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Millbry Hill Reviews

4.7 Rating 5,157 Reviews
93 %
of reviewers recommend Millbry Hill
Company Reviews Product Reviews
11,641
 Questions Metrics Info
4.7
Based on 5,157 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Millbry Hill Review From Dog
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Gemma C
Verified Buyer
“Really slow delivery. Even allowing for Christmas period - still slow. I got an email to say items would arrive next day between 8am and 6pm (some time after initial order) and none arrived. No response to query on that either. They arrived several more days after that. Really poor considering the store isn’t that far from me and my order was not small.”
Helpful Report
Hello, Im really sorry you felt that the delivery of your order was slow. I have checked into your order and the tracking details and i can confirm your order was actually delivered within the time scale we advised the delivery would be made when you placed the order. Kind Regards, Millbry Hill
Gemma L
Verified Reviewer
“I absolutely love this company, they have a great selection of items, always deliver fast and always deal with returns and refunds with no problem at all. My first choice online! Highly recommended !!!!”
Helpful Report
Melanie P
Verified Buyer
“Very efficient delivery and good product.”
Helpful Report
Tau K
Verified Buyer
“👍❤️”
Helpful Report
Sarah B
Verified Buyer
“Lovely items and received quickly.”
Helpful Report
Angela W
Verified Buyer
“Item arrived earlier than expected and was cheaper than rival websites”
Helpful Report
Penelope H
Verified Buyer
“Very good, thank you. Prompt delivery of the article I had a problem finding elsewhere!”
Helpful Report
Caroline D
Verified Buyer
“Efficient service. Product just as expected. Thank you.”
Helpful Report
COLIN S
Verified Buyer
“Excellent service”
Helpful Report
Margaret H
Verified Buyer
“Great service. I ordered two sizes, and Millbry Hill contacted me to say they only had one of those in stock, and immediately refunded me.”
Helpful Report
Christina M
Verified Buyer
“Delivery was speedy. Item was fabulous.”
Helpful Report
S E
Verified Buyer
“All the items came as ordered. Fast service. No complaints. Thank you.”
Helpful Report
Angie J
Verified Buyer
“Arrived on time stated, well packaged, no issues. Good quality product and good quality service, what's not to love?”
Helpful Report
Gavin D
Verified Buyer
“Item as ordered, safely packaged, delivered a little late but was given contact details if it didn't turn up, delivery co. at fault. Very easy to deal with and good customer service.”
Helpful Report
Richard D
Verified Buyer
“Great fast smooth process and delivery.”
Helpful Report
Mrs J C
Verified Buyer
“just love buying from here the staff are awesome cant fault in any wat t u”
Helpful Report
Sheila R
Verified Buyer
“Very efficient service and helpful person when ordering. Thank you. I am pleased with my purchase of two bird feeders and I am sure my feathered friends will feel the same!”
Helpful Report
Hannah B
Verified Buyer
“Really good quick service and very friendly when I collected my shirt, the only thing which isn’t bad I just expected the shirt to be in a packet but it was just in a little bag so was all creased.”
Helpful Report
Terri H
Verified Buyer
“Got w hay I asked for in very quick time”
Helpful Report
Samantha L
Verified Buyer
“Product is as described and received promptly. I'm very happy with my purchase. Great value for money too!”
Helpful Report
Millbry Hill is rated 4.7 based on 5,157 reviews
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