Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,748 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,748 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

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“fab service and prices”

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“Great service never any problems, goods always as stated..”

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“Brilliant”

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“Convenient delivery by a friendly, professional courier. Easy access to an online catalogue of goods. Worthwhile discount for online purchasing and free delivery. What’s not to like? 10/10.”

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“Very pleased with service”

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“Excellent service prompt delivery and my new wellingtons are great.”

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“Great price, great product and delivered in a few days. Very impressed!”

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“Excellent service, prompt delivery, especially as we live in IOM”

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“Easy to navigate website. Quick and efficient delivery- feed arrived safely via courier (excellent tracking information). Thank you to the Millbry Hill team”

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“‭‭I have ordered bird products from your company more than once. the deliveries of its products arrive in white nylon bags and I ALWAYS received the products (15 or 20kg bags) with the food bags inside broken. I want you to call these products back and pay me back. thanks Ps I have photo your bags broken”

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“Quality & efficient service!”

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“Product was a good price and despite reading a couple of reviews complaining about packaging I took the plunge and ordered (20kg bag of rabbit pellets). A couple of days later the large bag arrived which was sealed inside a larger and very robust sack. Very happy with purchase, price and way it was packaged. Would recommend.”

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“A* service, always deliver at quick speed. Brilliant customer service. Very happy with my order. Thank you.x”

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“I regularly order a dog food delivery, it comes quickly and it's at a reasonable price. Only had a problem once, but it was dealt with efficiently. I wish there was a store that I could visit locally.”

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“I looked for the product everywhere online, Millbry Hill had it in stock so I ordered there and then. Millbry Hill delivered a fast and efficient service and my items were with me in a few days. Great service.”

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“This is the first time I have used this company. Their range is good and prices competitive. Goods arrived on time and in good order. I have nothing to complain about and would use them again.”

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“I have ordered duck and goose layer pellets previously and found the quality good. However the service for my latest purchase is unsatisfactory. The foul food still hadn't arrived three weeks later. I emailed to find the company they used to deliver their items couldn't find my address, despite delivering there previously. I have since emailed Millbry Hill three times with no response, I have requested a refund since due to the abysmal customer service. I won't be shopping with them again”

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“Ordering the purchase was fine but unfortunately Fedex lost the parcel which does happen but i had no email responses so had to keep calling. Personally their customer service needs a bit of work and training”