Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.72

4.7 Rating 4,776 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service , well packed & arrived safely.”

Helpful Report

“Love the products just took a while on delivery”

Millbry Hill 4 star review on 22nd December 2020

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“Love the products just took a while on delivery”

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“Remarkably easier to purchase on-line Prompt delivery Excellent value for money”

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“I ordered and paid for 6 wormers. Only 3 arrived. Delivery was slow but I put it down to current state of postal service. I e mailed re missin wormers and received a reply in minutes. Missin wormers were found and sent out next day. Also very slow to arrive but as before I blame post office.”

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“Lovely company and my order was sent out quickly.”

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“Prompt and efficient. Suggestion: make outer packaging more robust.”

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“Easy to order & quick delivery”

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“Product arrived on time and efficient sales process. 4 stars due to packaging material, please think about moving to something more environmentally friendly.”

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“Fairfax and Favour Regina Heeled Sorting Boot. Ordering was easy, delivery efficient and very nice packaging. The quality of the boots are excellent, the only slight down side, thought they were a lighter tan than they are. Some photo's don't always reflect the true colour.”

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“Slightly concerned that my breeches did not come with any attached label as I expected from a brand new pair. Luckily fitted but what if I needed to return? Delivery was understandably delayed and all other items great. Many thanks.”

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“Bought two Pheasant print dog beds, excellent service and product good quality but don't match up to the size (90x60 cm) advertised. Even when stretched to compensate for the filling they only measure 83x57 cm at best.”

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“was very efficient delivery and the box was a little battered so possibly would recommend bubble wrap, but other than that, great quality products and will definitely use again”

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“I’ve ordered products from Millbry Hill twice now and both times the service has been excellent a little slow the first time but products well packaged and arrived as expected. They have an excellent range of equestrian products which are competitively priced.”

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“The order arrived a day earlier than scheduled, and fortrunately the Carrier was able to access the outside door of my block of flats to leave the oder by my flat door. The text message from the Carrier telling me that the order would be coming that day was (it said) sent at 7.26am but I only received it at 10.20am whilst I was already out having not expected it that day. The goods were in good order (only one box of 2 opened so far), but my only complaint (this time but NOT on two previous times) was that it took nearly one hour to complete the process of placing the order for my purchase, which was very frustrating (why I do not know).”

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“Great selection of products and an easy website to navigate. Although the delivery cost is sometimes expensive especially when I order dog food.”

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“Good price and arrived on time - very quick service. It was not in an inner bag and was a little creased.”

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“Not completely. I received the wrong goods - order 368508 (WEB368508) was incorrect. instead of 2 x layers pellets and 1 x mixed corn, I received 1 x layers and 2 mixed corn. I mailed sales and I was told I would receive the missing layers - but have had no notification yet.”

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“Millbry Hill had what I needed, and a straight forward order and pay system. My goods arrived safely in a few days. A happy experience.”

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“My only minor issue is that the latest order could not be fulfilled entirely: I only received one of a particular item, instead of two, but the postage stays the same. Had I known in advance that stock was so low, I might have chosen on this occasion to look somewhere else.”

Helpful Report

Millbry Hill is rated 4.7 based on 4,776 reviews