Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,750 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,750 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Millbry Hill 5 star review on 11th June 2025

439

Anonymous

Anonymous // 01/01/2019

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“Great service and items as described Packing was awful and came held together by a ingle piece of cello tape - box was very damaged and only just made it, but luckily the items inside where ok”

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“Looks ok winter will tell”

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“Great service, quick delivery. Thank you :) Highly recommend.”

Millbry Hill 5 star review on 14th July 2020

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“Exactly what it said, what I wanted and delivered in good time😊”

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“Speedy service and all products well packed so arrived safely”

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“Easy ordering, Great prices and fast delivery , highly recommended!”

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“Fast efficient service”

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“Good products with fast delivery”

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“Fantasticl! Milbry’s customer service is “right on”, as the expression goes! Their website is “classy” and really “user-friendly”. Within less than 24 hours I had placed my order (the first I’ve made) and it had been despatched and delivered! Outstanding service, It really REALLY is! Their website is so exceptional ! The delivery service they use is also First Class - so super efficient! I can’t fault them. I recommend Milbry for ANY country supplies of any nature — they’re a class act, no kidding, and you won’t be disappointed. I’ll look nowhere else for animal feedstuff, country clothing and so much more — and the staff are great, too. Dr. David Sutton.”

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“Second -purchase, top price and top quality, becoming addicted :)”

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“Excellent service, thank you.”

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“Quick service”

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“Very satisfied with the quality and delivery. I shall definitely order again.”

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“Always had prompt delivery with items as described. Happy with the service.”

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“Order hasn’t arrived ? My birds are now starving. Who did you even post with, I can’t get hold of anyone”

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Our courier, FedEx, attempted delivery of your parcel on both the 7th July and 8th July, and are now waiting you to contact them to arrange their final delivery attempt. We have emailed you to confirm contact details for FedEx to enable you to arrange this.

“Easy to order, well informed regarding delivery. Slightly more expensive than some other animal food outlets. I will order again from Millbry Hill.”

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“Easy ordering, Great prices and fast delivery , highly recommended!”

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“Every thing was going okay till the delivery date when i received around 20 call at 11 am because you dindnt put house number on the address . i have to call back around 2 pm the driver when i wake up as im working night shift and missed his previous call to tell him what house number i am and the man come the next day but why in the first place the parcel was send without house number??”

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We are sorry you received calls regarding the delivery of your order. We supplied address details to the courier exactly as provided by yourself when placing the order online. Unfortunately as no house number was provided on the original order, we needed to get in touch with you as soon as this was flagged to ensure there was no delay to you recieving your parcel. We advise customers to check there order confirmation emails to make sure information provided is correct before dispatch, however both ourselves and our delivery partners will contact customers if we have issues with delivery wherever possible to ensure items are delivered as swiftly as possible.

“Always prompt delivery.”

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“We are very pleased with your service that you provide our orders always seem to come on time”

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Millbry Hill is rated 4.7 based on 4,750 reviews