Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,750 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,750 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very promt and efficient”

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“I bought a lovely Dubarry jumper. It’s a lovely fit.”

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“Delivery took a bit longer with corona just over a week and the shop only allows the purchase of some items in multiple buy. I have 3 birds. I dont need 30 cuttlefish just 1. So I had to buy one from amazon. How about that milbry mills”

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“Good quality dog bed for use in the car - very happy dog!”

Millbry Hill 5 star review on 31st July 2020

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“Good price, excellent service.”

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“Not got to the bottom of the box but look very good so far for full pigs ears, which my dog loves”

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“Reasonable price, easy to use website, fast delivery and up to date emails advising of delivery dispatch and delivery dates, would definitely use again 😊”

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“Good value for money and good service”

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“Items arrived quickly, well packaged and the website had great deals and easy to use. Will definitely order from them again.”

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“My order was received promptly.”

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“Poor service - items arrived in a grass seed bag. Some items were damaged (with holes in) and could not be used for gifts as intended. Two prints that I had ordered were cellotaped together and thankfully, I managed to separate them without further damage to the items. Have emailed Millbry Hill a complaint, but have not had a response. Did get a refund on damaged items.”

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Hello Rebecca, Thanks for taking the time to leave a review. Im sorry you dont feel you have experienced a great service with ourselves. I can confirm we have thoroughly checked through our emails and your email has never been received? We always ensure we get back to our customer straight away and work out a mutual resolution. Can you please resend your email with pictures to sales@millbryhill.co.uk In relation to the grass seed bag ... its not a grass seed bag. Its a plain white hessian sack that we use as packaging for large and bulky orders that will not fit in some of our other packaging. I can confirm these are clean and brand new. If you can pop over your email today, i will take a look at this for you and get you an answer ASAP. Sincere Apologies, Laura @ Millbry Hill

“Highly recommended. Delivery extremely quick and fantastic prices.”

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“Great service as always x”

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“Excellent service great product quality and good value for money. Deliveries are always on time.”

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“Good offer. Reasonable time from ordering to getting item. All round good service”

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“Quality, stylish boots. Felt secure with website as so much information given that was verifiable. Good communication and tracking. Thank you.”

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“Quick, efficient delivery”

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“Great price fast delivery Many thanks”

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“The website was easy to navigate and everything was extremely good value for money. Delivery was quick and I was updated regular via email with regard to processing and delivery time. Products are fantastic, I would definitely recommend and be using again.”

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“Joules wellies bought as in sale . Item as expected . Delivery expensive but over all happy .”

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Millbry Hill is rated 4.7 based on 4,750 reviews