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Millbry Hill Reviews

4.7 Rating 4,784 Reviews
92 %
of reviewers recommend Millbry Hill
Company Reviews Product Reviews
10,469
 Questions Metrics Info
4.7
Based on 4,784 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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Victoria
Verified Buyer
“I ordered a pair of wellies from Millbry and was pleased with the whole process. I was kept up to date with order details, dispatch and delivery. Will definitely use again.”
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Anonymous
Verified Buyer
“Excellent service, items delivered promptly. One item had to be returned as it was too small, refund given quickly after item was returned. Will definitely use Millbry Hill again”
Helpful Report
Paul I
Verified Buyer
“QUICK DELIVERY NICE AND EASY SITE”
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Margaret P
Verified Buyer
“Positive prompt transactions”
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Alison
Verified Buyer
“Wrong item received but was immediately resolved and replacement being sent.”
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Angie
Verified Buyer
“Fast delivery! very happy,good service would buy again thank you”
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Stacey
Verified Buyer
“I love my crosslanders wellies! They are so warm and fit amazing! The whole process with millbry hill was brilliant fast delivery and response.”
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Tracy W
Verified Reviewer
“Reasonatly had to nice joules jumpers from Milbry hill, jumpers where both of good quality ..and fitted perfectely. .would recommend”
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Elizabeth
Verified Buyer
“Good value.”
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Mary O
Unverified Reviewer
“Millbury hill sent the wrong colour fairfax & favor tassels Refunded purchase price but not original or return postage leaving me £8.50 out of pocket”
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Clare
Verified Buyer
“Excellent choice and quick delivery”
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Jane B
Verified Buyer
“Easy to order online, speedy delivery and unfortunately return/refund.”
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Katie
Verified Buyer
“Kept me very informed about my parcel and arrived quickly. Would highly recommend”
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Anonymous
Unverified Reviewer
“Very impressed by quick turnaround during this difficult time. Crosslander wellies are excellent so far, comfy and waterproof! I’m hoping for many months of use.”
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Anonymous
Unverified Reviewer
“Brilliant product would use again”
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Stacey
Verified Buyer
“I love my crosslanders wellies! They are so warm and fit amazing! The whole process with millbry hill was brilliant fast delivery and response.”
Helpful Report
H T
Verified Buyer
“Excellent service thank you. Lovely Joules bag at a great price. Very happy.”
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Natalie H
Verified Reviewer
“I ordered a pair of outdoorsie boots as the weather has been so awful. Really easy to place my order online through their website. The price was on point, but the speed of delivery was astonishing! Excellent service.”
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Robert
Verified Buyer
“The day after ordering this coat I sent an email to cancel order as my partner had bought one from elsewhere ( cheaper) I received no reply so phoned the next day and was told the WiFi had been done for a few days but as soon as it was up and running she would contact me, this did not happen, so when I received it I had to return it. That was last Wednesday and not heard anything although I can see it was received.”
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Anonymous
Verified Buyer
“Excellent service and fast delivery. Very competitive on price too”
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Millbry Hill is rated 4.7 based on 4,784 reviews
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