taking the time to share your positive experience! Thanks From The Mobility Smart Team

Posted 5 months ago

“Easy to order and quick delivery”

Helpful Report

Posted 5 months ago

Thank you so much, Susan Steele, for this wonderful feedback! We're so pleased to hear you found the whole process "Easy to order." We know that once the order is placed, you want it fast, so we're also delighted you experienced our "quick delivery." We really appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 5 months ago

“Easy to order and good dealer time only messed up by post office sending goods to wrong depot.second time bought this product”

Helpful Report

Posted 5 months ago

Thank you so much, JOHN HOLT, for this very honest review. We are delighted to hear that you found our process "Easy to order" and that our dispatch time was "good." We are, however, very sorry to hear about the frustration with the delivery. It's always disappointing when a courier "messed up" by "sending goods to wrong depot." We sincerely apologize for the delay this caused you. Given this, it means even more to us that this is the "second time" you've bought this product, and we truly value your repeat business. Thanks From The Mobility Smart Team

Posted 5 months ago

“Delivered quickly just what was needed, thank you 😊”

Helpful Report

Posted 5 months ago

Thank you so much for this wonderful feedback! We're thrilled to hear your order was "Delivered quickly" and that it was "just what was needed." That's the perfect result! We really appreciate your kind "thank you 😊" and are so glad we could help. Thanks From The Mobility Smart Team

Posted 5 months ago

“Ordered a right handed cane stick for easy comfort while using. Perfect 39 inch max in height and perfect for adjustments for me as I'm 6 foot 3 inch tall and is great as most don't work for people but this cane is perfect for me.”

Helpful Report

Posted 5 months ago

Thank you so much, ROSS COCKSEDGE, for this brilliant and detailed review! We know it can be incredibly difficult for taller individuals to find a cane that's a comfortable height. We are absolutely delighted to hear that this right-handed cane is a "Perfect" fit for you at 6 foot 3 inches tall. It's fantastic to know the "39 inch max in height" and the adjustments are just what you needed for that "easy comfort," especially when, as you say, "most don't work." Thanks From The Mobility Smart Team

Posted 5 months ago

“It's nicely packed. It's lovely and fluffy inside, it's good quality. The price is reasonable. If you're looking for one buy it.”

Helpful Report

Posted 5 months ago

Thank you so much for this fantastic review! We are so pleased to hear you're happy with the "good quality" and that it's "lovely and fluffy inside." We're also delighted you felt it was "nicely packed" and that the "price is reasonable." Your strong recommendation to "buy it" is the highest praise we could ask for. We really appreciate it! Thanks From The Mobility Smart Team

Posted 5 months ago

“i have purchased from mobility smart i got it for GOOD price i willshop with them again”

Helpful Report

Posted 5 months ago

Thank you so much, Jean Warner, for this wonderful feedback! We're so pleased to hear you were happy with the "GOOD price" for your item. We're even more delighted to know you "will shop with them again." That's the best compliment we could ask for, and we look forward to it! Thanks From The Mobility Smart Team

Posted 5 months ago

Mobility Smart Limited is rated 4.7 based on 1,332 reviews