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Millbry Hill Reviews

4.7 Rating 4,750 Reviews
92 %
of reviewers recommend Millbry Hill
Company Reviews Product Reviews
10,415
 Questions Metrics Info
4.7
Based on 4,750 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Millbry Hill Review From Dog
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Anna K
Verified Buyer
“Unfortunately I did not receive the items on the delivery date I had paid for despite the website saying they were in stock, also the bag of food was burst on delivery.”
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Maureen B
Verified Buyer
“Excellent service , lovely friendly person took my order, very helpful, I would recommend your Company.”
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Robin P
Verified Buyer
“when our order arrived the wrong product had been despatched. I phoned and spoke to their customer helpline. this young lady [i think her name is Katrina] was very efficient and pleasant,resulting in the correct food being delivered two days later.”
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Selina R
Verified Buyer
“Excellent service at a fair price... will be returning!”
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Alan W
Verified Buyer
“very good service plus very helpful staff”
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Gloria B
Verified Buyer
“excellent delivery quick”
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Gloria B
Verified Buyer
“excellent delivery good communication”
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Alan M
Verified Buyer
“We are very very pleased with the horse food that we received we will be buying from you all the time even the delivery person was nice and friendly yes you can be sure we will be buying from you in the future.”
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Aileen S
Verified Buyer
“Excellent service.”
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Anonymous
Unverified Reviewer
“Easy to order; prompt delivery and no problems”
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Carole W
Verified Buyer
“Very pleased with my jacket, delivery was very good, I would have given 5 stars if the jacket was packed in better packaging, and not in a small bag. Having said this I would deal with them again.”
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Lucy E
Verified Buyer
“Hi - no problems with order just that the item was too big and by the time I had returned the item and waited for the refund when I attempted to re-order said item in the required size they had sold out so am a little disappointed.”
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Helen C
Verified Buyer
“Top quality product, excellent and prompt delivery.”
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Mike B
Verified Buyer
“Although the first order for boots delivered 2 boots of different sizes- a fault by Ariats packing, Millbry cheerfully put it right after my call. No Ariat wellies in stock but offered an excellent harbour pair as substitute at no extra cost. Very satisfied.”
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Claire C
Verified Buyer
“good communication, product as promised”
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S M
Verified Buyer
“Prompt service. Girth was as described.”
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Arthur L
Verified Buyer
“Good service”
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Judith M
Verified Buyer
“Ordered horse treats can't believe they are so cheap and such great quality service fantastic will definitely use the company again well done for keeping prices low and prompt delivery 5 stars all the way”
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Niall B
Verified Buyer
“Item was delivered very quickly - actually arrived before the due date. I am extremely pleased with the quality of the goods and the comfort. Thankyou”
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Stephanie N
Verified Buyer
“I purchased ariat mules online. The cost of postage was reasonable. Item was dispatched and received quickly.”
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Millbry Hill is rated 4.7 based on 4,750 reviews
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